Business Details
16 Years
experience
Emergency
services
Trusted Real Estate Services in London
Founded in 2010, Tiffin Estate Agents is a multi-disciplined property company headquartered in London. We specialise in residential sales, lettings, property management, affordable housing through our Living Markets team, and construction services. Our approach prioritises client-centric relationships, combining industry-leading expertise with a commitment to integrity, honesty, and social responsibility. With offices across London, we serve both private and public sectors, delivering tailored solutions that align with client goals and societal impact. Our team invests in continuous professional development, fostering a culture of innovation, collaboration, and excellence. We work closely with local authorities and private clients to address housing challenges through strategic acquisitions, refurbishments, and sustainable investments.Our construction division focuses on urban regeneration, refurbishments, and public sector projects, adhering to strict quality and compliance standards. Accredited by CHAS, Gas Safe Register, and Constructionline, we ensure all work meets rigorous industry benchmarks. Through our Living Markets initiative, we have housed over 2,500 families while investing 350m in affordable housing. Our mission extends beyond property transactions, aiming to create lasting positive impacts through ethical practices and community-focused solutions.
Services
Residential Sales
Residential Lettings
Property Management
Construction
Investments
Living Markets
Details
- Year established: 2010
Highlights and features
- We offer 14 years of experience in London's property market with a relationship-based approach.
- Our team holds accreditations from CHAS, Gas Safe Register, and Constructionline.
- We provide 24/7 property management support for urgent tenant needs.
- Our Living Markets team has invested 350m in affordable housing solutions.
- We combine in-house construction expertise with public sector collaboration.
Associations and certifications
- CHAS
- Gas Safe Register
- Constructionline
- The Property Ombudsman (TPOS)
What people say
Exceptional service
Responsive and proactive
Smooth and stress-free
Market-leading results
Dedicated team
Services
Property Management
Our property management service ensures hassle-free maintenance and tenant relations for London landlords. We handle security deposits, dilapidations, tax documentation, and 24/7 emergency support. With in-house Gas Safe and NICEIC-certified technicians, we guarantee quality repairs and compliance. Clients benefit from online access to property details, rent statements, and viewing feedback through our digital platform.
Residential Lettings
We specialise in matching London properties with suitable tenants through rigorous vetting processes. Our digital platform provides real-time rent tracking and property inspection reports. With below-industry-average arrears rates, we combine market expertise with technology for efficient lettings. Services include professional photography, virtual tours, and compliance with The Property Ombudsman standards.
Construction
Our construction division delivers refurbishments, urban regeneration, and public sector projects across London. We manage void properties, upgrade buildings to EPC C standards, and handle full design-build contracts. Accredited by CHAS and Gas Safe, we ensure compliance with JCT contracts and provide handover packs with warranties and certifications.
Living Markets
This service focuses on strategic social housing solutions for London councils. We acquire, refurbish, and manage properties to address housing shortages, with 350m invested to date. Our team secures third-party funding for at-risk families and delivers shared ownership schemes. Services include feasibility studies, ESG-compliant refurbishments, and long-term tenant placement.
Residential Sales
We facilitate property sales across London with a focus on client-specific marketing strategies. Services include professional photography, virtual tours, and detailed property brochures. Our team negotiates offers, manages conveyancing, and provides market analysis. Online tools track property interest and viewing feedback, ensuring transparent transactions from listing to completion.
Questions
What areas does Madison Brook cover?
We operate across London and the Home Counties, with offices in Bankside, Chiswick, Docklands, and other key locations.
Do you offer 24/7 property management support?
Yes, we provide 24/7 emergency response for tenant issues through our dedicated property management team.
What accreditations does Madison Brook hold?
We are accredited by CHAS, Gas Safe Register, and Constructionline, with membership in The Property Ombudsman scheme.
How does Madison Brook handle property refurbishments?
Our construction team manages full refurbishments, including compliance upgrades, kitchen/bathroom installations, and energy efficiency improvements.
Can overseas landlords use your property management services?
Yes, we offer tailored support for non-resident landlords, including tax compliance and on-the-ground maintenance.
Reviews (7)
Jacky Balfour
Nov 18, 2021
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Tiffin Estate Agents were recommended to me and they did not disappoint. From the beginning of the whole process with the valuation through to managing viewings and offers and finally completion, every member of staff was courteous, friendly and professional and always gave transparent feedback and advice. This is the best experience I have had with an Estate Agents and I would highly recommend them.
Louise Doughty
Nov 03, 2021
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Although I found the move stressful, it was made so much easier by all the staff at Tiffins. They are all so professional and went above and beyond always. Love it that they are a small independent team with vast amount of experience and sound advice. I always got to speak to someone friendly who knew me! I would highly recommend them!
Rachel Crowther
Sep 30, 2021
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Positive:Responsiveness
We had a fantastic experience buying our new house with Tiffin. Claire especially was amazing throughout. They were so supportive, professional and helped us get our dream house. I would highly recommend.
We had a fantastic experience buying our new house with Tiffin. Claire especially was amazing throughout. They were so supportive, professional and helped us get our dream house. I would highly recommend.
Max Free
Aug 30, 2021
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I really could not recommend Ian Tiffin and the team highly enough. Fantastic right from the outset an excellent valuation and a bunch of enthusiastic and motivated buyers enabled a super quick and smooth sale. Claire was amazing at keeping everyone informed and liaising with the respective solicitors keeping everything on track. Could not have had a better experience thanks again guys. 10 out of 10. :)
Vickram Grewal
Aug 18, 2021
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Positive:Professionalism
Fantastic team and a joy to work with. Their sales agents are well informed and sales support team are incredible.
Fantastic team and a joy to work with. Their sales agents are well informed and sales support team are incredible.
Penny Jones
Jul 29, 2021
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Having spoken with four large well-known estate agents, we chose local independent Tiffins to sell our house as their approach seemed to us the most professional. The whole process was quick and efficient and a good price was achieved. They kept us informed at every stage and responded promptly to any queries we had. Team Tiffin did a great job for us.
Lee Matthews
Jun 21, 2021
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I wouldn't hesitate in recommending Tiffin's. From first to last, they have been outstanding. The effort they put into selling our house was very unexpected. We had a bad experience previously with another agent and were very wary, but James put us at our ease, the valuation was realistic, and the photo's were so good, I wanted to buy it myself. The description that Ian put was excellent. Claire in the admin dept. was professional, and helped these newbies to the selling game, every step of the way, basically, holding our hands. I can't rate them highly enough. Thank you all at Tiffin's Estate
