Business Details
49 Years
experience
Global Automotive Insurance Solutions Coventry
Global Insurance Management has been a trusted leader in the insurance industry since 1977, specialising in automotive warranties, underwriting, and risk management solutions. Our technology-driven platform simplifies insurance journeys for clients across 39+ countries, combining global expertise with local market understanding. With a heritage of innovation through partnerships with the Lumley Group and AXA Partners, we now operate as a pivotal part of Roadzen's European expansion. Our team of 400 experts has processed over 120 million claims, delivering tailored solutions for manufacturers, finance houses, and fleet operators.We maintain rigorous standards through Data Protection Act registration, BSI certification, and FCA authorisation. Our commitment to transparency, integrity, and technological advancement ensures clients receive efficient, secure coverage that evolves with industry needs. Headquartered in Coventry, we combine 47 years of experience with AI-powered platforms to transform mobility insurance globally.
Services
Mechanical Breakdown Insurance
Guaranteed Asset Protection
SMART Insurance
MoT Test Cover
Tyre Insurance
Details
- Year established: 1977
Highlights and features
- We operate in 39+ countries with local market expertise
- Our AI-powered platform streamlines insurance processes
- 47 years' experience handling 120 million+ claims
- FCA-authorised with BSI-certified operational standards
- Global network serving manufacturers and fleet operators
Associations and certifications
- Data Protection Act registration
- BSI registration
- Consumer Credit Licence
- Financial Conduct Authority
Services
Mechanical Breakdown Insurance
Comprehensive protection against unexpected mechanical failures for vehicles. Our policies cover repair costs, replacement parts, and labour expenses. Designed for manufacturers and fleet operators seeking reliable coverage solutions.
Guaranteed Asset Protection
Financial protection covering the difference between insurance payouts and vehicle value. Ideal for financed vehicles where depreciation creates coverage gaps. Provides peace of mind for end-users and dealerships alike.
SMART Insurance
Technology-driven insurance solutions with streamlined claims processing. Utilises AI for quick assessments and digital management. Enhances efficiency for both policyholders and partner businesses.
MoT Test Cover
Coverage for vehicle repairs required to pass mandatory MoT tests. Helps maintain compliance with UK road regulations. Reduces unexpected costs for vehicle owners preparing for inspections.
Tyre Insurance
Specialised coverage for tyre damage from road hazards. Covers replacement costs for irreparable damage. Designed to protect against unexpected expenses from punctures and impacts.
People
Michael Barton
Chief Information Officer
Technology leader with 20+ years' experience managing IT operations. Previously designed systems for FTSE 100 companies. Oversees information security and engineering at Global Insurance Management since 2019.
Stephen McCombe
Commercial Director
Motor industry expert with 35 years' experience across dealerships, OEMs, and finance. Leads sales strategy with 15-year insurance sector track record. Specialises in value-added solutions for automotive clients.
Questions
What insurance products do you offer?
We provide mechanical breakdown insurance, guaranteed asset protection, SMART insurance, MoT test cover, and tyre insurance solutions.
In which countries do you operate?
Our services are available across 39+ countries worldwide through our global dealer network.
How does your technology platform benefit clients?
Our AI-powered system streamlines claims processing, enables digital policy management, and provides real-time data access for partners.
Are you FCA regulated?
Yes, we are authorised and regulated by the Financial Conduct Authority under reference number [omitted for example].
Reviews (3)
Susan Mccabe
Nov 28, 2021
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I was okayed replacement for my tumble dryer so order sent to currys they then contacted me to pick up appliance bit inconvenient but i arranged for a neighbour to transport me to pick it up got to currys to my dismay order had been cancelled and refund returned to global i then phoned them while in shop i got through to mark dalton supposedly a technician i explained situation but all he was interested in was id called him incompetant and that he was ending the call he wasnt a bit sympathetic as a customer paying for a service how badly treated id been and he even had the cheek to suggest that
Beth Ellis
Aug 11, 2020
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This company is a shambles. the claims departments are so rude and they make you feel very belitted when your knowledge on cars is not the best. terrible customer service. Alan especially in the claims department is totally ingorant.
Amanda Parklan
Jan 05, 2020
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Behaved like crooked thieves with my policy and I won in court. I had to take these despicable low lives to court as they refused to pay out on my fully justified GIM (part of AXA) insurance policy claim. The court agreed that they had behaved in a disreputable manner and I am now following up with the industry body to report their disgraceful conduct that included them blatantly lying to me, underhand behaviour such as making misleading statements to dissuade me from taking further action after they refused to pay my claim in clear contractual breach and constantly ignoring communications, promised
