Business Details
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Your Trusted Print & IT Partner in Boston
East Coast Business Solutions has been delivering reliable print and IT solutions across Lincolnshire and the East Coast for over 25 years. As appointed dealers for industry-leading brands like Develop, Lexmark, and Fujitsu, we combine technical expertise with a customer-first approach to provide tailored services for businesses of all sizes. Our team of manufacturer-trained engineers offers managed print services, copier repairs, and IT support, prioritising flexibility and cost-effectiveness. We are committed to environmental responsibility, implementing paperless processes and partnering with sustainable suppliers. With a 99.2% fix rate and rapid response times, we ensure minimal disruption to your operations.Our long-standing client relationships, some spanning over two decades, reflect our dedication to transparency and exceptional service. We pride ourselves on simplifying complex technologies through intuitive solutions, backed by ISO 27001-certified security measures. Whether upgrading outdated equipment or managing day-to-day IT needs, our specialists provide straightforward advice and ongoing support. This combination of technical proficiency, ethical practices, and local market knowledge positions us as a trusted partner for businesses seeking dependable print and IT infrastructure solutions.
Services
Managed Print Services
Copier Servicing
Printer Repairs
IT Solutions
Document Management
Cloud Solutions
Cyber Security
Hardware Sales
Maintenance Contracts
Remote Support
Highlights and features
- We have over 25 years of experience in print and IT services
- Our team provides personalized solutions tailored to your needs
- We are ISO 27001 certified for information security
- We offer 24/7 technical support for urgent issues
- We implement paperless processes to support environmental sustainability
Associations and certifications
- ISO 27001
What people say
Second to none support
Excellent service
Reliable and fit for purpose
Competitive prices
Professional and courteous
Services
Managed Print Services
Our managed print solutions optimise office efficiency through cost-effective, scalable print infrastructure. We handle equipment maintenance, consumables replenishment, and workflow optimisation for businesses across Lincolnshire. With automated monitoring and preventative servicing, we reduce downtime while maintaining high print quality. Our clients benefit from predictable costs and improved productivity through streamlined document workflows.
Copier Repairs
We provide rapid copier and printer repairs with a 99.2% first-time fix rate. Our manufacturer-trained engineers offer same-day service across Boston and surrounding areas, using genuine parts for reliable repairs. With four-hour response times and remote diagnostics capabilities, we minimise business disruption while ensuring optimal equipment performance through regular maintenance contracts.
IT Solutions
Our IT services cover infrastructure management, cloud solutions, and cybersecurity for businesses of all sizes. We provide hardware procurement, network management, and data protection services tailored to client requirements. With experienced engineers and 24/7 support options, we ensure secure, efficient IT operations while implementing ISO 27001-compliant security measures to protect sensitive business data.
Document Management
Our Zeendoc document management system digitises and organises business records with secure cloud access. The software automates document workflows, enabling efficient retrieval and processing across departments. With GDPR compliance features and 256-bit encryption, we help businesses transition to paperless operations while maintaining complete data security and audit trail capabilities.
Cyber Security
We offer comprehensive cybersecurity solutions to protect businesses from digital threats. Our services include network vulnerability assessments, firewall configuration, and staff training on security best practices. With ISO 27001-certified protocols and continuous monitoring, we implement layered security measures tailored to each organisation's specific risks and compliance requirements.
Questions
What areas do you cover for print services?
We serve Boston, Lincolnshire, and surrounding areas including Skegness, Stamford, Peterborough, and Lincoln with same-day response options.
Can you help if I'm stuck in a print contract?
Yes, we specialise in helping businesses transition from expensive contracts to more cost-effective print solutions tailored to their specific needs.
What response time can I expect for repairs?
We guarantee a four-hour response time for emergency repairs, with engineers typically arriving within three hours for most locations.
Do you offer document management solutions?
Yes, our Zeendoc system provides secure digital document management with automated workflows and GDPR-compliant security features.
Are your engineers qualified to service all equipment?
Our technicians receive manufacturer-specific training and can service all major brands including Canon, Xerox, HP, and Konica Minolta.
How do you help businesses reduce print costs?
Through managed print services, we optimise equipment usage, implement energy-efficient devices, and provide transparent pricing with no hidden fees.
