Business Details
34 Years
experience
Your Trusted Estate Agent in Hertfordshire
Established in 1992, Frost's has grown from a single branch in St. Albans to become a leading estate agency with four closely knit offices across Hertfordshire. Our team of experienced professionals delivers comprehensive property services, including sales, lettings, and property management, tailored to meet the unique needs of buyers, sellers, landlords, and tenants. With over 30 years of local expertise, we combine in-depth market knowledge with innovative marketing strategies to ensure optimal outcomes for our clients. Recognised through multiple industry awards, we maintain membership with key regulatory bodies, including The Property Ombudsman Scheme and Client Money Protection by PropertyMark.Our commitment to continuous improvement drives us to evolve our services while maintaining the highest standards of professionalism and client care. We prioritise transparent communication, offering free property valuations and personalised guidance throughout every transaction. Our community-focused approach ensures we remain deeply connected to the areas we serve, providing reliable support for first-time buyers, experienced investors, and everyone in between.
Services
Property Sales
Lettings
Property Management
Mortgage Services
Conveyancing
Home Insurance
Tenant Services
Landlord Services
New Homes
Valuation Services
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of local property expertise
- Our team provides free, accurate property valuations
- We maintain expert knowledge of Hertfordshire's property market
- Award-winning service with industry recognition
- We are members of The Property Ombudsman Scheme
Associations and certifications
- The Property Ombudsman Scheme
- Client Money Protection by PropertyMark
Services
Property Sales
Our expert sales team provides accurate valuations, professional marketing, and dedicated support throughout the selling process. We combine local market knowledge with innovative strategies to achieve optimal sale prices. Clients benefit from comprehensive guidance on property preparation, legal processes, and market positioning.
Lettings
We offer complete letting solutions for landlords and tenants. Our services include property marketing, tenant screening, lease management, and ongoing support. Landlords receive expert advice on rental pricing, compliance, and property maintenance. Tenants access a wide selection of quality rental properties with transparent fee structures.
Property Management
Our management services cover property maintenance, tenant relations, and financial administration. We provide regular property inspections, rent collection, and emergency repair coordination. Landlords benefit from detailed reporting and compliance support while tenants receive responsive care for their rental needs.
Mortgage Services
Through our partnership with Embrace Financial Services, we offer mortgage advice and brokerage services. Our experts help clients navigate first-time purchases, remortgaging, and buy-to-let investments. We provide access to thousands of mortgage products with tailored recommendations based on individual circumstances.
Conveyancing
In partnership with Premier Property Lawyers, we facilitate efficient property transactions. Our conveyancing service includes contract preparation, legal checks, and completion management. Clients receive dedicated support through every stage, with online case management tools and fixed fee structures for complete transparency.
Questions
How do I book a property valuation?
Contact your local branch via phone or website to schedule a free valuation with our expert team.
What mortgage services do you offer?
We partner with Embrace Financial Services to provide mortgage advice, including first-time buyer schemes and buy-to-let options.
What tenant fees apply?
Standard fees include holding deposits (1 week's rent) and security deposits (5-6 weeks' rent) as regulated by UK law.
How does the conveyancing process work?
Our partner Premier Property Lawyers manages legal transfers, offering online case tracking and fixed fee structures.
Which areas do you cover?
We serve St. Albans, Harpenden, Marshalswick, Wheathampstead, and surrounding Hertfordshire areas.
Reviews (7)
Janet Barker
Oct 28, 2021
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I would highly recommend Frosts, Harpenden, to anyone wishing to sell their property. Always professional and efficient, the staff dealt with my needs and questions in a polite, friendly and helpful manner. Special mention goes to Trudie, a knowledgeable Sales Progressor, who provided support and understanding throughout the whole process. Many thanks to an excellent team!
Chris Lea
Oct 23, 2021
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Positive:Professionalism,Responsiveness
The young guy Jonathan Zimmermann was so attentive to my specific needs, having spent much of the last year in and out of hospital. As I dont have a printer, he even dropped the relevant sales particulars at my home. Great customer service in general since Covid 19 has been dreadful, so this was a breath of fresh air.
The young guy Jonathan Zimmermann was so attentive to my specific needs, having spent much of the last year in and out of hospital. As I dont have a printer, he even dropped the relevant sales particulars at my home. Great customer service in general since Covid 19 has been dreadful, so this was a breath of fresh air.
Colin Parfree
Oct 16, 2021
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Positive:Professionalism,Responsiveness,Value
The people at Frost's Estate Agency went the extra mile to make my house sale experience as stress-free as possible. They were patient, helpful and supportive at all stages from initial valuation through marketing, viewing and on to completion.
The people at Frost's Estate Agency went the extra mile to make my house sale experience as stress-free as possible. They were patient, helpful and supportive at all stages from initial valuation through marketing, viewing and on to completion.
Carol Lodge
Sep 23, 2021
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I can't praise Frost's Estate Agents (Harpenden branch, with James, Ronni and Johnny) highly enough, particularly having had a comparitively dreadful experience with another agent previously, for their professionalism, expertise and generally being kind, responsive and utterly organised, right down to the multiple viewings on one day leading to a quick sale, and Ronni's ongoing communications are always so on the ball. Thank you all so so much, you've made a difficult process so much easier than I expected and I would recommend you highly to everyone!
Tim Reddings
Sep 17, 2021
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I've had the great misfortune of both renting and buying through this lot recently, and the best advice I can offer is to avoid at all costs. When renting, do not expect any deposit back even if you have the place professionally cleaned..and do not expect any maintenance to be carried out, despite regular requests throughout the tenancy and regardless of how good a tenant you are. You can also expect unclear, rude demands for monies post tenancy. As for buying - I literally don't know what they do for their money, aside from sticking a for sale board up and opening the front door to potential buyers
Me Kumar
Sep 01, 2021
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Through out the sale process of our house we found Frosts to be very professional and helpful. Thanks a lot to James, Ronnie and Trudie they came across as very pleasant and approachable. I would especially thank Trudie to make sure our sale is progressing and constantly chasing the solicitors, at the same time keeping us informed. Thanks a lot for all your efforts !
Guy Portwin
Jul 24, 2021
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Positive:Professionalism,Quality,Responsiveness
Jonathan Zimmermann has been excellent. Very proactive bringing properties that might suit to my attention and good follow up as well. As most I have been on with several agents. Jonathon has been the best agent by a long way. Its been so unusual given the recent market I felt I should give this review - unusual thing for me to do.
Jonathan Zimmermann has been excellent. Very proactive bringing properties that might suit to my attention and good follow up as well. As most I have been on with several agents. Jonathon has been the best agent by a long way. Its been so unusual given the recent market I felt I should give this review - unusual thing for me to do.
