Business Details
Your Trusted Insurance Partner in Romford
Right Choice Insurance Brokers (RCIB) has been a trusted name in the insurance industry for over two decades, offering tailored solutions to meet diverse client needs. Our team of experts specialises in navigating complex insurance requirements, ensuring competitive premiums while treating every customer as an individual. With a deep-rooted passion for automotive excellence, we sponsor the British Touring Car Championship (BTCC), reflecting our commitment to the sector. Headquartered in Romford, Essex, our UK-based office provides personalised advice and support, combining local expertise with national reach. Regulated by the Financial Conduct Authority (FCA), we uphold the highest standards of professionalism and integrity.Our focus on non-standard insurance solutions, including coverage for convicted drivers, high-performance vehicles, and flood-risk properties, sets us apart in a crowded market. We prioritise transparency, offering clear guidance on policy terms and discounts, such as those for security measures or reduced mileage. Our dedication to customer satisfaction is evident in our responsive service, with multiple channels for support, including phone, email, and in-person consultations. By continuously investing in innovative partnerships and maintaining a robust network of breakdown services, we ensure our clients receive comprehensive protection and peace of mind.
Services
Car Insurance
Home Insurance
Van Insurance
Motorbike Insurance
Breakdown Cover
Gadget Cover
Highlights and features
- We have over 20 years of experience in non-standard insurance underwriting.
- Our team treats every customer as an individual, not a dataset.
- We are regulated by the Financial Conduct Authority (FCA) for compliance and trust.
- We sponsor the British Touring Car Championship (BTCC), reflecting our automotive expertise.
- We offer UK-based, real-person support for all insurance inquiries.
Associations and certifications
- Financial Conduct Authority
What people say
Fast and efficient service
Great customer service
Competitive quotes
Helpful and professional
Excellent value
Services
Car Insurance
RCIB provides comprehensive car insurance tailored to individual needs, including coverage for high-risk drivers, imported vehicles, and modified cars. Our policies cater to young drivers, convicted drivers, and those with medical history disclosures. With a focus on competitive pricing and personalised underwriting, we ensure clients receive optimal coverage.
Home Insurance
Our home insurance policies cover buildings, contents, and buy-to-let properties, including high-risk scenarios like flood damage or subsidence. Designed for homeowners and landlords, these policies offer flexible terms and expert guidance to secure the best value for both standard and non-standard properties.
Breakdown Cover
RCIB offers UK and European breakdown services through AutoAid, AutoNational, and Euro Rescue. Coverage includes roadside recovery, vehicle transport, and support for classic cars and motorbikes. With 24/7 emergency assistance and flexible plans, we ensure drivers remain protected nationwide and abroad.
Van Insurance
Specialised van insurance for single vehicles or fleets, including camper vans and classic models. Our policies accommodate drivers with convictions or high-risk profiles, offering competitive rates and tailored coverage options for both personal and business use.
Motorbike Insurance
RCIB provides motorbike insurance covering a range of bikes, from standard to high-performance models. Policies include third-party, comprehensive, and customisable options, with support for riders with unique circumstances or modified vehicles.
Questions
What types of car insurance does RCIB offer?
RCIB offers comprehensive car insurance for standard and non-standard drivers, including high-risk profiles, imported vehicles, and modified cars.
Can I get home insurance for a flood-risk property?
Yes, RCIB specialises in home insurance for high-risk properties, including flood-risk and subsidence-affected homes.
Does RCIB provide breakdown cover outside the UK?
Yes, our Euro Rescue brand offers European breakdown services for short-term or annual trips.
Are there discounts available for security measures?
Yes, installing alarms, upgraded locks, or safes may qualify for discounts on home or car insurance.
Can I retrieve a saved insurance quote?
Yes, use the 'Retrieve your quote' option on our website to continue with your saved quote.
Reviews (7)
Neil Farley
Jan 03, 2022
Report
Never had a problem with them about to renew for the 3rd year in a row I don't know why people slate them always been very helpful to me
Shakilla Iqbal
Jan 02, 2022
Report
By far the worst insurance company I have used. I have been trying to change some details in my policy. Requested a call back 3 times no one has contacted me. Sent them an email twice no one has responded. Tried to call them after waiting for almost an hour each time no one picks up. Would never use them again and advise others to think twice before using this company.
Vineeth Paul
Jan 02, 2022
Report
Critical:Professionalism,Quality,Responsiveness,Value
Scammers they give you cheap insurance and call you after a week and saying g you wrote something wrong and cancel your policy and don't even give the deposits of 155 you paid. Scammers guys. They eat from your hard work. All lazy people sitting in the office an stealing your money. Legal action taken.
Scammers they give you cheap insurance and call you after a week and saying g you wrote something wrong and cancel your policy and don't even give the deposits of 155 you paid. Scammers guys. They eat from your hard work. All lazy people sitting in the office an stealing your money. Legal action taken.
Callum Pirie
Dec 30, 2021
Report
So brought an insurance policy and paid in full 157.56p two months later I get a letter from the dvla your car isn't insured and a 80 fine, contact them and yes they took the money but did not activate a policy! Now I constantly calling them to get my money back plus expenses as if you call them they are clear 35 admin charges 75 renewal fees etc etc so what's good for them is good for us costumers. Called 4 times now with the promise of call backs and emails but I get nothing in return. Every time I call I charge them 35 admin fee so will see. Very unprofessional and poor service I would
Muhammad S.
Dec 23, 2021
Report
Andre was awesome. It was like speaking to a human being as opposed to an automation that cant process anything beyond the script. Originally when I tried to renew my policy, the guy kept me on hold. The call lasted 45min and he said he was still waiting for a call from the insurer. I requested a call back at 5.15. The call never came. Twice after 5.15 I called back and the mumbling cow put me on hold immediately. She needs a punch in the mouth.
Leah Roper
Dec 12, 2021
Report
Positive:Professionalism
I rang at half 7, had lots of changes to my policy and Georgia was fantastic. Stayed past her finishing time to get my policy completed. Really happy with my service
I rang at half 7, had lots of changes to my policy and Georgia was fantastic. Stayed past her finishing time to get my policy completed. Really happy with my service
Ricky Khurana
Dec 12, 2021
Report
This company wants money dont care about customer send email no paperwork received please use better company dont think they are cheap so fine its ok.
Dont help to resolve customer service only give u miss call dont get any message or voice mail. My experience was bitter so will not recommend.
Dont help to resolve customer service only give u miss call dont get any message or voice mail. My experience was bitter so will not recommend.
