Business Details
21 Years
experience
Emergency
services
Trusted Estate Agents in Stanmore & Belsize Park
Stones Residential is an independent estate agency with branches in Stanmore and Belsize Park, dedicated to delivering exceptional property services with integrity and trust. Our philosophy centres on continuous improvement, driven by a leadership team that regularly reviews procedures, systems, and marketing strategies to ensure we remain at the forefront of the industry. With over 20 years of combined experience and a team of more than 20 professionals, we offer a comprehensive range of services including property sales, lettings, valuations, and property management. Our marketing expertise leverages professional photography, floor plans, and premium listings on leading portals like Rightmove and Zoopla, alongside national and local advertising. We prioritise 100% customer satisfaction, combining local knowledge with a family-run ethos to provide a personalised, knowledgeable, and effective service.Our commitment to transparency and client-centric solutions has earned us recognition as the top letting agent in Stanmore by Rightmove and Zoopla. We maintain robust tenant screening, deposit protection, and a 24-hour emergency line, ensuring landlords and tenants receive reliable, timely support. Our in-house property magazine, distributed to 10,000 homes, and advanced e-marketing systems further enhance property exposure and client engagement. We adhere to strict professional standards through memberships in ARLA and NALS, guaranteeing compliance with industry best practices. Whether buying, selling, renting, or managing property investments, we strive to make every transaction seamless and stress-free for our clients.
Services
Property Sales
Property Lettings
Property Management
Market Appraisals
Valuations
Tenant Screening
Deposit Protection
Rent Guarantee
Legal Hotline
Emergency Maintenance
Details
- Year established: 2005
Highlights and features
- We offer a 24-hour emergency line for urgent property issues.
- Our in-house magazine reaches 10,000 local homes for maximum exposure.
- Premium listings on Rightmove, Zoopla, and PrimeLocation ensure broad visibility.
- Over 20 experienced professionals with deep local market knowledge support clients.
- Robust tenant screening and deposit protection guarantee landlord investment security.
Associations and certifications
- ARLA
- NALS
What people say
Made the whole process easy
Thoroughly recommend
Fantastic staff
Stress-free process
Impressed with feedback
Services
Property Sales
Our property sales service combines expert local knowledge with innovative marketing strategies to ensure swift, profitable transactions. We provide professional photography, floor plans, and premium listings on major portals like Rightmove and Zoopla. With over 20 years of experience, our team offers tailored advice on pricing, presentation, and timing to maximise returns for vendors.
Property Lettings
As top-rated letting agents in Stanmore, we connect landlords with qualified tenants through rigorous screening and targeted marketing. Our services include deposit protection, rent guarantee options, and legal compliance support. We maintain a dynamic applicant database and utilise advanced e-marketing to ensure continuous property demand and tenant satisfaction.
Property Management
Our comprehensive property management service safeguards landlord investments with regular inspections, maintenance coordination, and 24-hour emergency support. We handle tenant communications, rent collection, and legal compliance while providing detailed portfolio analysis. Our in-house team ensures properties remain well-maintained and profitable throughout tenancy cycles.
Market Appraisals
We offer accurate market appraisals based on real-time local price trends and extensive transaction data. Our valuations consider property condition, location, and market dynamics to determine optimal pricing strategies. This service helps clients make informed decisions about buying, selling, or renting properties in competitive London markets.
Tenant Screening
Our thorough tenant screening process includes income verification, credit checks, and reference validation to ensure reliable tenancies. We confirm employment details and assess affordability against 30x monthly rent requirements. This rigorous approach minimises risks for landlords while maintaining compliance with the Tenant Fee Ban Act 2019.
Questions
What property services do you offer?
We provide property sales, lettings, valuations, property management, and tenant screening services across Stanmore, Belsize Park, and surrounding areas.
How do you market properties?
Properties are marketed through professional photography, floor plans, premium listings on Rightmove and Zoopla, local/national advertising, and our in-house magazine distributed to 10,000 homes.
Are there fees for tenants?
Tenants pay rent, deposits (up to 5-6 weeks), and permitted payments like late rent interest. We comply with the Tenant Fee Ban Act 2019, ensuring transparent, legal charges.
Do you offer emergency maintenance?
Yes, we provide a 24-hour emergency line for urgent property issues, ensuring landlords and tenants receive immediate assistance outside regular business hours.
How can I get a property valuation?
Request a free valuation through our website or contact our Stanmore/Belsize Park offices directly for an expert assessment of your property's market value.
Reviews (5)
Elliot Stanley
Oct 26, 2021
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I used Stones recently to sell my flat at the Stanmore Place development.
Stones were super friendly, professional and helpful throughout. Particular shout-outs to Jodie, Richard and Ben! From the initial valuation (which was very reasonable and realistic) to finding a buyer (which they managed in ultra fast record time) to fantastic after care between offer-to-exchange-to-completion, I couldn't find a fault.
Stones were super friendly, professional and helpful throughout. Particular shout-outs to Jodie, Richard and Ben! From the initial valuation (which was very reasonable and realistic) to finding a buyer (which they managed in ultra fast record time) to fantastic after care between offer-to-exchange-to-completion, I couldn't find a fault.
Leah Robinson
Oct 15, 2021
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I could not speak more highly of my experience with Stones. All the staff were incredibly friendly and helpful from the very beginning and supported me throughout. I am so grateful for everyones hard work and excellent communication at every stage. A special thank you to Ben who went above and beyond to see me through the process. I would recommend Stones to anyone and everyone looking for an estate agent!
Soheil Sepehri
Sep 02, 2021
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Positive:Professionalism,Responsiveness
Lucy Allen was very helpful and hardworking. Any time we needed help in renting process she was approachable, responsive and so caring. Her good organising and following up the process step by step and on time made this process much easier than our expectations. Thank you, Lucy and Stones Residential(Stanmore) for all your help.
Lucy Allen was very helpful and hardworking. Any time we needed help in renting process she was approachable, responsive and so caring. Her good organising and following up the process step by step and on time made this process much easier than our expectations. Thank you, Lucy and Stones Residential(Stanmore) for all your help.
Rachelle Blum
Aug 30, 2021
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Suzie and the team, from Stones Residential in Stanmore, have been without doubt beyond exceptional in helping us find and secure our dream flat to downsize too. Suzie rang me very shortly after I subscribed to their mailing list and showed me a property right away which turned out to be the one. The entire process was speedy and stress free and Suzie always responded to our queries and requests for viewings extremely quickly and absolutely nothing was too much trouble and she was very approachable and gave us time to look around the property without feeling rushed. Along the way she has helped
Sheetal Dattani
Aug 19, 2021
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If I could give a review rating with 100 stars then I would! Suzie Andrews and Ben Crane in the Stanmore branch were absolutely amazing. From the first moment, they were professional, understanding and committed. They helped us secure the property we wanted in a very tough market. They understood our needs and helped us along the way.
Sarah Morgan was fantastic as progressing the sale. She is experienced, knowledgeable and extremely approachable. Sarah helped us overcome a couple of hurdles with professionalism, empathy and success! I would highly recommend Stones to anyone buying or selling
Sarah Morgan was fantastic as progressing the sale. She is experienced, knowledgeable and extremely approachable. Sarah helped us overcome a couple of hurdles with professionalism, empathy and success! I would highly recommend Stones to anyone buying or selling
