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Business Details
34 Years
experience
Your Trusted Commercial Property Partner
Established in 1992, Rory Mack has built a reputation as a trusted commercial property consultancy serving Staffordshire and the wider Midlands region. Our team of experienced professionals delivers tailored advice designed to maximise property value while minimising client hassle. We combine local market expertise with a hands-on approach, supporting businesses from initial property viewings through to final negotiations. Our services span commercial and residential property transactions, valuations, property management, and specialist advice on lease renewals and rent reviews. We prioritise open communication, transparency, and responsiveness throughout every client interaction. Whether assisting startups with their first office space or advising investors on optimal opportunities, we focus on finding solutions that align precisely with client needs.

Our commitment extends beyond transactions to ongoing property support, including block management and business rates consultancy. With a proven track record in both sales and lettings, we maintain rigorous professional standards while delivering personalised service. Our expertise in commercial property extends to development appraisals, capital gains tax assessments, and building insurance valuations. We remain dedicated to evolving with market demands while upholding the core principles of integrity and client-centric service that have defined our practice for over three decades.
Services
Commercial Property Sales Residential Valuations Property Management Lease Renewals Rent Reviews Block Management Business Rates Consultancy Development Appraisals
Details
  • Year established: 1992
Highlights and features
  • We have over 30 years of commercial property experience since 1992
  • Our team provides fully personalised property management services
  • We combine local market knowledge with national expertise
  • We offer transparent cost structures with no hidden fees
  • We maintain professional standards through regular client communication
What people say
Incredibly helpful Fantastic service Knowledgeable about current market Exceptional after service First class communication
Services
Commercial Property Sales
We facilitate commercial property transactions with expert market analysis and negotiation. Our team provides accurate valuations based on location, condition, and market trends. Clients benefit from our extensive network and 30 years of transaction experience.
Residential Valuations
Our certified valuers assess residential properties using comparative market analysis and condition reports. We consider factors like recent comparable sales and property improvements. Clients receive detailed reports for probate, inheritance tax, or sale purposes.
Lease Renewals
We handle lease renewal negotiations under the Landlord and Tenant Act 1954. Our experts provide market research and rental advice to maximise client outcomes. Services include drafting renewal terms and dispute resolution.
Rent Reviews
Our specialists conduct detailed rent reviews based on lease terms and market conditions. We represent both landlords and tenants in negotiations, ensuring fair rental adjustments. We prepare expert witness reports for arbitration when required.
Property Management
We offer comprehensive property management including tenant relations, maintenance coordination, and compliance monitoring. Our block management services cover financial oversight and building administration. Clients receive regular performance reports and proactive issue resolution.
Questions
What commercial property services do you offer?
We provide commercial property sales, lettings, valuations, lease renewals, rent reviews, and property management services across Staffordshire and the Midlands region.
How can you help first-time commercial property buyers?
Our team offers tailored guidance through market analysis, property viewings, and negotiation support to help new buyers make informed investment decisions aligned with business needs.
Do you handle residential property transactions?
Yes, we provide residential valuations, homebuyer reports, and building surveys for property purchases and inheritance tax purposes across our service areas.
What property management services are available?
Our property management includes tenant relations, maintenance coordination, financial oversight, and compliance management for both commercial and residential properties.
How do you approach lease renewal negotiations?
We conduct market research, provide rental advice, and negotiate terms under the Landlord and Tenant Act 1954 to achieve optimal outcomes for both landlords and tenants.
What areas do you cover?
We serve Staffordshire, Cheshire, Shropshire, and the wider Midlands region including Stoke-on-Trent, Newcastle-under-Lyme, and surrounding towns.
Reviews (5)
Robert Heath
Dec 02, 2021 Report
Rory Mack Associates has provided property management services for a block of mixed commercial and residential units for the past three years. At all times I have been impressed by all aspects of service: my property manager at Rory Mack is highly professional and takes ownership of all aspects of running the property, handling budgets, service charges, insurance, maintenance, liaison with leaseholders, etc. Highly recommended in all respects.
Gary Knapper
Sep 03, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
They stuck at it and worked hard. Couldn't ask for more. Would recommend and use again.
Len Cannon
Aug 28, 2021 Report
Good Stoke agent but as soon as you say I'm looking for property in Stoke it takes them 10 minutes to stop laughing
Lee Dale
Aug 16, 2021 Report
Positive:Professionalism
I have recently let my first commercial premises in York Place through Danielle Thompson at Rory Mack Associates. They talked me through the process each step of the way, and where always on hand to answer any questions I had. No hesitation in recommending this company.
Len Clowes
May 21, 2021 Report
I had a retail property to let on the outskirts of The Potteries in January 2021. Steve Gallet and Martin Grainger got moving on this quickly and efficiently and kept in touch with me throughout the operation. I now have a tenant that I'm very happy with. Thankyou Rory Mack.