Business Details
Your Trusted Infiniti Dealers in Reading
Infiniti Retail Group was the premier Infiniti partner in Great Britain, operating from strategically located showrooms in Birmingham, Glasgow, Leeds, Reading, and Stockport. With a nationwide presence and modern facilities, the business combined extensive automotive expertise with a commitment to exceptional customer service. Our team of knowledgeable experts provided tailored advice to help customers make informed decisions about new and used Infiniti vehicles. We offered flexible finance solutions including Contract Hire and Personal Contract Purchase, enabling customers to manage budgets effectively.Our Used Car Promise ensured all pre-owned vehicles underwent rigorous 120-point checks and came with 12-month warranties, guaranteeing value and reliability. Despite ceasing operations in March 2020, our legacy of customer-centric service remains evident through continued aftersales support via Infiniti Authorised Repairers. The business maintained regulatory compliance through authorisation by the Financial Conduct Authority, ensuring transparent financial practices. Our focus on creating a distinctive luxury experience positioned us as a trusted partner for Infiniti owners across the UK.
Services
New car sales
Used car sales
Finance solutions
Vehicle servicing
Test drive bookings
Highlights and features
- We operated five strategically located Infiniti showrooms nationwide
- Our expert team provided tailored automotive advice and guidance
- We offered flexible finance options including Contract Hire and PCP
- Our Used Car Promise included 12-month warranties and 120-point checks
- We maintained FCA authorisation for transparent financial practices
Associations and certifications
- Financial Conduct Authority
What people say
Knowledgeable experts
Professional advice
Luxury vehicle range
Transparent finance options
Rigorous vehicle checks
Services
New car sales
As Infiniti's premier UK dealership network, we provided access to the complete range of new Infiniti models including the Q30, Q50, and QX30. Our expert consultants offered detailed product knowledge to help customers select vehicles matching their lifestyle needs. We maintained showroom facilities in five major cities to ensure convenient access to Infiniti's luxury vehicle offerings.
Used car sales
Our Used Car Promise guaranteed thorough 120-point inspections and 12-month warranties for all pre-owned vehicles regardless of make. This program ensured customers received reliable, value-for-money luxury vehicles with comprehensive quality assurance measures applied consistently across our inventory.
Finance solutions
We offered regulated finance products including Contract Hire and Personal Contract Purchase through FCA-authorised providers. These options allowed customers to spread vehicle costs over time while maintaining budgetary control through structured payment plans tailored to individual financial circumstances.
Vehicle servicing
Although we ceased operations, Infiniti owners continue accessing specialist maintenance through the official network of Authorised Repairers. These centres maintain Infiniti's technical standards using genuine parts and manufacturer-approved service procedures to preserve vehicle performance and warranty integrity.
Test drive bookings
Prior to closure, we enabled customers to experience Infiniti models through comprehensive test drive programs. This allowed potential buyers to assess vehicle dynamics, technology features, and comfort levels in real-world driving conditions before making purchase decisions.
Questions
Why did Infiniti Retail Group cease operations?
Infiniti Retail Group concluded all operations on 31 March 2020 following INFINITI's Western European withdrawal strategy.
Where can Infiniti owners get aftersales services?
UK Infiniti owners can access services through INFINITI Authorised Repairers listed on the official INFINITI Europe website.
Are used Infiniti vehicles still available?
While we no longer operate showrooms, private sellers and independent dealers may offer used Infiniti vehicles.
What finance options were previously available?
We previously offered Contract Hire and Personal Contract Purchase options through FCA-authorised providers.
