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Business Details
16 Years
experience
Your Trusted Heat Pump Distributor in the UK
Since 2010, Freedom Heat Pumps has established itself as the UK's leading independent distributor of air source and ground source heat pump equipment. Our unwavering commitment to combining a comprehensive product range with unparalleled technical support has enabled us to serve hundreds of installers, merchants, and developers across the renewable heating sector. With over a decade of industry experience, we provide tailored solutions for businesses of all sizes, from sole traders to large-scale operations. Our rapid response times for heat loss calculations and equipment selections ensure projects progress efficiently while maintaining technical accuracy.

We prioritise long-term partnerships through consistent delivery of high-quality products and expert guidance, supported by a dedicated team renowned for their technical expertise and industry knowledge. Our integration within the DCC Energy group strengthens our capability to supply reliable, cutting-edge renewable heating solutions to meet evolving market demands.
Services
Heat Pumps Heat Loss Calculations Technical Support Next Day Delivery Account Management
Details
  • Year established: 2010
Highlights and features
  • We offer over 14 years of specialist heat pump distribution experience.
  • Our technical support team provides equipment selections within 24-48 hours.
  • We guarantee next-day delivery for urgent project requirements.
  • Our team delivers unrivalled training and installation guidance for success.
  • We operate as the UK's only dedicated independent heat pump-only distributor.
Services
Heat Pumps
We supply high-efficiency air source and ground source heat pumps for residential and commercial properties. Our range includes leading brands like Midea, designed to meet diverse heating requirements while complying with UK renewable energy standards. Each system integrates seamlessly with existing infrastructure for optimal performance.
Heat Loss Calculations
Our technical team provides rapid heat loss calculations within 24-48 hours to determine appropriate system sizing. This ensures energy efficiency and compliance with building regulations, forming the foundation for successful heat pump installations tailored to specific property requirements.
Technical Support
We offer expert technical assistance throughout the installation process, including equipment selection and troubleshooting. Our support extends to training programs for installers, ensuring proper system setup and compliance with industry best practices for long-term reliability.
Next Day Delivery
Critical components and complete heat pump systems are available for next-day delivery across the UK. This service supports time-sensitive projects while maintaining stock availability for both standard and specialist equipment through our dedicated distribution hub.
Account Management
Dedicated account management provides tailored solutions for installers, merchants, and developers. We offer competitive pricing structures, bulk order handling, and personalised support to streamline procurement processes for businesses of all sizes within the renewable energy sector.
People
Graham McCracken
Managing Director
Graham McCracken brings extensive renewable energy expertise to Freedom Heat Pumps as Managing Director. With a focus on strategic growth and technical innovation, he leads our commitment to advancing heat pump adoption across the UK's evolving heating market.
Questions
What types of heat pumps do you supply?
We specialise in air source and ground source heat pumps from leading manufacturers like Midea, suitable for residential and commercial properties across the UK.
Do you provide technical support for installations?
Yes, our expert team offers comprehensive technical assistance including system design, equipment selection, and on-site support to ensure successful installations.
Is next-day delivery available for heat pump components?
We guarantee next-day delivery for most standard heat pump systems and critical components through our dedicated UK distribution network.
How can installers access your trade services?
Trade professionals can apply for account access through our website or contact our sales team directly for tailored pricing and dedicated support.
Are you part of any larger energy groups?
We operate as a subsidiary of Certas Energy UK Limited within the DCC plc group, enhancing our capability to deliver reliable renewable heating solutions.