Business Details
Your Trusted Workplace Technology Partner
We are a trusted workplace technology partner with a 100-year heritage of innovation. Our collaborative approach combines global expertise with local support to deliver tailored solutions for business continuity, security compliance, and digital transformation. With in-house capabilities across managed IT services, document management, and advanced security, we empower organisations to embrace remote working, cloud technologies, and sustainable practices.As part of the Xerox family, we leverage cutting-edge technology and proactive support to help clients optimise workflows, reduce costs, and future-proof their operations. Our commitment to service excellence and strategic partnerships ensures long-term value for businesses across sectors.
Services
Managed IT Services
Digital Transformation
Document Management
Cloud Working
Business Continuity
Advanced Security
Managed Print Services
Workflow Automation
IT Procurement
Voice Collaboration
Highlights and features
- We offer 100 years of combined experience through Xerox's global innovation network
- Our team provides local support with nationwide service capabilities
- We deliver comprehensive solutions spanning IT services, document management, and digital transformation
- We implement proven workflow automation tools for measurable efficiency improvements
- Our collaborative approach ensures tailored solutions aligned with client business goals
Services
Managed IT Services
Our managed IT services provide comprehensive technology support including infrastructure management, network security, and cloud integration. We deliver proactive monitoring, system maintenance, and strategic upgrades to ensure business continuity. Our solutions combine Xerox's global expertise with local support to optimise IT operations across modern workplaces.
Digital Transformation
We enable digital transformation through workflow automation, document management, and hybrid mail systems. Our solutions digitise paper-based processes, improve cash flow through digital accounts payable, and enhance collaboration with cloud working tools. Sector-specific implementations address healthcare, education, and public sector requirements.
Managed Print Services
Our managed print services optimise document workflows through equipment analysis, process digitisation, and cost-reduction strategies. We implement Xerox's production printers, multifunction devices, and sustainability-focused solutions to reduce environmental impact while improving operational efficiency across organisations.
Business Continuity
We develop business continuity solutions that ensure operational resilience during disruptions. Our approach combines secure cloud infrastructure, data backup systems, and compliance frameworks to maintain critical business functions. Services include risk assessment, recovery planning, and security protocol implementation aligned with industry regulations.
Workflow Automation
Our workflow automation services eliminate manual processes through digital sign-in systems, document management platforms, and intelligent networking solutions. We implement Xerox's automation tools to reduce processing times, improve accuracy, and enable seamless integration between business systems and cloud applications.
Questions
What IT services does Concept Group offer?
We provide managed IT services including modern workplace solutions, intelligent networking, dynamic infrastructure, and advanced security tailored to business needs.
Do you provide digital transformation solutions?
Yes, our digital transformation services include workflow automation, document management, hybrid mail systems, and cloud working solutions to modernise business operations.
Are you part of a larger organisation?
We operate as Xerox Business Solutions, leveraging Xerox's 100-year innovation legacy while maintaining local service delivery capabilities.
What support options are available?
We offer print support portals, IT request systems, voice support, and document management assistance through dedicated support teams.
Do you offer sustainability-focused services?
Yes, our sustainability solutions include energy-efficient technology implementation, paper reduction strategies, and remanufactured device programs to support environmental goals.
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