Business Details
Emergency
services
24/7 Emergency Drainage Services in Birmingham
Established as Birmingham's leading drainage specialists, we combine over 35 years of industry experience with cutting-edge technology to deliver rapid, reliable solutions for domestic and commercial drainage issues. Our team of certified engineers operates 24/7, utilising CCTV surveys and advanced jetting equipment to diagnose and resolve blockages efficiently. As members of Checkatrade and a Severn Trent Watermark Approved Contractor, we maintain the highest standards of service quality and customer satisfaction.Our fixed-price guarantee ensures complete transparency, with no hidden fees or unexpected charges. We serve Birmingham and surrounding areas including Coventry, Dudley, and Leicester, offering emergency response within one hour. Our commitment to innovation and customer-centric service has earned us thousands of positive reviews from satisfied residential and business clients across the West Midlands.
Services
Emergency Drain Unblocking
CCTV Drain Surveys
Drain Jetting
Pipe Relining
Drain Repairs
Sewer Inspections
Gully Drain Clearance
Blocked Toilet Service
Drain Maintenance
Septic Tank Services
Highlights and features
- Available 24/7 with engineers on-site within 1 hour of call-out
- Fixed pricing guarantee with no hidden or weekend charges
- Uses CCTV technology for accurate diagnosis and efficient repairs
- Certified engineers with over 35 years combined industry experience
- Covering Birmingham and surrounding areas including Coventry and Leicester
Associations and certifications
- Checkatrade
- Severn Trent Watermark
What people say
Rapid response within 1 hour
Fixed pricing guaranteed
Professional engineers
Effective long-term solutions
Excellent customer service
Services
Emergency Drain Unblocking
Our 24/7 emergency service resolves blocked drains within 1 hour using high-pressure jetting and CCTV diagnostics. Available for domestic and commercial properties across Birmingham and the West Midlands, we guarantee fixed pricing with no hidden fees. Engineers carry all necessary equipment to handle complete drain collapses and complex blockages.
CCTV Drain Surveys
Advanced CCTV camera systems identify blockages, cracks, and root intrusions in drains up to 525mm diameter. Our WRC-standard reports include detailed recommendations for repairs or maintenance. Ideal for property purchases, insurance claims, and preventative maintenance planning across residential and commercial properties.
Drain Jetting
Using 150-bar water jets, we clear fatbergs, tree roots, and debris from drains without excavation. This non-invasive method restores flow in both domestic and industrial drainage systems. Recommended as part of our preventative maintenance program to avoid costly emergencies.
Pipe Relining
Cured-in-place pipe (CIPP) relining repairs damaged drains without excavation. Our engineers install durable liners that create a jointless replacement pipe within existing infrastructure. This minimally disruptive solution suits commercial properties and historic buildings requiring structural drain repairs.
Drain Maintenance
Scheduled cleaning and inspections prevent blockages in commercial and residential properties. Our maintenance contracts include priority emergency response and discounted repair rates. Regular jetting and CCTV checks protect against costly drainage failures in hotels, restaurants, and industrial sites.
People
Michael Burrows
Technical Manager
With over 20 years in drainage engineering, Michael oversees technical operations and quality control. He specialises in complex pipe relining projects and maintains our compliance with OS19X and OS21X standards.
Ross Burrows
Engineer
Certified drainage specialist with 15 years' experience handling emergency call-outs. Recognised for exceptional customer service and technical expertise in high-pressure drain jetting operations.
Mark Payne
Repair Engineer
Expert in structural drain repairs and excavation work. Holds multiple certifications in underground utility safety and has completed over 1,000 commercial drainage projects since 2010.
Chloe Hart
Surveyor
Specialises in CCTV drain inspections and WRC-standard reporting. Trained in both domestic and industrial drainage systems, providing accurate diagnostics for preventative maintenance programs.
Paul Brooks
Engineer
Experienced in all aspects of drain clearance, from routine maintenance to emergency unblocking. Holds current accreditations in confined space working and operates our mainline sewer inspection equipment.
Questions
Do you offer 24/7 emergency drainage services?
Yes, our 24/7 emergency service operates 365 days a year with engineers available within 1 hour of your call in Birmingham and surrounding areas.
What areas do you cover?
We serve Birmingham and surrounding areas including Coventry, Dudley, Wolverhampton, Walsall, and Leicester across the West Midlands region.
Are your prices fixed or hourly charged?
Domestic unblocking has a fixed price of £96. Commercial services are charged at £108 per hour with no hidden fees or weekend surcharges.
What technology do you use for drain inspections?
We use state-of-the-art CCTV crawler systems for drain surveys, capable of inspecting pipes from 100mm to 525mm diameter with WRC-standard reporting.
Do you provide preventative maintenance options?
Yes, our maintenance contracts include regular jetting, CCTV inspections, and priority emergency response to prevent costly drainage emergencies.
Are your engineers certified?
All engineers hold relevant accreditations including OS19X for piped drains and OS21X for bricked sewers, with regular safety and technical training updates.
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Reviews (4)
Jacqueline Gavin
Dec 29, 2021
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We 100% recommend this company!! They have basically saved our Xmas!! After being let down by other companies, Michael & Jason went above & beyond to help us with a very difficult problem. They are a dedicated, reliable & trustworthy team, myself & my tennant cannot Thank them enough!
Chester Dog
Dec 17, 2021
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A thoroughly proffesional company that kept us updated at ever point of the process. I would highly reccomend them.
Carmen Thomas
Dec 08, 2021
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Blocked kitchen sink on Christmas Eve...who you gonna call... MZR...excellent service , lovely young man Jason who came out and sorted problem promptly....polite and courteous and even cleaned my plunger . Mike and your amazing team...thank you. Have a great Christmas!
Alex Fishwick
Oct 20, 2021
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Contacted MZR with regard to a problem toilet. Very helpful when answering the phone, and arranged a convenient time to visit. Technician contacted us 20 mins before arrival and turned up on time. Sorted the problem very quickly and efficiently. Bill was very reasonable and less than it could have been. Nice people - good to deal with. Wouldn't hesitate to use them again.
