Business Details
43 Years
experience
Your Trusted Independent Mercedes-Benz Specialist in Reading
Established over 40 years ago, John Griffiths is a family-run independent Mercedes-Benz specialist in Reading, Berkshire. Our third-generation team combines deep expertise with a personal approach, using only genuine Mercedes-Benz parts to maintain manufacturer warranties. We offer comprehensive services including MOT testing, servicing to main dealer standards, diagnostics, and bodywork repairs. Our commitment to quality extends to a 6-month warranty on all vehicles, with optional extensions available. With a focus on customer satisfaction, we provide free collection and delivery services alongside a courtesy car. Our extensive experience ensures vehicles are serviced according to Mercedes-Benz schedules, preserving their performance and value.We maintain digital service history records and stamp service books for transparency. Our showroom features a curated selection of used Mercedes-Benz models, all serviced and MOT'd for buyer confidence. As a VAT-registered business, we uphold industry standards while offering competitive pricing. Our dedicated team prioritises clear communication, ensuring clients understand all service requirements and costs. This approach has solidified our reputation as Berkshire's longest-running independent Mercedes-Benz specialist.
Services
MOT Testing
Servicing
Wheel Alignment
Alloy Wheel Refurbishment
Air Conditioning Service
Details
- Year established: 1983
Highlights and features
- Over 40 years' experience as independent Mercedes-Benz specialists
- Only use genuine Mercedes-Benz parts for warranty compliance
- Free collection/delivery with courtesy car included
- 6-month warranty on all vehicles (extendable at extra cost)
- Servicing to main dealer standards with digital history updates
Services
MOT & Servicing
We provide MOT testing and servicing to main dealer standards using genuine Mercedes-Benz parts and lubricants. Our technicians update digital service history and stamp service books. All work follows Mercedes-Benz schedules to maintain warranty validity while ensuring vehicle performance and safety.
Wheel Alignment
Precision wheel alignment services using advanced equipment to ensure optimal tyre wear and vehicle handling. Our specialists adjust alignment parameters to manufacturer specifications, improving fuel efficiency and driving comfort for Mercedes-Benz vehicles.
Alloy Wheel Refurbishment
Professional alloy wheel refurbishment for kerb damage and wear. Our process includes reshaping, welding, and refinishing to restore original appearance. Services cover diamond cutting, colour matching, and structural repairs for all Mercedes-Benz wheel designs.
Air Conditioning Service
Comprehensive air conditioning maintenance including refrigerant replacement, system sanitisation, and component checks. Our Mercedes-certified technicians ensure optimal cooling performance and cabin air quality using manufacturer-approved equipment and genuine replacement parts.
Pre MOT Checks
Detailed pre-MOT inspections identifying potential failure points. We check lights, brakes, suspension, emissions, and bodywork against current MOT standards. Customers receive a comprehensive report with recommended repairs to ensure first-time pass success.
Questions
Do you service vehicles outside the warranty period?
Yes, we service all Mercedes-Benz vehicles regardless of age or mileage using genuine parts that maintain vehicle integrity.
Can you update digital service records?
We are authorised to update Mercedes-Benz digital service history (DSB) and will stamp physical service books upon request.
What warranty do you provide on parts?
All Mercedes-Benz parts we install carry a two-year manufacturer's warranty alongside our 6-month vehicle warranty.
Do you offer collection and delivery?
Yes, we provide free collection and delivery with a courtesy car included for vehicles requiring servicing or repairs.
How does independent servicing affect warranties?
Using genuine parts ensures manufacturer warranty remains valid, though Mobilife coverage may be affected if serviced by non-franchised dealers.
Reviews (4)
John N.
Oct 17, 2021
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These guys have ALWAYS delivered for me, honest quotes, never ripped me off and always done the work as promised. Ignore the bad reviews, these guys are busy and will not let you down. Viv has now retired, but Max and Jamie have been rock solid for me. I'm on a small pension and I know I can trust them ! These days, a rare thing.
A. Gokhan Celebi
Sep 16, 2021
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I had a small problem (one screw fall and the bottom of the car sometimes touching the surface. Can be solved easily with just adding a screw) with my mercedes and it was an urgent one to be repaired. I have been to the place and the receptionist has done everything to ignore me. She said everyone was busy and she cannot help me. (Then I took my car to Star in Caversham and they sorted the problem in 10 minutes, they did not even ask for payment) Hence If you want to be ignored and want to be not cared you can visit this mercedes center. If you value your time, respect for your car and yourself
Setareh Acklom
Aug 01, 2021
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My husband purchased a lovely car from here a few months ago and the experience was friendly, professional & quick and we would like to thank Amy for taking care of it all. We highly recommend John Griffiths Ltd!
Steve Woodford
Aug 30, 2019
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I have used John Griffiths Ltd for both my personal cars and business fleet repairs for a number of years and have always found the service and quality of work to be excellent. I often deal with with Amy who is always very efficient, knowledgeable and pleasant. No hesitations in recommending them
