Business Details
25 Years
experience
Your Trusted Partner for Bespoke Web Solutions
Established in 2001, we are a dedicated team of web developers and designers committed to delivering tailored digital solutions. Our approach prioritises clear communication, avoiding technical jargon while proactively suggesting improvements to meet client needs. With all development conducted in-house by our experienced Gloucestershire-based team, we focus on building long-term relationships through reliable, results-driven web software and bespoke design. Our values centre on a collaborative workplace culture, ensuring staff satisfaction translates to exceptional client service. We specialise in transforming business processes through custom CRM systems, e-commerce platforms, and integrated reporting tools that streamline operations.By maintaining transparency throughout the development lifecyclefrom initial planning to ongoing supportwe empower clients to make informed decisions. Our track record of working with over 400 clients, many for decades, demonstrates our commitment to quality and client-centric innovation. We combine technical expertise with a personal touch, ensuring each solution aligns precisely with the unique requirements of the businesses we serve.
Services
Web Design
Software Development
E-commerce Solutions
CRM Integration
Human Resources Tools
Accounting Integration
Reporting Systems
Bespoke Software
Web Support
API Integration
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in bespoke web development since 2001
- Our in-house team delivers tailored solutions without third-party dependencies
- We prioritise clear communication, avoiding technical jargon for client clarity
- We maintain long-term relationships with clients through consistent support
- We combine creative design with functional software integration expertise
What people say
Excellent job
Fantastic to work with
Excellent web design
On budget
On time
Services
Web Design
Crafting custom websites that go beyond standard templates. Our designs combine aesthetic appeal with functional requirements, ensuring mobile responsiveness and content management integration. We focus on creating intuitive user experiences that align with business objectives while maintaining technical flexibility for future growth.
Bespoke Software
Building tailored web applications to address specific business challenges. Our solutions automate processes, integrate systems, and eliminate manual data entry. We develop scalable platforms that adapt to evolving business needs, providing long-term digital assets that improve operational efficiency and decision-making capabilities.
E-commerce Solutions
Creating secure, feature-rich digital marketplaces that facilitate direct sales. Our implementations include payment integration, inventory management, and customer account systems. We ensure seamless transaction processing while maintaining compatibility with existing business software and reporting frameworks.
CRM Integration
Developing custom customer relationship management tools that centralise client interactions. Our systems enable real-time data access, automated communication, and performance tracking. By integrating with accounting and logistics platforms, we create unified business ecosystems that enhance client service and operational visibility.
Web Support
Providing continuous technical support and system updates for existing websites. Our services include hosting management, security monitoring, and feature enhancements. We ensure digital platforms remain current with evolving technologies while maintaining stability and performance standards throughout their lifecycle.
People
James
Co-Founder & Developer
Co-founded Bluelinemedia in 2001 after meeting at Marling School. Specialises in web development while overseeing key client relationships. Brings over two decades of technical expertise to client projects.
Simon
Co-Founder & Developer
One of the original three founders with extensive experience in software development. Focuses on delivering technical solutions that align with client business objectives since the company's inception.
Ben
Operations Director
Co-founder responsible for office management, financial oversight, and sales operations. Maintains client relationships while ensuring smooth internal business processes since 2001.
Justin
Development Manager
Joined in 2006 and became development lead. Oversees project execution while contributing technical expertise across client software implementations and system integrations.
Sirbastian
Web Developer
Provides ongoing development support across client projects since joining in 2009. Specialises in maintaining and enhancing existing web applications and software systems.
Questions
What makes your web design approach different?
We create fully custom solutions rather than modified templates, with in-house development and a focus on business process integration.
Do you work with businesses outside Gloucestershire?
While based in Cheltenham, we serve clients nationwide and internationally through remote collaboration tools.
How do you ensure project timelines are met?
We use agile development with regular progress reviews and maintain transparent communication throughout the process.
What support options are available after launch?
We offer ongoing maintenance, security updates, and system enhancements to ensure long-term digital platform effectiveness.
Can you integrate with existing business systems?
Yes, we specialise in connecting web platforms with accounting, logistics, and CRM systems for seamless operations.
Reviews (7)
Stephen Bramwell
Dec 09, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We have utilized Bluelinemedia for a number of years. dealing with Simon who originally set up our club website and deal with any amendments required efficiently and promptly. We receive an excellent service and nothing is too much trouble
We have utilized Bluelinemedia for a number of years. dealing with Simon who originally set up our club website and deal with any amendments required efficiently and promptly. We receive an excellent service and nothing is too much trouble
Jarmila Yu
Nov 18, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I've had the pleasure of working with Ben at Bluelinemedia on a mutual client project. Ben has been extremely helpful and professional providing web development services. Happy to recommend Ben.
I've had the pleasure of working with Ben at Bluelinemedia on a mutual client project. Ben has been extremely helpful and professional providing web development services. Happy to recommend Ben.
Merrill Joshua
Nov 14, 2021
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Blue Line Media has made my digital business possible thanks to their patience, guidance and professionalism. Ben has been my point of contact and has nurtured me through the daunting process of establishing my online presence. The quality of their work had fit perfectly with my high expectations.
Victoria Aitchison
Sep 10, 2020
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As a growing firm of chartered surveyors, Sherwill Drake Forbes started working with Blueline Media over two years ago. Since then, they have improved and developed our existing website and created a new site to support our growth into new areas. Ben and the team at Blueline are always friendly and professional; they are our go to experts for their technical and design skills. I cannot recommend them highly enough.
Matheus
Nov 23, 2019
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Really pleased with the job you guys have done in creating my website. They have created a professional looking website. Ben was very flexible and couldnt have asked for more. Highly recommended.
Abbeyscrapcars
Oct 05, 2018
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Fantastic company to work with, staff are knowledgeable and professional. The back end of the web site Blue Line Media developed for us was rather complex but Blue Line Media expertly delivered the brief. Very happy to recommend this company and its staff.
Ama Research
Aug 22, 2018
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We presented Bluelinemedia with a challenging brief for a new website with full B2B e-commerce functionality, which involved many custom requirements, and have been extremely pleased with the outcome. Their service is excellent - Ben and the team went beyond expectations. They guided us through the process and managed to come up with a solution for every issue we came across as we implemented both a new design/layout as well as a completely new order process for our customers.
