Business Details
Expert HP DesignJet Printer Services in Melksham
Springstar specialises in the service, repair, sales, and rental of HP DesignJet large format printers and plotters. With over 40 years of combined experience, our team of engineers has repaired thousands of HP DesignJet units, from legacy models to the latest systems. We maintain a comprehensive stock of genuine parts, ensuring rapid repairs and preventative maintenance with a 12-month warranty. Our nationwide service includes on-site and remote support, compatibility with modern Windows and Mac operating systems, and cost-effective solutions tailored to architects, engineers, print shops, and creative professionals. As an independent provider, we offer competitive pricing and flexibility that often surpasses HP's authorised partners.Our All You Can Eat (AYCE) contracts provide fixed-cost printing with unlimited ink, paper, and service, starting after a 6-month commitment. Customer testimonials highlight our reliability, technical expertise, and commitment to resolving complex issues, such as reconfiguring machines without formatter cards or rebuilding tube systems. We prioritise transparency, with fixed pricing disclosed upfront and no hidden fees. Our multi-site contracts simplify administration for organisations across the UK, combining centralised billing with priority support. Founded by Peter Martins and David Elliot, our approach combines technical mastery with ethical service, ensuring long-term client partnerships.
Services
Printer Repair
Parts Supply
Preventative Maintenance
Printer Rentals
AYCE Contracts
Highlights and features
- We specialise exclusively in HP DesignJet large format printers for targeted expertise.
- Our engineers have over 40 years of combined experience repairing thousands of units.
- We maintain one of the UK's most comprehensive stocks of genuine HP DesignJet parts.
- We guarantee compatibility with Windows 10/11 and modern macOS operating systems.
- Our independent status allows us to outperform HP's authorised service partners.
What people say
12-month warranty
Competitive pricing
Nationwide coverage
Quick repairs
Transparent costs
Services
HP DesignJet Repair
Our engineers specialise in fixing HP DesignJet large format printers using genuine parts. We address technical faults, mechanical failures, and software compatibility issues. With rapid diagnostics and transparent pricing, repairs include a 12-month warranty for long-term reliability.
All You Can Eat Contracts
These all-inclusive packages cover printers, ink, paper, and maintenance for a fixed monthly fee. Ideal for businesses requiring predictable costs, contracts include priority support and flexible terms starting at 6 months.
Preventative Maintenance
Scheduled servicing extends printer lifespan through component checks, cleaning, and part replacements. Our proactive approach reduces downtime by identifying potential issues before they cause operational disruptions for technical and creative workflows.
Printer Rentals
We offer new and refurbished HP DesignJet rentals with full support included. Options range from short-term projects to long-term deployments, featuring delivery, installation, and training for seamless integration into existing workflows.
Parts Supply
We stock HP DesignJet components including printheads, carriages, and cutters. Our inventory ensures quick replacements for critical systems, minimising downtime while maintaining optimal printer performance across technical and creative applications.
People
Peter Martins
Co-Founder
With over 20 years supporting HP DesignJet printers, Peter specialises in resolving complex technical issues. He pioneered the company's approach to reconfiguring machines without formatter cards, delivering cost-effective solutions for clients.
David Elliot
Co-Founder
David oversees operations and technical training. His expertise in tube system rebuilds and preventative maintenance ensures clients receive reliable, long-term printing solutions tailored to architectural, engineering, and creative industries.
Questions
What services does Springstar offer for HP DesignJet printers?
We provide repairs, preventative maintenance, parts supply, rentals, and All You Can Eat (AYCE) contracts with unlimited printing.
How does the AYCE contract work?
For a fixed monthly fee, we supply printers, ink, paper, and full support with no minimum term after 6 months.
Can you repair older HP DesignJet models?
Yes, we service legacy systems including formatter card reconfiguration and tube system rebuilds.
Do you offer nationwide support?
Our engineers provide responsive on-site and remote support across the UK for single and multi-site contracts.
What payment options are available?
We offer fixed-price repairs, all-inclusive service packages, and flexible rental agreements with transparent billing.
