Business Details
28 Years
experience
Digital Transformation for Housing Associations
Prodo Digital is a digital transformation consultancy that has been empowering housing associations and local authorities since 1998. Our expertise lies in creating intuitive digital platforms, including websites, self-service portals, and mobile applications, designed to drive operational efficiencies and enhance customer experiences. With a deep understanding of the housing sector's unique challenges, we deliver bespoke solutions that enable organisations to meet regulatory requirements while fostering trust and transparency with residents. As an Umbraco Gold Partner, we leverage cutting-edge technology to build scalable, secure platforms that support channel shift and resource optimisation.Our collaborative approach ensures clients receive tailored strategies grounded in 20+ years of sector-specific experience, supported by a commitment to innovation, accessibility, and continuous improvement. From initial consultation to post-launch support, we prioritise client success through transparent communication, technical excellence, and a passion for solving complex digital challenges.
Services
Digital Transformation
Website Development
Self-Service Portals
Mobile App Development
Cloud Hosting
Details
- Year established: 1998
Highlights and features
- 20+ years of housing sector expertise with 1,000+ Umbraco platforms delivered
- AI-driven mobile app solutions for tenant self-service
- End-to-end digital transformation with accessibility compliance
- Proven track record with 100+ housing clients nationwide
- Azure cloud hosting with 24/7 support and security monitoring
Associations and certifications
- Umbraco Gold Partner
What people say
Top class website
Exceeded expectations
Excellent to work with
Seamless launch
First-class advice
Services
Digital Transformation
We help housing associations modernise operations through tailored digital strategies. Our consultants assess current systems, identify efficiency opportunities, and implement integrated platforms that streamline processes while improving tenant engagement. By combining sector expertise with cutting-edge technology, we deliver solutions that reduce costs and enhance service delivery.
Website Development
Specialising in Umbraco CMS, we create responsive websites that meet housing sector needs. From tenant portals to corporate sites, our platforms feature intuitive navigation, accessibility compliance, and seamless integration with back-end systems. Each solution follows a structured delivery process including discovery, design, development, and ongoing support to ensure long-term success.
Self-Service Portals
Our Franklin SaaS portals enable tenants to manage accounts, report repairs, and pay rent online. With AI-assisted diagnostics, biometric login, and real-time data integration, these platforms reduce call centre volumes while improving service accuracy. Custom modules support multi-tenancy management and staff collaboration through secure impersonation features.
Mobile App Development
FrankApp Pro offers native mobile solutions for housing associations. Features include AI-powered repair reporting, push notifications, and secure payment processing. Available as fast-to-launch or bespoke options, our apps integrate with existing systems while providing tenants with convenient 24/7 access to essential services through biometric authentication.
Cloud Hosting
We provide secure Azure-based hosting with enterprise-grade security and performance. Our Microsoft Tier 1 partner infrastructure includes automated monitoring, vulnerability scanning, and 24/7 threat detection. Clients benefit from scalable cloud solutions with guaranteed uptime, compliance coverage, and dedicated support for continuous platform optimisation.
People
Pippa Adams
Founder
Pippa founded Prodo Digital in 1998, growing it from a web agency into a leading digital transformation partner for housing associations. With a vision for technology-driven solutions, she has guided the company's evolution to deliver innovative platforms that address sector-specific challenges while maintaining a strong focus on accessibility and user experience.
Questions
What housing sector challenges do you specialise in?
We focus on digital transformation challenges specific to housing associations, including tenant engagement, channel shift, regulatory compliance, and operational efficiency through custom portals and mobile solutions.
How do you ensure accessibility compliance?
All platforms undergo rigorous accessibility testing using automated tools and manual checks against WCAG standards, with ongoing monitoring services to maintain compliance.
Can you integrate with existing systems?
Yes, we implement secure API integrations with housing management systems and third-party platforms to ensure data consistency and automated workflows.
What support options are available?
We offer Azure cloud hosting with 24/7 monitoring, monthly maintenance plans, and a dedicated Jira portal for issue tracking with guaranteed SLA response times.
How long does implementation take?
Fast-to-launch solutions can be deployed in weeks, while bespoke projects typically take 3-6 months depending on complexity and client requirements.
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Reviews (1)
Amar Sanghera
Oct 09, 2021
Report
I've been working with Prodo for 6 months and Jane and the team have done a great job in meeting our demanding needs and tight deadlines. I look forward to our next big wins in digital marketing.
