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Your Trusted Estate Agents in Hailsham
Stevens and Carter is an independently run estate agency in Hailsham, delivering a premier level of service in property-related matters. With over 40 years of combined experience in the property industry, our team prioritizes exceptional customer service while embracing modern technology to enhance marketing strategies. We specialize in property sales, lettings, and mortgage advisory services, offering tailored solutions for buyers, sellers, landlords, and tenants. Our commitment to client relationships is demonstrated through regular communication, transparent processes, and a no-sale-no-fee service with no hidden upfront costs. We utilize innovative tools such as 3D virtual tours, professional photography, and aerial drone footage to maximize property exposure. Recognized as multi-award-winning agents by the Best Estate Agency Guide and British Property Awards, we maintain membership with the Property Ombudsman scheme for added client assurance.Our local expertise in Hailsham, Polegate, and Horam ensures accurate valuations and strategic marketing tailored to the East Sussex market. We provide comprehensive support throughout the entire transaction process, from initial valuation to completion, ensuring a smooth and efficient experience. Our team's extensive knowledge of regional property trends and investment opportunities positions us as trusted advisors in the community. This dedication to excellence has earned us consistent recognition as the top-performing agency in the BN27 area according to Rightmove Sales Agreed Reports.
Services
Property Sales
Property Lettings
Property Valuation
3D Virtual Tours
Floor Plans
Highlights and features
- Award-winning sales and lettings team recognized nationally since 2019
- 3D virtual tours and professional photography enhance property marketing
- No-sale-no-fee service with transparent pricing structure
- Over 40 years combined experience in East Sussex property market
- Recognized as top-performing agency in BN27 area by Rightmove
Associations and certifications
- Property Ombudsman
- Best Estate Agency Guide
- British Property Awards
What people say
Award-winning service
Professional and friendly staff
Excellent communication
Effective marketing
Smooth transactions
Services
Property Sales
Our property sales service combines local market expertise with innovative marketing strategies to achieve optimal selling prices. We offer professional photography, 3D virtual tours, and aerial drone footage to maximize online exposure. With dedicated sales progression specialists, we ensure smooth transactions from valuation to completion, supported by our no-sale-no-fee guarantee and transparent pricing structure.
Property Lettings
Our lettings service provides comprehensive property management solutions for landlords across East Sussex. We conduct thorough tenant referencing, handle maintenance requests 24/7, and offer competitive management fee structures. The team maintains regular communication with both landlords and tenants to ensure compliance with current regulations while maximizing rental returns through strategic pricing and marketing.
Property Valuation
Our valuation service offers accurate property assessments based on extensive local market knowledge and current sales data. Available as free no-obligation appraisals, both in-person and online, these valuations consider property condition, location specifics, and market trends. The service includes professional advice on presentation improvements and pricing strategy to maximize returns for both sales and rental properties.
3D Virtual Tours
Our 3D virtual tours provide immersive property experiences for potential buyers and tenants. These interactive digital showcases allow viewers to explore properties remotely with full spatial awareness. The technology enhances online listings by increasing engagement and reducing unnecessary viewings, while maintaining high-resolution visual quality that accurately represents property features and dimensions.
Floor Plans
We create detailed RICS-compliant floor plans that accurately represent property dimensions and spatial relationships. These professional diagrams enhance property listings by providing clear visual guidance for potential buyers and tenants. All floor plans include room dimensions and are optimized for both digital and print presentation to maximize marketing effectiveness.
People
John Stevens
Managing Director
With extensive industry experience, John oversees strategic operations and maintains quality standards across all services. He ensures the agency maintains its award-winning reputation through continuous innovation and client-focused practices.
Sam Beale
Sales Director
Sam leads the sales team with specialist knowledge of the East Sussex property market. He focuses on achieving optimal sale prices through strategic marketing and personalized client guidance throughout the transaction process.
Nick Russell
Sales Manager
Nick manages sales operations in Hailsham, combining local expertise with proven negotiation skills. He specializes in residential property transactions and ensures smooth sales progression for both first-time buyers and experienced investors.
Samuel Townsend
Senior Negotiator
As senior negotiator, Samuel coordinates property viewings and client communications. He provides expert market advice while maintaining the agency's commitment to transparent and ethical business practices.
Rachel Poynter
Senior Lettings Advisor
Rachel manages the lettings department with specialist knowledge of rental market dynamics. She ensures compliance with property regulations while maintaining positive relationships between landlords and tenants through effective communication and problem-solving.
Questions
What areas do Stevens and Carter cover?
We primarily serve Hailsham, Polegate, and Horam in East Sussex, with extensive local market knowledge across the BN27 postcode area.
Do you offer free property valuations?
Yes, we provide free no-obligation valuations both in-person and online, supported by professional market analysis and pricing recommendations.
What fees do you charge for property sales?
We operate a transparent pricing structure with no hidden fees. Details are available upon request, including our no-sale-no-fee guarantee.
How do you market properties?
We use 3D virtual tours, professional photography, aerial drone footage, and targeted online advertising across major property portals to maximize exposure.
Are you regulated by any official body?
Yes, we are members of the Property Ombudsman scheme and adhere to strict professional standards for client protection.
What awards have you won?
We've been recognized by the British Property Awards and Best Estate Agency Guide for sales and lettings excellence since 2019.
