Business Details
17 Years
experience
Emergency
services
Your Trusted Property Partner in East London
Established in 2009, Oliver Franklin has become a trusted name in East London's property market. With over 14 years of experience, our team combines traditional values with modern technology to deliver tailored services across Tower Hamlets, Hackney, and Islington. Our managing director, Neil Franklin, has driven the company's growth through strategic acquisitions and successful property transactions worth billions. We specialise in residential and commercial property sales, lettings, and full management services, supported by a dedicated team of professionals. Our commitment to transparency is demonstrated through accreditations from The Property Ombudsman and Client Money Protect. Having navigated two economic recessions, we maintain a reputation for reliability, with 98% of landlords renewing contracts annually.Our services include comprehensive tenant referencing, 24/7 maintenance support, and legal compliance management. Client testimonials highlight our stress-free processes, with landlords praising our local market expertise and tenants appreciating our well-maintained properties. We operate from our Roman Road office, offering face-to-face consultations alongside digital convenience through major property portals. Our fee structure remains competitive and transparent, with no hidden charges across our letting, rent collection, and full management packages.
Services
Property Sales
Property Letting
Property Management
Tenant References
Rent Collection
Maintenance Services
Legal Compliance
Market Appraisals
Tenant Liaison
Inventory Reports
Details
- Year established: 2009
Highlights and features
- We have 14 years of local property market expertise since 2009
- Our team handles emergency maintenance 24/7 with approved contractors
- We guarantee transparent fee structures with no hidden charges
- Our tenant referencing process includes credit, employment, and bank checks
- We maintain 98% annual client retention through consistent service quality
Associations and certifications
- The Property Ombudsman
- Client Money Protect
What people say
Stress free process
No complaints
Local knowledge
Fully referenced tenants
Quality maintenance
Services
Property Sales
Our property sales service combines local market expertise with nationwide exposure through major portals. We offer accurate valuations, professional marketing, and efficient transaction management. Our team handles viewings, negotiations, and legal coordination to ensure smooth completions. With 14 years of experience, we achieve 95% of asking prices across East London's competitive market.
Property Letting
We provide comprehensive letting services including tenant sourcing, referencing, and lease agreements. Our process ensures quality tenants through rigorous credit, employment, and landlord checks. Properties receive professional marketing across Rightmove, Zoopla, and Prime Location. We maintain 98% tenant retention through proactive maintenance and responsive management.
Property Management
Our full management service covers rent collection, maintenance coordination, and legal compliance. We handle inventory reports, safety certifications, and tenant communication. Regular property inspections and financial reporting ensure landlord peace of mind. With dedicated teams for residential and commercial properties, we maintain 98% client retention annually.
Tenant References
We conduct thorough tenant referencing including credit history, employment verification, and previous landlord references. Our process includes bank checks with transparent fees and comprehensive credit assessments. This ensures quality tenants who meet financial and reliability criteria, reducing risks for property owners across East London's diverse rental market.
Maintenance Services
Our 24/7 maintenance service addresses urgent issues through approved contractors. We handle routine repairs, safety inspections, and emergency call-outs. The team coordinates gas safety checks, electrical certifications, and furnishing maintenance. This proactive approach minimises property downtime and maintains tenant satisfaction across managed portfolios.
People
Neil Franklin
Managing Director
With 14 years of property market experience since founding Oliver Franklin in 2009, Neil has built a leading East London agency. He oversees strategic acquisitions, portfolio management, and billion-pound property transactions while maintaining hands-on client relationships.
Questions
What areas do you cover?
We specialise in East London, covering Tower Hamlets, Hackney, and Islington with comprehensive property services.
What fees do you charge?
Our fees range from 6% for letting-only to 10% for full management services, with transparent pricing.
How do you handle maintenance issues?
We provide 24/7 emergency support through approved contractors and address routine issues promptly.
Are you accredited?
Yes, we're accredited by The Property Ombudsman (E02771) and Client Money Protect (CMP012362).
How long have you operated?
We've been serving East London since our establishment in 2009, with 14 years of local expertise.
