One Estates

Business Details

19 Years

experience

Your Trusted Partner for Real Estate Solutions in East Anglia

One Estates is an independent family-run estate agency specialising in residential sales and lettings across East Anglia. Established in 2007, we have supported thousands of clients through property transactions, combining local market expertise with innovative hybrid service models. Our approach prioritises transparency, offering fixed-fee structures and low-cost online solutions without compromising on professional marketing or customer service. We provide accompanied viewings, 7-day availability, and tailored property management services, supported by state-of-the-art technology and a dedicated team.

Our commitment to client satisfaction is evidenced by repeat business and referrals, with 84% of 2022 sales originating from recommendations. We operate from a purpose-built office in Gorleston, Norfolk, maintaining low overheads to deliver competitive pricing while ensuring personal support through every transaction stage.

Services

Residential Sales Property Lettings Instant Valuations Hybrid Agency Property Management

Details

Year established: 2007

Highlights and features

We offer 17 years of local market expertise in East Anglia
Our hybrid service combines low-cost online solutions with in-person support
24-hour answering service ensures continuous client availability
Transparent fixed-fee pricing structure saves clients thousands
Accompanied viewings conducted by trained specialists improve sale success

What people say

Professional throughout Sold in 3 days Second to none service Competitive prices Trustworthy service

Website

Update Listing

Services

Residential Sales

We specialise in residential property transactions across East Anglia, offering tailored marketing strategies and professional sales progression support. Our services include accompanied viewings, legal progress monitoring, and key handover assistance. With local expertise since 2007, we combine traditional methods with digital innovation to achieve optimal sale prices and faster completions.

Property Lettings

Our lettings division provides comprehensive property management solutions for landlords. Services range from tenant sourcing and referencing to full property management, including maintenance coordination and rent collection. We offer flexible packages from basic advertising to fully managed tenancies, supported by proactive marketing across major portals and our local market knowledge.

Instant Valuation

Our free online valuation tool provides immediate property worth estimates based on current market data. For more accurate assessments, we offer in-person valuations with property specialists who consider local market conditions, recent sales comparisons, and property-specific factors to determine realistic asking prices for both sales and rental listings.

Hybrid Agency

This combined service offers cost-effective online marketing with optional in-person support. Clients benefit from reduced upfront fees while accessing professional viewings, key handover services, and transaction management. The hybrid model provides flexibility for clients who want digital convenience with specialist assistance during critical stages of the property transaction process.

Property Management

We offer comprehensive property management covering legal compliance, maintenance coordination, and tenant communication. Services include inventory preparation, deposit registration, utility notifications, and financial reporting. Our proactive approach ensures landlords receive regular updates while maintaining property standards and tenant satisfaction through dedicated account management.

Questions

What areas do you cover for property sales and lettings?

We operate across East Anglia, including Gorleston, Great Yarmouth, Lowestoft, Beccles, and surrounding villages, with local market expertise since 2007.

What service options are available for selling my property?

We offer three packages: Online (low-cost digital solution), Exclusive (full-service with fixed fees from 1.5%), and Hybrid (combination of both with additional viewing support).

How much could I save using your services?

Our Online Service starts at £1,250 inc VAT, saving thousands compared to traditional agents. The Hybrid option adds viewing support for £495 inc VAT upon successful completion.

Do you provide 24/7 customer support?

Yes, we offer a 24-hour answering service alongside standard office hours (9am-5pm, 7 days a week) for continuous client assistance.

What property management services do you offer?

We provide full management including tenant referencing, rent collection, maintenance coordination, and legal compliance, with optional add-ons like EPC and gas safety inspections.

How do you market properties effectively?

Properties are advertised on major portals (Rightmove, Zoopla), social media platforms, and our database of qualified buyers, supported by professional photography and video presentations.

Reviews (4)

Write a Review

Jess Thomson

Feb 18, 2021 Report

Critical:Professionalism,Quality,Responsiveness,Value
just don't use them. they don't reply to you, don't care once they have your money, you may as well do all the work yourself. had to organise everything and ended up going through purchase estate agents to get any information. there are far better estate agents out there.

Bear Hill Bh

Oct 21, 2018 Report

I would definitely recommend one estates to sell your house, they are dedicated to selling not like others who can't be bothered to arrange a viewing half the time

John Paterson

Oct 16, 2017 Report

We were buying a property through this agent, and were told vender is moving in with his girlfriend so no onward chain. This proved to be untrue as he was buying an other property. Also did not mention CHANCEL REPAIR LIABILITY on this property this affects resale value of property and can result in on going charges. We were lucky to spot these problems when we got the paperwork through from the solicitors, but not before we had paid for searches, This has cost us 300 then had to pull out of the buying because these problems

Mandy Bardwell

Aug 21, 2016 Report

We would just like to say a massive thank you to Charles Haylett for your all your help and advice during the sale of our home. You handled every aspect for us and helped us through each step of the way; we really couldn't have chosen anyone better. Your service comes highly recommended. Thank you from the bottom of our hearts.
Trevor and Mandy Bardwell.