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18 Years
experience
Emergency
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Trusted Electrical Contractors in North East England
Established in 2008, Retroflo is a nationwide industrial, commercial, and domestic electrical contractor headquartered in the North East of England. We specialise in end-to-end EICA (electrical, instrumentation, control, and automation) services, including project consultancy, design, implementation, commissioning, and maintenance. Our team of fully qualified professionals adheres to the highest safety and quality standards, ensuring all work complies with BS7671 - IET 18th Edition Wiring Regulations. With a strong focus on the water and utilities sector, we have pioneered innovative solutions such as the award-winning RPC_2000 pump control system, which significantly reduces energy consumption and maintenance requirements.

Our expertise extends to electrical testing, energy efficiency optimisation, and asset condition surveys, supported by our NICEIC-approved contractor status. We serve both public and private sector clients, delivering tailored solutions that prioritise reliability, technical excellence, and long-term value. Our commitment to continuous improvement is reflected in our 100% audit scores for health, safety, quality, and environmental standards, as well as our inclusion in Sunderland City Council's multi-lot framework. By combining decades of industry experience with cutting-edge technology, we ensure our clients receive cost-effective, future-ready electrical infrastructure solutions.
Services
Electrical System Design Pumping Station Installations Commercial EV Chargers Electrical Maintenance Fault Diagnosis LED Lighting Electrical Testing
Details
  • Year established: 2008
Highlights and features
  • We have 20+ years of experience in industrial electrical engineering and pump control systems.
  • Our team holds NICEIC approval for BS7671-compliant electrical installations.
  • We provide 24/7 remote monitoring and rapid response maintenance services.
  • Our patented RPC_2000 pump control system reduces energy use by 30%.
  • We maintain 100% audit compliance for quality, safety, and environmental standards.
Associations and certifications
  • NICEIC
  • Achilles UVDB
What people say
First-class job Speedy response Excellent product Exceptional customer service Proactive approach
Services
Electrical Installations
We design and implement basic to complex industrial electrical and ICA installations. Our BS7671-compliant projects cover supply upgrades, distribution boards, and emergency lighting. All work undergoes rigorous testing to ensure safety and performance standards for commercial and industrial clients.
Pumping Stations
Specialists in new build and refurbished pumping stations for water and wastewater management. Our services include mechanical and electrical integration, control system installation, and compliance with water company adoption standards for long-term operational reliability.
Commercial EV Chargers
Government-approved installations of commercial EV charging points with available grants. We handle full project management from civil works to electrical integration, ensuring compliance with current regulations and future-proof scalability for business fleets.
Electrical Maintenance
Comprehensive maintenance programmes combining periodic inspections, fault diagnosis, and condition monitoring. Our proactive approach extends asset lifespan, reduces downtime, and optimises energy efficiency through scheduled servicing and emergency call-outs.
Electrical Testing
Full compliance testing services including Periodic Inspection Testing (PIT), Portable Appliance Testing (PAT), and condition reporting. Our NICEIC-certified engineers identify electrical risks and recommend remedial actions to maintain regulatory compliance and operational safety.
People
Lee Bishton
Technical Director
With 20 years in electrical engineering, Lee leads Retroflo's technical operations. He developed the award-winning RPC_2000 pump control system and oversees EICA project design, optimisation, and commissioning across water industry projects.
Questions
What electrical services does Retroflo offer?
We provide EICA systems design, pumping station installations, EV charging solutions, electrical testing, and 24/7 maintenance services for industrial, commercial, and domestic clients nationwide.
Are Retroflo's electrical works compliant with UK standards?
Yes, all our electrical installations meet BS7671 - IET 18th Edition Wiring Regulations and we hold NICEIC approval as a quality assurance provider.
Do you provide emergency electrical services?
We offer 24/7 monitoring and rapid response call-outs for fault diagnosis, emergency repairs, and critical system maintenance to minimise downtime.
Can Retroflo install commercial EV charging points?
Yes, we install Government-approved commercial EV chargers with available grants. Our services include full project management from civil works to electrical integration.
What areas do you cover?
We operate nationwide across the UK, with particular expertise in the North East of England where our headquarters are located.
How experienced is your team?
Our engineers hold 20+ years' experience in electrical systems, with specialist knowledge in water industry infrastructure and patented pump control technology development.