Business Details
Emergency
services
Your Trusted Property Letting Experts in Portsmouth
Apex Estate Agency is an independent family-run letting agency and property management firm serving Portsmouth and surrounding areas. Established with a commitment to professional service, we specialise in residential lettings, HMO management, and comprehensive property management tailored to landlords' and tenants' needs. Our team combines in-depth local market knowledge with dedicated software solutions to streamline HMO operations, ensuring compliance with legal requirements and maximising rental returns.We assist landlords with pricing strategies, tenant acquisition, and maintenance coordination while providing tenants transparent information on costs, property availability, and emergency support. Our services include fully managed options, rent collection, tenant placement, and compliance guidance, supported by partnerships with trusted maintenance professionals. We prioritise clear communication, regulatory adherence, and efficient property management to deliver value-driven solutions for all stakeholders.
Services
Residential Lettings
HMO Management
Property Management
Fully Managed Service
Rent Collection
Tenant-Find Service
Emergency Maintenance
Compliance Assistance
Landlord Consultation
Holding Deposit Service
Highlights and features
- We offer specialised HMO management with dedicated software for tenant and maintenance tracking.
- Our team provides expert compliance guidance with local authority regulations and licensing.
- 24/7 emergency maintenance support ensures tenant satisfaction and property care.
- Transparent monthly financial statements give landlords clear cash-flow visibility.
- Experienced staff deliver tailored pricing strategies to maximise rental returns.
Associations and certifications
- Client Money Protection (CMP)
- LLAS Accreditation
Services
HMO Management
Our HMO management service specialises in multi-occupancy properties, ensuring compliance with health and safety regulations. We handle tenant coordination, maintenance requests, and licensing requirements while providing landlords with monthly financial statements. Our dedicated software streamlines marketing, viewings, and rent collection for efficient property oversight.
Residential Lettings
We assist landlords in renting single and multi-bedroom properties, offering pricing strategy advice and tenant screening services. Our market expertise helps avoid underpricing or overpricing pitfalls while ensuring legal compliance with deposit schemes and right-to-rent checks for secure tenancies.
Fully Managed Service
This comprehensive service covers tenant acquisition, rent collection, maintenance coordination, and regulatory compliance. Landlords receive regular updates and financial reports while we handle day-to-day property operations, ensuring hassle-free investment management with minimal owner involvement.
Emergency Maintenance
We provide out-of-hours emergency support for critical property issues, with a dedicated contact number for tenants. Our network of tradespeople prioritises rapid response times to resolve maintenance problems and maintain tenant satisfaction across managed properties.
Compliance Assistance
Our compliance service ensures properties meet all legal requirements, including HMO licensing, safety certificates, and deposit protection schemes. We guide landlords through legislative obligations to maintain lawful tenancies and avoid penalties during the entire rental period.
Questions
What is a HMO property?
A HMO (House of Multiple Occupation) accommodates three or more tenants from different households sharing facilities like kitchens and bathrooms.
Do you offer emergency maintenance support?
Yes, we provide out-of-hours emergency maintenance via 07885418223 for urgent property issues requiring immediate attention.
How do you help landlords maximise returns?
We provide market-based pricing advice, tenant screening, and efficient management to optimise rental income while minimising vacancies.
What services are available for tenants?
We offer property viewings, holding deposit assistance, and transparent information on rental costs, utility bills, and insurance requirements.
How do you ensure legal compliance?
We ensure properties meet HMO licensing requirements, safety regulations, and deposit protection schemes to maintain lawful tenancies.
Reviews (7)
Este Este
Jul 28, 2021
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Positive:Value
Apex Lettings offers very good value. I have rented for many years here and I am very happy customer.
Apex Lettings offers very good value. I have rented for many years here and I am very happy customer.
Tara Powell
Jul 24, 2021
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Positive:Professionalism,Quality,Responsiveness
A great management agency who clearly look after their tenants and property owners. The staff are lovely, professional and caring and will go above and beyond to help. Highly recommended.
A great management agency who clearly look after their tenants and property owners. The staff are lovely, professional and caring and will go above and beyond to help. Highly recommended.
Damian Martin
Jul 21, 2021
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Amy has been brilliant with managing the letting of my father's house.I first met her in 2019 and it was very difficult to accept that I had to rent my family home to cover my dad's residential care fees. She was warm and compassionate of my situation.
Im now on my second tenant and she has been brilliant with handling repairs and redecoration quotes to make it a better property.She lined up a number of tenants and gave me great feedback to find the right one
If you go with Apex - ask for Amy!!
Im now on my second tenant and she has been brilliant with handling repairs and redecoration quotes to make it a better property.She lined up a number of tenants and gave me great feedback to find the right one
If you go with Apex - ask for Amy!!
Jay Durai
Jul 20, 2021
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Have been working with Apex for a while now and have nothing but great things to say about the team and service. Keep pushing with the fantastic work you all do!
Gareth John
Nov 03, 2020
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Positive:Professionalism
Been renting with Apex a few years now. Very professional outfit. Dealt with any minor problems quickly and efficiently. Highly recommended.
Been renting with Apex a few years now. Very professional outfit. Dealt with any minor problems quickly and efficiently. Highly recommended.
A. Adam
Oct 03, 2020
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Critical:Professionalism
Not reccomend this to anyone. They dont follow government rules about people on benefits.
Not reccomend this to anyone. They dont follow government rules about people on benefits.
Jack C.
Aug 22, 2020
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Worst service I have ever come across. Submitted the holding deposit forms with everything filled out a day before being told that due to them being a bit slow and getting everything organised someone else has now taken the property. Not to mention the fact I asked the same question about the contact three times in three different emails which was ignored every time it was sent. Avoid at all costs.
