Business Details
18 Years
experience
Professional Carpet & Upholstery Cleaning Services in Horsham
Established in 2008, TRUECLEAN is an independently owned and operated specialist in carpet, upholstery, and hard floor cleaning services. Based in Southwater near Horsham, West Sussex, we serve residential and commercial clients across Sussex and Surrey. Our owner-operator, Nigel Davies, brings extensive industry experience to deliver high-quality cleaning solutions using industry-endorsed standards. We hold accreditations from TrustMark, Trading Standards Buy with Confidence, Which? Trusted Trader, and the National Carpet Cleaners Association (NCCA), demonstrating our commitment to professional excellence.Every service includes a 100% satisfaction guarantee, 14-day spill protection, and transparent pricing with no hidden fees. Our team prioritises customer satisfaction through meticulous attention to detail, minimal disruption, and comprehensive insurance coverage up to 5 million. With a proven track record of transforming spaces, we combine technical expertise with a passion for delivering exceptional results that meet both residential and commercial needs.
Services
Carpet Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Stone Floor Cleaning
Vinyl Floor Cleaning
Infection Control
Details
- Year established: 2008
Highlights and features
- Government-endorsed standards with TrustMark and NCCA accreditation
- 100% satisfaction guarantee with re-clean or refund promise
- Owner-operated service with 15+ years of industry expertise
- Comprehensive 5 million treatment risks and public liability insurance
- Transparent pricing with no hidden fees or pressure sales tactics
Associations and certifications
- TrustMark
- Trading Standards Buy with Confidence
- Which? Trusted Trader
- National Carpet Cleaners Association (NCCA)
- 5 Million Public Liability Insurance
What people say
Excellent service
High quality
Extremely reliable
Transformed flooring
Absolute perfectionist
Services
Carpet Cleaning
Professional carpet cleaning using NCCA-approved methods to remove deep-seated dirt and stains. Our low-moisture techniques ensure quick drying times while maintaining fabric integrity. Ideal for residential and commercial properties seeking improved indoor air quality and extended carpet lifespan.
Stone Floor Cleaning
Specialist natural stone floor cleaning and polishing services for marble, limestone, and travertine surfaces. Our BSI-certified processes restore original shine while preserving material integrity. Includes grout cleaning and sealing for both domestic and commercial premises.
Upholstery Cleaning
Gentle yet effective upholstery cleaning for all fabric types, including delicate materials. Our low-moisture system removes stains and allergens without damaging furniture structure. Suitable for sofas, chairs, and commercial seating in both residential and business environments.
Vinyl Floor Cleaning
Comprehensive luxury vinyl tile (LVT) and vinyl flooring cleaning services. We remove ingrained dirt and restore shine while maintaining protective coatings. Recommended for high-traffic areas in homes, offices, and retail spaces to maintain appearance and durability.
Oriental Rug Cleaning
Specialist cleaning for oriental and handmade rugs using traditional techniques. Our process preserves intricate patterns and natural dyes while removing embedded contaminants. Includes thorough inspection and care advice to maintain rug value and longevity.
People
Nigel Davies
Owner/Operator
With 15+ years of industry experience, Nigel Davies combines technical expertise with exceptional customer service. As TRUECLEAN's owner-operator, he personally oversees all projects, ensuring meticulous attention to detail and adherence to industry standards.
Questions
What areas do you service?
We operate throughout Sussex and Surrey, covering Horsham, Crawley, Guildford, and surrounding towns. Contact us for specific location details.
Do you offer guarantees?
Yes! We provide a 100% satisfaction guarantee with re-clean or refund promise, plus 14-day spill protection at no extra cost.
Are your methods safe for children and pets?
Our low-moisture techniques use non-toxic solutions, making them safe for families and pets. We recommend waiting until carpets are fully dry before resuming use.
How often should carpets be professionally cleaned?
Industry standards recommend every 12-18 months for residential properties, or more frequently for commercial spaces with high foot traffic.
What accreditations do you hold?
We're approved by TrustMark, Trading Standards Buy with Confidence, Which? Trusted Trader, and the National Carpet Cleaners Association (NCCA).
Can you clean stained carpets?
Our specialists handle most stains using advanced techniques. We offer free consultations to assess specific situations and provide tailored solutions.
