Business Details
50+ Years
experience
Your Trusted Insurance Partner in Bedford
Mayfair Online has been delivering specialist insurance services since 1975, combining decades of industry expertise with personalized client support. Our team of experienced professionals offers tailored solutions across motor, home, commercial, and life insurance, supported by partnerships with leading UK insurers. With a focus on comprehensive coverage and competitive premiums, we maintain a strong reputation for reliability and customer-centric service. Our Financial Conduct Authority regulation ensures adherence to the highest standards of professionalism and transparency. Through continuous product innovation and a commitment to understanding client needs, we provide bespoke insurance packages that adapt to evolving market demands.Our low staff turnover and combined 100+ years of team experience demonstrate our dedication to long-term client relationships. From our Bedford headquarters, we serve both local and national clients with the same rigorous attention to detail and market knowledge. Our delegated authority schemes and specialist market access enable efficient claims handling and customized risk management strategies. This enduring commitment to excellence has established Mayfair Online as a trusted partner for individuals and businesses seeking dependable protection solutions.
Services
Motor Insurance
Home Insurance
Commercial Insurance
Life Insurance
Breakdown Cover
Pet Insurance
Travel Insurance
Legal Expenses
Excess Buy Back
Hire Car Cover
Details
- Year established: 1975
Highlights and features
- Established in 1975 with 50+ years of insurance expertise
- Financial Conduct Authority regulated for professional standards
- Tailored insurance packages for specific client needs
- Partnerships with leading UK insurers for competitive rates
- Dedicated claims support and risk management specialists
Associations and certifications
- Financial Conduct Authority
Services
Commercial Insurance
Our commercial insurance solutions protect businesses against property damage, liability claims, and operational risks. We offer customizable coverage for public liability, employers liability, professional indemnity, and business interruption. With specialist schemes for construction, manufacturing, and cyber risks, we provide comprehensive protection tailored to specific industry needs while maintaining competitive premiums through our insurer partnerships.
Motor Fleet Insurance
Tailored fleet insurance solutions for businesses operating two or more vehicles. We offer flexible options including comprehensive, third-party, and fire & theft coverage with fleet management support. Our policies accommodate mixed vehicle fleets and provide named driver flexibility while maintaining cost-effective premiums through our panel of specialist insurers.
Performance Car Insurance
Specifically designed for high-performance vehicles including prestige brands like BMW, Audi, and Porsche. Our policies provide comprehensive protection against accidents, theft, and damage with specialist underwriting that recognises the unique requirements of performance car owners while maintaining competitive premium structures.
Home Insurance
Comprehensive home insurance solutions covering buildings, contents, and combined policies with options for high-value properties and adverse risk factors. Our policies protect against natural disasters, theft, and accidental damage while offering flexible payment options and a streamlined claims process managed by experienced specialists.
Breakdown Cover
24/7 roadside assistance and recovery services for vehicle breakdowns. Our coverage includes emergency repairs, vehicle recovery, and onward travel arrangements with flexible options for single and multi-vehicle fleets, ensuring minimal disruption for policyholders.
People
Guy F Moliterno
Managing Director
Founded Mayfair Online in 1979 after working as a Commercial Account Handler in Bedford. Specialises in commercial insurance sectors while maintaining a passion for high-performance vehicles. Leads with a commitment to personal service.
Lynda Gentle
Office Manager
30-year insurance industry veteran with expertise in personal lines insurance. Joined Mayfair in 1997, winning the Bedfordshire Business Excellence Rising Star award. Focuses on hands-on client support.
Michelle Herd
Complaints, Compliance & Claims Manager
15+ years at Mayfair with prior experience at Aviva. Manages claims processing and compliance while prioritising client concerns to achieve positive resolution outcomes.
Amanda Spavins
Senior Commercial Account Handler
Experienced commercial insurance specialist with extensive knowledge of business risk management. Provides expert guidance on policy selection and claims management for corporate clients.
Mandy Sims
Senior Commercial Account Handler
Specialises in commercial fleet insurance solutions. Works closely with businesses to develop tailored coverage options that balance comprehensive protection with cost-effectiveness.
Questions
What insurance products does Mayfair offer?
We provide motor, home, commercial, life insurance, and additional covers including breakdown, pet, travel, and legal expenses insurance.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority under reference number 306582.
Do you offer business insurance solutions?
Yes, we specialise in commercial insurance including fleet coverage, public liability, and business interruption protection.
What makes your insurance services unique?
We combine 50+ years of experience with tailored solutions and delegated authority schemes for faster claims processing.
Where are you based?
Our head office is located at 11 Lurke Street, Bedford, MK40 3HZ, serving clients nationwide.
Reviews (4)
Adam Whitlock
Oct 08, 2020
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Positive:Professionalism,Responsiveness
Customer services 10/10 - very responsive and a pleasure to deal with. Dale is fantastic!
Customer services 10/10 - very responsive and a pleasure to deal with. Dale is fantastic!
Dani Ciccarello
Aug 20, 2019
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All of the team were incredibly helpful and friendly while guiding me through the process of getting a mortgage, as a first time buyer. Everything was explained to me so I had a total understanding of proceedings and I felt that they were acting in my best interests and professionally the whole time. After securing my mortgage, they assisted me by advising on relevant insurance and add on products. This all made for a very hassle free experience. Highly recommended, I wouldn't hesitate to use their services again in the future.
We Fix Bedford
Jul 08, 2018
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Brilliant service, good communication and friendly staff. Insurance policy set up with no hassle, would highly recommend!!
Laine Newman
Dec 14, 2017
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Find a better insurance company or go direct which is what i am going to do when my policy ends in July next year!! You will get a better deal in the long run there are lots of hidden charges they even charge you to pay by debit card and threaten you with cancelling insurance policys etc constantly. I have not had my policy for a month yet and have had 2 cancellation letters and I paid in full for the year!!! They take your card details and payment before checking your License with DVLA although I have a clean licence and gave them my National insurance number I received a cancellation letter as
