Business Details
Emergency
services
Affordable Self-Drive Van Hire in Northop, Flintshire
We are Arrow Van Hire Ltd, a family-run business established to provide reliable and affordable self-drive van hire solutions across North Wales and surrounding areas. Our operations are based in Northop, Flintshire, where we combine personal service with competitive pricing to meet diverse customer needs. With a fleet of modern vehicles maintained to high standards, we prioritise flexibility and transparency in our hire terms. Our team ensures comprehensive support from booking through to return, including clear guidance on insurance excess, fuel policies, and mileage limits. We have implemented digital processes for DVLA licence checks to streamline hiring while maintaining compliance with legal requirements. Our commitment to customer satisfaction is reflected in our 24/7 breakdown cover and responsive assistance for unexpected issues.Through years of experience in the transport sector, we have developed efficient systems to handle bookings, deposits, and damage reporting while maintaining strict adherence to insurance protocols. Our working hours accommodate both weekday and Saturday hires, with clear communication about collection and return procedures. We actively educate customers about their responsibilities regarding fines, fuel types, and vehicle care to prevent complications during hire periods. Our pricing structure balances affordability with quality service, ensuring value for both short-term and extended rentals.
Services
Self-Drive Van Hire
Short Wheel Base Vans
Long Wheel Base Vans
Luton Box Vans
Breakdown Cover
Weekend Hire
Weekly Hire
Daily Hire
Tail Lift Vans
Fuel Services
Highlights and features
- We offer competitive hire rates with transparent pricing structures
- Our fleet includes modern vehicles with tail lift options
- We provide 24/7 breakdown assistance for all hires
- Our comprehensive insurance includes breakdown cover UK-wide
- We maintain strict vehicle safety and maintenance standards
Associations and certifications
- Trustwave's Trusted Commerce program
Services
Self-Drive Van Hire
We provide self-drive van hire with flexible terms including daily, weekend, and weekly options. Our service includes comprehensive insurance with standard excess and 24/7 breakdown cover across UK mainland. Customers benefit from clear pricing structures and modern vehicles maintained to high safety standards.
Breakdown Assistance
All hires include breakdown cover through our partner service providers. We coordinate recovery assistance and offer local alternatives within a 5-mile radius when possible. Our team provides immediate support guidance while customers remain dependent on breakdown service response times for roadside assistance.
Tail Lift Vans
Our Luton box vans feature extra-long wheelbases with hydraulic tail lifts for easier loading. These vehicles offer 13'6" load length plus overhead storage, with dimensions accommodating large volume cargo. Ideal for removals and commercial deliveries requiring lifting assistance and expanded cargo capacity.
People
Jane Sayce
Director/Manager
Jane Sayce oversees daily operations at Arrow Van Hire, ensuring quality service delivery and customer satisfaction. With extensive experience in transport management, she maintains the company's commitment to reliable vehicle hire solutions.
Questions
How do I book a van?
Contact us via mobile 07940860226 during operating hours. Provide your hire dates, vehicle preference, and DVLA check code before arrival for faster processing.
What licence requirements apply?
Drivers need a full UK licence held for over 2 years. Complete an online DVLA check beforehand and present your licence details at collection.
What happens during breakdowns?
Our vans include 24/7 breakdown cover. While we coordinate assistance, response times depend on the breakdown provider's availability and location.
Are there mileage restrictions?
Day hires include 300 free miles, 750 for weekends. Additional miles cost 30p each. Vehicles must stay within 50 miles of our Northop office without prior approval.
What payment methods do you accept?
We require card payment at booking. Card details are retained for deposits and potential additional charges until hire completion.
Reviews (5)
David Harding
Jan 26, 2022
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Why did I waste my time exploring the national companies in Chester for a Luton van when this family run business could supply it at little more than half the price and 'service with a (genuine) smile too. Thanks.
Adam Wilson
Jul 25, 2021
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Brilliant company and very friendly staff. I hired 2 Luton vans for a house move. Pick up and drop off was very easy! Will definatrly recommend and use again! Thank you Arrow Van Hire.
John Callister
Jul 13, 2021
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Very friendly, quick hand over, most importantly the van was good... Happy to use them again in the future..
John Gardner
Nov 06, 2018
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Great prices. Husband and Wife run family business. They live on the premises so out of hours contact is not a problem. They always go the extra mile. Friendly couple, always make their customers feel comfortable. Best priced vehicle hire in their area.. Recommended!
Kyle Trotter
Jul 25, 2018
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Last minute, end of the day hire of a van. Very accommodating, waited 15 mins after closing for me to arrive and pick up the van. Excellent, courteous staff and great price. Will use again.