Business Details
Luxury 4-Star Hotel in Inverness with Spa & Riverside Views
Established in 1890, Inverness Palace Hotel & Spa has been a cornerstone of Highland hospitality for over 130 years. As part of Milton Hotels Limited, a family-run business since 1965, we combine generations of expertise with modern luxury. Our prime location on the River Ness opposite Inverness Castle offers breathtaking views and easy access to the Highlands' finest attractions. We pride ourselves on delivering personalized service, from elegantly refurbished rooms with river and castle vistas to our state-of-the-art Leisure Club & Spa featuring a 50ft pool and Technogym facilities.Our culinary offerings, including Eight on the River Restaurant and the River Brasserie, showcase local Scottish produce. With six electric car charging points and a commitment to sustainability, we cater to both leisure and business travellers seeking authentic Highland experiences.
Services
Luxury Accommodation
Spa & Wellness
Fine Dining
Event Hire
EV Charging
Highlights and features
- Over 130 years of heritage in Highland hospitality since 1890
- Family-run expertise with 50+ years in Scottish hotel industry
- Prime riverside location opposite Inverness Castle
- Newly renovated spa, pool, and Technogym wellness facilities
- Six electric car charging points for sustainable travel
Services
Luxury Accommodation
Our 4-star hotel offers elegantly refurbished rooms with river and castle views, including Victorian properties and a modern garden cottage. All accommodations feature contemporary comforts while preserving historic charm, with options ranging from standard rooms to luxury suites. Located just minutes from Inverness city centre and the new Inverness Castle Experience, our rooms provide the perfect base for exploring the Scottish Highlands.
Spa & Wellness
The award-winning Pretty Woman Spa and Leisure Club features a 50ft heated pool, sauna, steam room, and state-of-the-art Technogym facilities. Guests can enjoy luxury treatments, fitness classes, and the exclusive Technogym Visio system for personalized workouts. Open daily from 7am-9pm, this riverside wellness destination combines relaxation with cutting-edge technology for a truly rejuvenating experience.
Fine Dining
Eight on the River Restaurant offers contemporary Scottish cuisine with panoramic views of the River Ness and Inverness Castle. The River Brasserie & Bar serves Starbucks Coffee, cocktails, and local whiskies alongside seasonal menus featuring Scottish salmon, Scotch beef, and homemade desserts. Both venues emphasize locally sourced ingredients and provide options for special dietary requirements.
Event Hire
We provide versatile event spaces for meetings, conferences, and celebrations in Inverness. Our facilities include the Palace Suite with riverside views, perfect for business events or festive gatherings. The hotel also offers bespoke packages for weddings, private dinners, and corporate functions, supported by dedicated event managers and tailored catering services.
EV Charging
The hotel provides six 22kW electric vehicle charging points with pay-per-use pricing at 0.48/kWh. Located adjacent to our 22-space car park, these charging stations offer convenient access for guests and visitors. We partner with Project EV to ensure reliable charging solutions, with free on-street parking options available after 5pm for those requiring overnight charging.
People
Mark Scobbie
General Manager
With extensive experience in hospitality management, Mark oversees daily operations at Inverness Palace Hotel & Spa. He values the diversity of his role and takes pride in mentoring staff to enhance guest experiences through continuous professional development.
Samantha Mackenzie
Groups & Event Manager
Samantha has progressed through various hospitality roles to lead event management at the hotel. She specialises in creating memorable experiences for guests and corporate clients, leveraging her deep understanding of customer service and event coordination to deliver exceptional results.
Sarah Fenwick
Rooms Division Manager
Sarah brings decades of hospitality expertise to her role, managing room operations and guest services. Her commitment to excellence ensures consistent quality across accommodations while maintaining the personal touch that defines our Highland hospitality tradition.
Questions
What are the check-in and check-out times?
Check-in is from 3pm and check-out by 11am. Late check-out can be arranged for an additional £20, subject to availability.
Does the hotel have parking facilities?
We offer 22 free car park spaces, valet parking for £10 per stay, and six electric car charging points at £0.48/kWh.
Is there a restaurant on-site?
Eight on the River Restaurant serves dinner nightly with local Scottish cuisine, while the River Brasserie offers coffee, cocktails, and light meals throughout the day.
What spa facilities are available?
Our Pretty Woman Spa includes a 50ft pool, sauna, steam room, Technogym fitness suite, and luxury treatments. Open daily 7am-9pm.
Can I host events at the hotel?
We provide versatile event spaces for meetings, conferences, weddings, and private functions with dedicated event managers and customised catering options.
Is the hotel accessible for guests with disabilities?
We have accessible rooms and facilities, with level access throughout public areas. Please inform us of specific requirements when booking to ensure appropriate arrangements.
Reviews (4)
Littyboo Boo
Jan 05, 2022
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We stayed here 3 nights over the new year we were very impressed with the hotel and it,s hospitality we were made so welcome we intend to come back next year our room was spotless the food was great the service we got was excellent many thanks to the people who work there and make the stay a wonderful one .
Rim El Hamidi
Jan 05, 2022
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Location - amazing, very central. We walked to everything in city centre and the views of the river and Inverness castle are beautiful! There is also free hotel parking with 22 spaces, and on street parking between 5pm and 10 am.
Spa - the spa facilities are great. We stayed there two nights and used them on both nights. It included heated pool, jacuzzi, steamed room and sauna. Make sure to book in advance (we booked one day in advance to be safe). Each booking lasts 45 minutes.
Rooms - we had a double room with no view of the river. The room was spacious and very clean. One negative however
Spa - the spa facilities are great. We stayed there two nights and used them on both nights. It included heated pool, jacuzzi, steamed room and sauna. Make sure to book in advance (we booked one day in advance to be safe). Each booking lasts 45 minutes.
Rooms - we had a double room with no view of the river. The room was spacious and very clean. One negative however
Andrew James
Dec 29, 2021
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Had a lovely all-inclusive New Year's break at The Best Western Inverness Palace Hotel. Excellent food, friendly staff, lovely swimming pool and gym!
Sandra Rutherford
Dec 14, 2021
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Although an old hotel, the room was modern clean and given the fact that I stayed in December was lovely and warm. Food was OK and staff lovely. Only criticism is the en suite. It was a bath with a fixed head shower and given the age group of visitors including myself climing in a bath rather than a more accessible shower cubicle was not good. Apart from that I would recommend this hotel.
