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Business Details
40 Years
experience
Senior Living Services in Bournemouth
Established in 1986, we are a family-run care home in Bournemouth dedicated to providing compassionate residential care for older adults. Our 22-bedroom facility offers 24-hour support from experienced staff, fostering independence and companionship in a homely environment. We prioritise individualised care, with en-suite facilities in 19 rooms and access to award-winning landscaped gardens. Our team collaborates with local GPs and community nurses to ensure residents receive tailored healthcare support. Modern amenities include a conservatory, communal lounges, and a separate dining room serving freshly prepared meals.

We maintain strong partnerships with Bournemouth, Poole, and Dorset councils while holding CQC registration for quality assurance. Our staff pursue continuous professional development through health and social care diplomas. The homes history as a vicarage informs our commitment to creating a warm, welcoming atmosphere where residents thrive. We offer respite stays and day care services alongside permanent residency options. Regular activities and accessible outdoor spaces enhance residents quality of life, reflecting our philosophy of active, dignified retirement.
Services
Residential Care Respite Stays Day Care Palliative Care On-site Facilities
Details
  • Year established: 1986
Highlights and features
  • We offer 38 years of family-run expertise in senior care
  • Our 24-hour trained staff provide continuous, personalised support
  • Award-winning accessible gardens enhance residents' wellbeing
  • CQC-registered facility ensuring regulatory excellence
  • Collaboration with local healthcare professionals for comprehensive care
Associations and certifications
  • Care Quality Commission
What people say
Caring staff Happy residents Spotlessly clean Wonderful gardens Family atmosphere
Services
Residential Care
Our residential care provides long-term support for older adults requiring daily assistance. With 22 bedrooms and 24-hour staffing, we offer personalised care plans focusing on independence and dignity. Residents enjoy freshly prepared meals, social activities, and access to award-winning gardens.
Respite Stays
Flexible respite care offers temporary support for individuals needing post-hospital recovery or caregiver relief. Our facilities accommodate short-term residents with the same quality care as permanent residents, including access to all amenities and professional staff support.
Day Care
Daily care sessions from 11am-4pm provide social engagement and professional support for older adults. Includes meals, activities, and access to gardens, ideal for maintaining independence while receiving structured care in a safe environment.
Palliative Care
Specialised palliative care focuses on comfort and dignity for residents with terminal illnesses. Our trained staff work with healthcare professionals to manage symptoms and provide emotional support while maintaining residents' quality of life.
On-site Facilities
Modern facilities include a conservatory, accessible gardens with summer house, communal lounges with large-screen TVs, and a separate dining room. Additional services like hairdressing and chiropody are available on-site, enhancing residents' convenience and wellbeing.
People
John Glazer
Non Executive Director
Owner since 1986 with extensive care home management experience across southern England. Provides strategic oversight while maintaining family business values and long-term vision for quality senior care.
Holly Glazer
Managing Director
Led operations since 2008 with NVQ 3 & 4 qualifications in health and social care. Focuses on business strategy while ensuring high care standards through regular staff support and quality assurance processes.
George Smee
Manager
Experienced manager with specialist training in health and social care. Oversees daily operations and staff development, ensuring residents receive compassionate, professional support aligned with regulatory standards.
Sarah Pillinger
Deputy Manager
Level 3 qualified deputy manager with comprehensive knowledge of care practices. Provides operational support and staff training while maintaining hands-on involvement in resident care and family communication.
River
Therapy Dog
Registered therapy dog enhancing residents' wellbeing through companionship. Provides emotional support and joyful interactions, contributing to the home's warm, family-oriented atmosphere through daily visits.
Questions
What types of care do you provide?
We offer residential care, respite stays, day care, and palliative care for older adults in a homely environment with 24-hour support.
Are meals included in the care fees?
Yes, all meals are freshly prepared on-site with daily choices catering to dietary requirements. Residents can request preferred dishes at mealtimes.
Can residents keep their own GP?
Residents maintain their existing GP relationships. We coordinate with local healthcare providers to ensure seamless medical care and medication management.
What activities are available?
Daily social activities, garden access, regular outings during warmer months, and entertainment options including large-screen TV and communal events.
Is there parking for visitors?
Yes, we provide on-site parking for family and friends visiting residents at any time.
How are care plans developed?
Individual care plans are created with residents and families, focusing on personal preferences, medical needs, and lifestyle choices to ensure tailored support.
Videos
Reviews (5)
Deanna Barnes
Jun 06, 2021 Report
Excellent care home beautiful garden setting ,staff are very welcoming & dedicated to ensuring residents recieve high quality care at all times .
Sue L.
Jun 02, 2021 Report
Richmondwood is one of the best homes in Bournemouth, a home is not about best furniture, mod cons etc (although the furniture is just fine). It's about the care and well being of the residents. I'm pleased to say Richmondwood ticks both these boxes. A very good friend of the famiiy spent her last years here, she was very well looked after and extremely happy. Couldn't ask for anything more.
John Viola
May 26, 2021 Report
Excellent care home. Modern style, clean and well kept with happy, friendly, caring and professional staff. Honestly one of if not the best care home ive visited.
Jaqui Bell
May 18, 2021 Report
Richmondwood is a real home from home that cares for the residents as their family. After my father couldn't cope living on his own any more, we chose this small care home for him, and he loves living there. The friendly staff are professional in their work, dedicated, and have endless patience. The food is all freshly made, and on birthdays there is always a special cake made for them! Highly recommended.
Luis Rela
Dec 10, 2016 Report
Very cozy home-like rest home in Bournemouth. Very caring staff and management team. Highly recommended!