Business Details
25 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Holsworthy
Established in 2001, BRC Heating & Plumbing has grown from a sole trader operation to a respected team of 12 professionals, including seven qualified engineers. Our commitment to continuous training ensures we maintain the latest industry expertise while delivering high-quality plumbing and heating solutions. With GasSafe and OFTEC registrations, we prioritise safety and compliance across all services, from emergency repairs to renewable energy installations. Our local knowledge spans Holsworthy, Bude, Launceston, and surrounding areas, where we combine technical excellence with a personal touch. Backed by 15+ years of heat pump experience and partnerships with leading manufacturers, we offer extended warranties on key products.Our teams dedication to minimising disruption during installations and providing transparent pricing reflects our customer-centric ethos. Every project, whether a minor repair or full system upgrade, benefits from our meticulous attention to detail and decades of collective experience. We maintain rigorous quality standards through regular equipment upgrades and adherence to Building Regulations, ensuring long-lasting, compliant solutions. Our aftercare service guarantees prompt resolution of any post-installation concerns, reinforcing our reputation for reliability. With over 60 five-star reviews, we remain a trusted choice for domestic and commercial clients seeking expert plumbing, heating, and renewable energy services.
Services
Plumbing Repairs
Heat Pump Installation
Oil Tank Services
Gas Safety Checks
Boiler Servicing
Emergency Repairs
Central Heating
Renewable Systems
System Design
Power Flushing
Details
- Year established: 2001
Highlights and features
- GasSafe and OFTEC registered engineers ensure compliance and safety
- 15+ years installing air source heat pumps with manufacturer partnerships
- Team of 12 professionals including 7 qualified engineers and 2 apprentices
- Same-day emergency repair slots reserved daily for urgent needs
- Price guarantee on oil tank installations with free compliance risk assessments
Associations and certifications
- GasSafe
- OFTEC
What people say
Excellent team
Prompt emergency service
Professionalism and politeness
Seamless process
Highly recommended
Services
Plumbing Repairs
We handle all general plumbing works from minor repairs to full central heating installations. Our GasSafe engineers address leaks, boiler breakdowns, and system upgrades with specialist leak detection equipment. Power flushing services restore system efficiency using professional KAMCO machinery while maintaining safety standards.
Heat Pump Installation
Specialists in air and ground source heat pump design and installation since 2008. We offer MCS-compliant installations qualifying for Boiler Upgrade Scheme grants. Our engineers provide system design, breakdown repairs, and maintenance while advising on suitability for existing properties without biased recommendations.
Oil Tank Services
OFTEC-registered oil tank specialists with 20+ years' experience. We conduct compliance inspections, replace aging tanks, and perform contamination checks. Our installations include safety isolation valves and filtered oil transfers. We offer free risk assessments and handle all paperwork including Building Control notifications for new installations.
Gas Safety Checks
Annual gas safety inspections for landlords and homeowners. Our GasSafe engineers perform boiler servicing to maintain warranties and identify carbon monoxide risks. We issue certified GasSafe certificates while providing efficiency improvements and compliance documentation for rental properties.
Emergency Repairs
Priority same-day slots for urgent plumbing emergencies like burst pipes and boiler failures. Our team handles gas leaks, oil tank spills, and heating system breakdowns with rapid response times. We maintain diagnostic equipment for fault finding while offering weekend message monitoring for critical issues.
People
Ben Rogers
Company Founder & Senior Heating Engineer
Industry veteran since 2001 with expertise in system design. Transitioned from sole trader to managing director of a 12-person team while maintaining hands-on engineering involvement. Focuses on technical innovation and business strategy.
Samuel Harper
Lead Installation Engineer
2001 industry veteran specialising in system design. Manages installation projects with meticulous attention to detail. Recognised for customer rapport and complex system planning expertise since joining BRC in 2014.
Jack Smith
Lead Service Engineer
Qualified plumber since 2013 with dual expertise in gas, oil, and renewables. Coordinates service operations while handling complex diagnostics. Provides technical training to apprentices and manages quotation processes.
Rob Williams
Senior Heating Engineer
Industry professional since 2005 with specialist Aga boiler knowledge. Focuses on precision repairs and maintenance. Known for technical problem-solving skills and extensive field experience with diverse heating systems.
Sara Jones
Heating Engineer
Dual-qualified gas engineer and stock management specialist. Balances site work with inventory control since joining in 2018. Provides technical support while maintaining equipment readiness for rapid response scenarios.
Questions
What plumbing services do you offer?
We handle all domestic plumbing from leak repairs to full heating system installations. Services include power flushing, boiler replacements, radiator upgrades, and emergency leak detection using specialist equipment.
Do you provide emergency heating repairs?
Yes, we reserve same-day slots for urgent plumbing and heating emergencies. Our engineers respond promptly to boiler breakdowns, gas leaks, and oil tank spills during working hours.
Are you qualified for gas and oil appliance work?
All engineers hold GasSafe and OFTEC registrations. We provide safety certificates for landlords and perform annual servicing to maintain boiler warranties and compliance standards.
What areas do you cover?
We primarily serve Devon and Cornwall within 30 minutes of Holsworthy. Covered postcodes include EX20-EX23, EX38-EX39, and PL15-PL16 with potential travel fees for outlying areas.
Can you install renewable heating systems?
Yes, we design and install air/ground source heat pumps with 15+ years' experience. Our MCS-compliant installations qualify for Boiler Upgrade Scheme grants up to £7,500.
Do you offer oil tank replacement services?
As OFTEC-registered specialists, we provide full oil tank replacements including compliance checks, filtered oil transfer, and waste disposal. Free risk assessments available for suspect tanks showing wear signs.
Reviews (7)
David Wright
Jan 02, 2022
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BRC are an extremely professional and efficient company. I use them for the installation and maintenance of my plumbing and heating systems at both my Holiday Cottages and also at my own house. I have had to call them out for several emergency situations and their response has been superb. I could not recommend them more highly.
David Wright
David Wright
Lynne Ashen
Dec 20, 2021
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Ben and Emma in the office have been very helpful with regard to converting to oil in these uncertain times. No pressure just good sound advice shall definitely call again
Amanda Common
Dec 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Install shower
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Install shower
Martyn Catlow
Nov 29, 2021
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Its pretty unusual these days to find a reliable, professional, and responsive contractor, BRC have demonstrated all these things in the recent replacement of our domestic oil storage tank. Trouble free work, polite, helpful and professional team, they just got on with the job and delivered, no hassle. Thank you BRC Plumbing.
Robert Cox
Nov 23, 2021
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Team BRC installed a Full (wet) Central Heating system for us.Having recently moved into the area and our house was in need of a central heating system and hot water supply upgrade (a lot of work as it is an older house) Team BRC were always Professional, Polite and Friendly and as a time served Millwright I can recognise a high standard of work, which we got from Team BRC. An excellent job at a realistic and fair price with nothing hidden.
Amanda Common
Nov 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Shower installation
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Shower installation
David Hall
Oct 30, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I used BRC to install an new CH oil tank and new CH boiler. The work was carried out on time and to a high standard. The team were a pleasure - polite, punctual, helpful and above all skilled. I would recommend this company.
Service:Install water heater
I used BRC to install an new CH oil tank and new CH boiler. The work was carried out on time and to a high standard. The team were a pleasure - polite, punctual, helpful and above all skilled. I would recommend this company.
Service:Install water heater
