Business Details
17 Years
experience
Your Trusted Minicab Service in London
Established in 2009, Carrot Cars has become a trusted provider of premium minicab services across London. Our commitment to excellence is reflected in our academy-trained drivers, cutting-edge technology, and unwavering focus on passenger safety. We operate a modern fleet of high-end vehicles, all under three years old, equipped with climate control and complimentary refreshments to ensure a comfortable journey. Our 24/7 service includes airport transfers to all major London airports, hourly chauffeur hire, and recurring bookings tailored to meet diverse customer needs. We prioritise transparency with clear pricing and no hidden fees, while our dedicated 24-hour call centre ensures continuous support for our clients.Our rigorous driver training programme and investment in the latest booking technology demonstrate our expertise in delivering reliable, punctual, and professional transportation solutions. With operator licence number 06294/02/03 from London Taxi and Private Hire, we maintain the highest standards of vehicle maintenance and insurance coverage. Our child safety seat programme, featuring 150 company-owned seats, and our pet-friendly policy further demonstrate our commitment to serving diverse customer requirements. Through consistent service quality and customer-centric policies, we have built a reputation as one of Londons leading minicab providers.
Services
Airport Transfers
Hourly Bookings
Recurring Bookings
Child Car Seats
Pet Transport
Disability Support
Details
- Year established: 2009
Highlights and features
- We offer 24/7 service with academy-trained professional drivers
- Our fleet consists of premium vehicles under three years old
- We provide transparent pricing with no hidden fees
- We operate 150 company-owned child safety seats with strict hygiene protocols
- Our dedicated 24-hour call centre ensures continuous customer support
Associations and certifications
- London Taxi and Private Hire (LTPH) licence number 06294/02/03
Services
Airport Transfers
Carrot Cars provides reliable airport transfer services to all major London airports including Heathrow, Gatwick, Stansted, London City, Luton, and Southend. Our service includes flight monitoring, 30 minutes free waiting time, meet-and-greet service, and live driver tracking. With academy-trained drivers and modern vehicles, we guarantee punctual arrivals and departures while offering transparent pricing with parking charges included.
Hourly Bookings
Our hourly chauffeur service offers complete flexibility for business meetings, city tours, or special events. The service includes a professional driver and premium vehicle with 10 miles included per hour. Additional mileage is charged at 1.50 per mile. Minimum booking duration is three hours, with vehicles equipped with climate control and complimentary refreshments to ensure passenger comfort throughout the journey.
Child Safety Seats
We operate 150 company-owned child safety seats maintained to the highest hygiene standards. Available options include newborn cushions, baby seats, toddler seats, and booster seats. Each seat undergoes thorough cleaning with antiviral solutions after every use. Child seats cost 15 while booster seats are 5, with professional installation guidance from our trained drivers ensuring proper child safety during transportation.
Pet Transport
Carrot Cars accommodates small and medium pets in secure transportation kennels. Smaller animals can travel inside the vehicle while larger pets require estate or MPV vehicles. We require advance notice for pet bookings and maintain strict policies against transporting animals not in kennels. Our drivers receive training in pet transport protocols while guide dogs are always welcome under our disability support policy.
Recurring Bookings
Our recurring booking system provides automated scheduling for regular commutes to school or work. Customers can set custom start and end dates with guaranteed availability. The service eliminates last-minute booking concerns while offering flexibility for schedule adjustments. Ideal for families requiring regular school runs or professionals with fixed commuting patterns, ensuring reliable transportation without repeated manual bookings.
Questions
How do I book an airport transfer with Carrot Cars?
Book through our app or website with flight details. We monitor landing times and provide 30 minutes free waiting time at airports.
Do you charge extra for airport parking?
No, airport parking charges are included in our fares for confirmed bookings.
Can I get a child safety seat with my booking?
Yes, we provide child seats for £15 and booster seats for £5 when requested during booking.
What payment methods do you accept?
We accept card payments via our app or online payment links. Cash payments are not accepted.
Do you offer recurring booking options?
Yes, we provide automated recurring bookings for regular commutes with custom start/end dates.
Can I travel with my pet?
Yes, we transport pets in secure kennels. Please request this service in advance when booking.
Reviews (5)
Rosana Eats
Dec 31, 2021
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This is always a good and professional cab service in London! Drivers come very early and have always clean seating space. Highly recommend this cab service to everyone and you can easily book things in the app!
Kerrie Claydo
Nov 28, 2021
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Critical:Quality
Ive been using Carrot Cars for many years..I had booked 2 cabs for Nye with my tiny poodle on my lap,and just went to book for xmas eve,but on the off chance been told that unless my tiny poodle is in a cage i cant take her.I wont be using them again..Wasnt informed of this for nye.great!
Ive been using Carrot Cars for many years..I had booked 2 cabs for Nye with my tiny poodle on my lap,and just went to book for xmas eve,but on the off chance been told that unless my tiny poodle is in a cage i cant take her.I wont be using them again..Wasnt informed of this for nye.great!
R. B.
Nov 23, 2021
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Professional, reliable, always on time, cars always clean, drivers kind, considerate and drive well. Worth every pence. I wish I had found out about Carrot Cars sooner as had so many terrible and stressful car service experiences prior. I am so grateful for this Company.
Felix Vetter
Nov 15, 2021
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Had Carrot Car booked for me by my employer. My driver Ahmed was very polite , neat and respectful. He immediately helped me with my luggage and got going.
Ahmed was a delight to talk to while riding and he was quite knowledgeable about the surrounding of my target destination. The car was spacious , very clean (no smell of anything whatsoever) and all the Covid rules were adhered to.
10/10 would recommend
Ahmed was a delight to talk to while riding and he was quite knowledgeable about the surrounding of my target destination. The car was spacious , very clean (no smell of anything whatsoever) and all the Covid rules were adhered to.
10/10 would recommend
Jaideep Aggarwal
Nov 07, 2021
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One the best taxi firms in London. Value for money . Tidy cars .. Actually nice driver . Bang on time . Using them for few years . Worth a reveiw
