Business Details
26 Years
experience
Emergency
services
Trusted Letting Agents in Bristol
Kendall Harper has been a trusted name in Bristol's lettings market since 2000. Our independence allows us to provide unbiased, genuine advice tailored to individual needs. With deep local knowledge and over two decades of experience, we specialise in connecting landlords and tenants through transparent, common-sense solutions. Our team combines meticulous attention to detail with a comprehensive understanding of regional property dynamics.We pride ourselves on building long-term relationships through reliable service, prompt communication, and a commitment to achieving optimal outcomes for all parties. Our approach balances professional expertise with a personable touch, ensuring clients feel supported throughout their property journey.
Services
Tenant Find Service
Rent Collection Service
Full Management Service
Property Maintenance
Compliance Assistance
Details
- Year established: 2000
Highlights and features
- We offer 23 years of specialist lettings experience in Bristol's property market
- Our team provides transparent, common-sense property management solutions
- We combine meticulous compliance checks with responsive maintenance coordination
- Our local market knowledge ensures optimal rental pricing and tenant matching
- We maintain regular communication with landlords through detailed property inspections
What people say
Excellent service
Prompt payments
Thorough inspections
Responsive maintenance
Transparent communication
Services
Tenant Find Service
Our Tenant Find Service helps landlords market properties effectively and identify suitable tenants. We conduct professional viewings, perform comprehensive tenant referencing, and handle all legal compliance requirements. The service includes property appraisal, marketing materials, and negotiation support to secure optimal rental agreements.
Full Management Service
This comprehensive service covers all aspects of property management from marketing to maintenance. We handle tenant relations, rent collection, compliance checks, and routine inspections. Our team manages maintenance issues promptly and ensures legal requirements are maintained throughout the tenancy period.
Rent Collection Service
We provide structured rent collection and account management while landlords maintain day-to-day control. The service includes monthly statements, arrears chasing, and compliance certificate renewals. Payments are transferred directly to client accounts within three working days of receipt.
Property Maintenance
Our maintenance service coordinates prompt resolution of property issues while ensuring compliance with safety regulations. We manage contractor relationships, handle emergency repairs during working hours, and maintain detailed service records. Emergency out-of-hours support is available through our partner maintenance provider.
Compliance Assistance
We ensure properties meet all current legal requirements including gas safety, electrical checks, and energy efficiency standards. Our team manages EPC requirements, fire risk assessments, and deposit protection schemes. Regular updates keep landlords informed about changing legislation affecting their properties.
People
Paul
Founding Partner
Bristol-born with 23 years' local property experience, Paul co-founded Kendall Harper in 2000. His deep market knowledge and operational expertise drive our service standards. He maintains strong community connections that benefit our clients.
Mike
Founding Partner
With 30 years' Bristol agency experience, Mike brings extensive lettings expertise. A local resident for decades, he specialises in matching landlords with suitable tenants while maintaining compliance standards. His market insights benefit our clients.
Geoff
Lettings Manager
Leading our lettings team since 2005, Geoff has 18 years' independent agency experience. He specialises in tenant relations and property compliance. His team has grown significantly under his leadership while maintaining high service standards.
Sam
Lettings Assistant Manager
With eight years' experience, Sam manages daily lettings operations. She ensures smooth processes through strong organisational skills and client relationships. Her attention to detail maintains our service quality across all property transactions.
Kasia
Senior Property Manager
A senior manager since 2013, Kasia oversees property compliance and maintenance coordination. Her hospitality background enhances client relations. She manages complex property requirements while maintaining our high service standards through effective team leadership.
Questions
What lettings services do you offer for landlords?
We provide Tenant Find, Rent Collection, and Full Management services. Each option offers different levels of support from basic tenant sourcing to complete property management solutions.
How do you handle property maintenance issues?
We manage maintenance during working hours and partner with emergency services for out-of-hours issues. Our team coordinates repairs while ensuring compliance with safety regulations.
What compliance requirements do you handle?
We manage gas safety certificates, EPC requirements, deposit protection schemes, and fire risk assessments. Our team keeps landlords informed about changing legal requirements.
How often do you inspect properties?
We conduct routine inspections every four months for managed properties. Additional checks occur at tenancy start/end and when specific issues arise requiring immediate attention.
What fees do you charge for your services?
Our fees range from 8-12% of monthly rent depending on service level. We provide clear pricing details upfront with no hidden charges or unexpected costs.
Reviews (5)
Judith Anon Garner
Nov 09, 2021
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Positive:Professionalism,Responsiveness
Kendall Harper have just sold a flat for us, excellent service, professional and good communication. Would use again, definitely
Kendall Harper have just sold a flat for us, excellent service, professional and good communication. Would use again, definitely
Bev Dwyer
Oct 16, 2021
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As a landlord I am extremely pleased with the high level of professionalism Kendall Harper provide. I would recommend their services to anyone.
Alex Fenner
Sep 22, 2021
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A tricky sale that dragged a little was made all the more palatable by this great team of people. Starting with the competitive rates, spectacular photography for the advert and top of the line customer interaction, my property had an offer for 15K over asking price within a matter of weeks! Not to say about the reams of people queuing up to see my property!
Kendall Harper balances the professionalism of what is expected from an established brand versus the care and attention of an independent, local agency - which was exactly what was advertised at the start. Gemma and Ann kept me well informed
Kendall Harper balances the professionalism of what is expected from an established brand versus the care and attention of an independent, local agency - which was exactly what was advertised at the start. Gemma and Ann kept me well informed
Sam Downes
Aug 31, 2021
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Really poor form from the Lettings team. We'd registered on a cancellation list for viewing a property we were keen on, and days later when a place became available, we weren't given 30mins to return their call before they'd already given our slot to the next person. I appreciate the market is very busy at the moment, and you just want to get viewings booked and move on - but that shouldn't be at the cost of treating people fairly. Do better.
Sa Genetics
Jul 19, 2021
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Was living in a property rented through kendal harper and after I moved in heard negative things about kendall harper... But was pleasantly proved wrong with my preconceptions and they were reasonable and easy to work with.
