Business Details
4 Years
experience
Emergency
services
Trusted Home Health Care Services in Surrey
B S 24 Group is a dedicated provider of comprehensive healthcare staffing solutions and domiciliary care services. With a focus on nurses, healthcare assistants, and support workers, we deliver personalized care tailored to individual needs across Surrey, Hampshire, Bristol, and Berkshire. Our rigorous recruitment process ensures all staff undergo thorough DBS checks and professional credential verification, guaranteeing high-quality service delivery. We specialize in hospital discharge aftercare, live-in care, respite care, and end-of-life support, prioritizing client dignity, independence, and comfort through trained professionals.Our commitment to CQC and CIW regulations ensures strict adherence to quality standards, while our family-centric approach fosters trust and compassion in every interaction. Whether assisting with daily routines or managing complex medical needs, B S 24 Group remains client-focused, maintaining strict confidentiality while empowering individuals to live confidently in their chosen environments.
Services
Home Care
Live-in Care
Respite Care
Personal Care
Overnight Care
End of Life Care
Details
- Year established: 2022
Highlights and features
- We are CQC-registered and CIW-regulated healthcare staffing experts
- Our staff undergo rigorous DBS checks and professional credential verification
- We offer personalized care plans tailored to individual needs and routines
- Our 24/7 care services include live-in, overnight and emergency respite options
- We provide specialized training in areas like stoma care and dementia support
Associations and certifications
- Care Quality Commission (CQC)
What people say
Professional caregivers
Compassionate support
Flexible arrangements
Personalized care plans
CQC-regulated service
Services
Live-in Care Services
BS24 Care Group provides dedicated live-in caregivers who support clients in maintaining independence at home. Our professionals offer personalized assistance with daily routines, medication management, and complex medical needs while ensuring dignity and comfort. Staff receive specialized nurse-led training for conditions including dementia and cancer, with local care managers providing continuous oversight and support.
Respite Care
Our temporary care solutions provide relief for primary caregivers through visiting or live-in arrangements. Services cater to diverse needs including dementia, autism, and post-surgical recovery while maintaining clients' established routines. Fully CQC-regulated, our respite care ensures consistent quality through pre-vetted carers matched to individual requirements.
End of Life Care
We deliver compassionate end-of-life support tailored to clients' specific medical and emotional needs. Our trained carers provide symptom management, personal care assistance, and emotional support for clients and families while maintaining home-based comfort. Services include both scheduled visits and continuous live-in arrangements across multiple medical conditions.
Personal Care
BS24's personal care services maintain clients' dignity through tailored assistance with essential daily activities. Our trained professionals provide support with personal hygiene, mobility, meal preparation, and household tasks while respecting clients' established routines and preferences in their home environment.
Overnight Care
We offer flexible overnight care solutions including waking and sleeping night arrangements. Our carers provide assistance with nocturnal routines, medication administration, and emergency support while maintaining clients' safety and comfort throughout the night in familiar home settings.
Questions
Are BS24 Group's services regulated by official healthcare authorities?
Yes, we are registered and regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), ensuring our services meet strict quality and safety standards.
What areas do BS24 Group cover for home care services?
We provide care services across Surrey, Hampshire, Bristol, Berkshire and surrounding areas, with local care teams available for both visiting and live-in arrangements.
How does BS24 Group ensure caregiver quality?
Our recruitment process includes Disclosure and Barring Service checks, employment verification, and mandatory training in safeguarding, first aid, and infection control for all caregivers.
Can BS24 accommodate complex medical care needs?
Yes, our caregivers receive specialized training for complex needs including stoma care, catheter management, and condition-specific support for dementia and cancer patients.
What emergency care options are available through BS24?
We offer emergency respite care and 24/7 support arrangements, with after-hours contact available for urgent care requirements and service adjustments.
How are personalized care plans developed?
We create tailored care plans through initial consultations that consider medical needs, daily routines, and personal preferences, ensuring consistent delivery through matched caregiver assignments.
Reviews (2)
Samdoe
Jul 19, 2019
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Staff very respectfully ,well trained. Always able to supply at short notice without charge. Would highly recommend.
Shawndell Barker
May 29, 2019
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Always willing to cover shifts. Cover shifts at last minute. Works well with their customers. Very reliable and supportive agency
