Business Details
50+ Years
experience
Emergency
services
Your Trusted NHS GP Practice in London
Established in 1972 through the amalgamation of three single-handed practices, our practice has evolved into a modern healthcare facility serving 24,500 patients. We relocated to our current three-storey building on Hartley Avenue in 1998, where eight dedicated partners lead a multidisciplinary team committed to delivering comprehensive, high-quality medical care. Our services span routine consultations, online triage systems like RapidHealth and PATCHS, prescription management, and urgent care coordination. We prioritise patient accessibility through extended evening hours, weekend appointments via Barnet Federated GPs, and integration with NHS digital tools including the NHS App.Our team includes GPs, nurses, pharmacists, and administrative professionals working collaboratively to ensure efficient, patient-centred care. We actively participate in national health initiatives such as the Pharmacy First scheme and virology surveillance studies, demonstrating our commitment to public health advancement. Our practice adheres to NHS standards while maintaining flexibility to accommodate individual patient needs, including interpreter services and accessibility adjustments. Through continuous service improvement and adherence to E-E-A-T principles, we strive to be a trusted healthcare provider for our community.
Services
GP Consultations
Online Triage
Prescription Management
Health Checks
Urgent Care Coordination
NHS Digital Services
Weekend Appointments
Interpreter Services
Long-Term Condition Management
Child Health Services
Details
- Year established: 1972
Highlights and features
- We have provided NHS primary care services in London since 1972.
- Our multidisciplinary team serves 24,500 patients with comprehensive medical care.
- We offer 24/7 urgent care access through NHS 111 and A&E partnerships.
- Our practice integrates digital tools like the NHS App and PATCHS triage system.
- We participate in national health initiatives including Pharmacy First and virology studies.
Services
GP Consultations
We provide face-to-face and telephone consultations with experienced GPs for routine and urgent medical concerns. Our team offers clinical assessments, treatment plans, and referrals to specialists when needed. Patients can book appointments through our online system or by contacting the practice directly during operating hours.
Online Triage
Our digital triage systems (RapidHealth, PATCHS, and Klinik) allow patients to submit medical queries and receive timely responses. These platforms facilitate symptom assessment, appointment requests, and administrative inquiries outside traditional consultation hours, ensuring efficient access to appropriate care.
Prescription Management
We handle prescription requests, medication reviews, and repeat prescriptions through secure online portals and in-person consultations. Patients are encouraged to order medications in advance using the NHS App to avoid treatment interruptions and ensure pharmacy coordination.
Urgent Care Coordination
For after-hours emergencies, we collaborate with NHS 111 and local A&E departments to direct patients to appropriate urgent care facilities. Our practice provides guidance on accessing out-of-hours services while reserving same-day appointments for critical cases during operating hours.
Health Checks
We offer NHS Health Checks for patients aged 40-74, cervical screenings, and long-term condition reviews to promote preventative healthcare. These services aim to identify risk factors early and implement proactive management strategies for chronic conditions like diabetes and hypertension.
Questions
How do I book a GP appointment?
Book appointments online via our website, the NHS App, or by calling 020 8959 0888 during operating hours. Urgent cases may receive same-day appointments.
What online services are available?
Access RapidHealth, PATCHS, and Klinik platforms for medical queries, prescription requests, and appointment bookings 24/7 through our website or NHS App.
How do I get emergency care after hours?
Dial NHS 111 for urgent medical advice when the practice is closed. Life-threatening emergencies require immediate A&E attendance or 999 calls.
Can I order repeat prescriptions online?
Yes, use the NHS App or our online portal to request repeat prescriptions. Allow two working days for processing and collect from your nominated pharmacy.
What health checks do you offer?
We provide NHS Health Checks for ages 40-74, cervical screenings, and long-term condition reviews to monitor and manage chronic health issues effectively.
Are weekend appointments available?
Yes, through Barnet Federated GPs at practice hubs between 18:30-21:00 on weekdays and 08:00-20:00 weekends via telephone booking on 0203 948 6809.
Reviews (4)
Ann Bowling
Jun 05, 2026
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Millway always excellent, doctors and admin staff very responsive and helpful. The doctors are very quick to help on e-consultations.
Stephen Turner
Jan 04, 2022
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Happy with today's online appointment. Sent photos of my ailment, received a phone call from the doctor then picked up my prescription from my pharmacy. All very efficient, thank you.
Michelle
Dec 23, 2021
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I love the online eConsult, very helpful Doctors and very fast response time. I would definitely chose eConsult over making face to face appointments. It is quicker, safer in these Covid times and for patients with spinal injuries like me that struggle to stand or sit down in waiting areas and reception it means no extra pain and aniexty. Telephone queries are always dealt with quickly and professionally too. Brilliant practice and highly recommend!
Lynsey Roberts
Dec 17, 2021
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This has been my familys surgery for 23 years. The doctors and nurses are consistently great and caring. It is a really lovely friendly local practice. Sometimes reception can seem a bit heavy handed, but they have a tough job to do Im sure.
