Business Details
12 Years
experience
Your Trusted Accident Repair Partner in Chichester
Since 2014, Chichester Cars has delivered premium accident repair services rooted in family values and technical excellence. Our BSI-accredited operations combine state-of-the-art technology with transparent customer communication, prioritizing safety, quality, and environmental responsibility. Holding PAS 2060 certification for carbon neutrality, we minimize waste through recycling programs while serving Chichester and surrounding counties. Our team of certified technicians, led by brothers Tom and Harry Waller, specializes in restoring vehicles to original condition using manufacturer-approved materials.With recognition at the 2024 Chichester and Bognor Business Awards for customer service, we maintain 8-year client relationships through personalized repair updates and flexible customer involvement. Backed by industry partnerships with major insurers, we streamline claim processes while expanding nationally through bespoke-built facilities.
Services
Accident Repair
Vehicle Restoration
Insurance Claims
Carbon-Neutral Repairs
Expert Technicians
Waste Recycling
Custom Facilities
Details
- Year established: 2014
Highlights and features
- We are BSI-accredited for quality repair standards since 2014.
- Our PAS 2060 certification demonstrates environmental responsibility commitment.
- We offer personalized repair updates and flexible customer involvement options.
- We maintain 8-year average technician tenure for consistent service quality.
- We provide direct insurance company liaison for claim simplification.
Associations and certifications
- BSI
- PAS 2060
What people say
Exceptional customer service
Trustworthy repair process
Professional technicians
Transparent communication
Award-winning standards
Services
Accident Repair
We provide comprehensive accident repair solutions for all vehicle damage levels. Our certified technicians utilize advanced equipment to restore structural integrity while maintaining manufacturer specifications. Each repair undergoes multi-stage quality checks to ensure safety and longevity, supported by our BSI accreditation and 8-year average technician experience.
Carbon-Neutral Repairs
Our PAS 2060-certified repair processes incorporate sustainable practices. Through waste recycling programs and energy-efficient facilities, we achieve carbon neutrality while maintaining repair quality. This includes recycling automotive fluids, metals, and implementing renewable energy sources across operations to minimize environmental impact without compromising service standards.
Insurance Claims
We directly coordinate with major insurance providers to simplify the claims process. Our team handles documentation, estimates, and communication requirements to expedite repairs. This service ensures seamless integration between policyholder needs and insurer requirements while maintaining transparency throughout the repair lifecycle.
Vehicle Restoration
Specializing in complete vehicle restoration, we address structural, mechanical, and cosmetic damage using OEM parts. Our paint specialists achieve color-matched finishes while preserving vehicle value. Comprehensive post-repair inspections guarantee roadworthiness and customer satisfaction through documented quality assurance processes.
Waste Recycling
We implement comprehensive recycling programs covering hazardous and non-hazardous materials. Automotive fluids, batteries, and metals undergo specialized treatment while office materials like paper and plastics are processed through local recycling channels. This approach reduces environmental impact while maintaining compliance with current waste management regulations.
People
Tom Waller
Executive Director
Driving business development with attention to detail, Tom combines 15+ years automotive experience with passion for innovation. He prioritizes quality control and customer relationships while maintaining family values in daily operations.
Harry Waller
Managing Director
Overseeing financial operations and procedural frameworks, Harry brings structured leadership to ensure business growth. His strategic vision aligns operational efficiency with environmental commitments through continuous process improvement initiatives.
Andy
Head Vehicle Damage Assessor
With 9 years at Saxon and 15+ years assessing experience, Andy provides accurate damage evaluations. His expertise ensures fair assessments while maintaining customer trust through transparent communication about repair requirements.
Greg
Workshop Manager
Leading technical operations for 8 years, Greg specializes in paint and refinishing. His 20-year industry experience ensures adherence to exacting standards while mentoring technicians in latest repair methodologies and safety protocols.
Karen
Office & Transport Manager
Joining in 2023, Karen applies extensive accident repair sector knowledge to optimize administrative and logistics functions. She implements efficient systems while maintaining the company's customer-centric service philosophy.
Questions
What areas do you service for accident repairs?
We provide accident repair services across Chichester and throughout Sussex, Surrey, and Hampshire counties with transportation arrangements available.
How do you handle insurance claims?
We directly coordinate with all major insurance providers, managing claims documentation and repair estimates to streamline the process for vehicle owners.
Are your repair facilities environmentally certified?
Yes, we maintain PAS 2060 certification for carbon neutrality through waste recycling programs and energy-efficient operations.
What quality guarantees apply to repairs?
All repairs meet BSI accreditation standards with multi-stage quality inspections and manufacturer-approved parts to ensure safety compliance.
Can I track my vehicle's repair progress?
We provide regular updates and flexible involvement options, allowing clients to monitor repairs through preferred communication channels.
What are your business hours?
Our workshop operates Monday-Friday 8am-5:30pm and Saturday mornings 8am-12pm for customer convenience.
Reviews (6)
Curtis Riches
Dec 26, 2021
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After having waking up and finding someone's reversed into my car and left is more then frustrating to say but the only positive to come was finding this company. I couldn't be any more happier with the work they have done to not only restore my car but to go above and beyond by throwing in a few extras that I never spoke about. The hole front bumper and side fender was in need of repair which they did very well and now the car looks good as new but to my amazement I picked the car up with polishing head lights to complete the look as well sorted out the check engine light I had from a new exhaust
Julia M.
Dec 26, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I highly recommend Chichester Cars: very personable and helpful service from both Kyle at the front desk and those in the body shop; delighted with the speed and quality of the repair work and the way the car was presented on completion (valeted and polished). I would recommend this family-run business to everyone.
Service:Body & Trim
I highly recommend Chichester Cars: very personable and helpful service from both Kyle at the front desk and those in the body shop; delighted with the speed and quality of the repair work and the way the car was presented on completion (valeted and polished). I would recommend this family-run business to everyone.
Service:Body & Trim
Dave P.
Dec 18, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Came highly recommended and did not disappoint. Was forewarned the job may take 2-3 days due to the nature of it but I had my car back the same day! Thank you for such a professional and timely service :-)
Came highly recommended and did not disappoint. Was forewarned the job may take 2-3 days due to the nature of it but I had my car back the same day! Thank you for such a professional and timely service :-)
Tania Blackmore-Squires
Nov 27, 2021
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Positive:Professionalism
Chichester Cars went above and beyond when fixing my car. Thank you so much. And was returned to me looking new, inside and out. A fantastic job. Highly recommend.
Service:Body & Trim
Chichester Cars went above and beyond when fixing my car. Thank you so much. And was returned to me looking new, inside and out. A fantastic job. Highly recommend.
Service:Body & Trim
Sam B.
Nov 22, 2021
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Positive:Quality
Just worked on my girlfriend's car and overall experience was amazing. They called us and managed to get the car in that day and the work was completed the day after to a really high standard. Amazing customer service. Couldn't recommend more.
Service:Body & Trim
Just worked on my girlfriend's car and overall experience was amazing. They called us and managed to get the car in that day and the work was completed the day after to a really high standard. Amazing customer service. Couldn't recommend more.
Service:Body & Trim
Malgosia Dziopa
Nov 22, 2021
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Chichester Cars did an amazing job on my car recently after it was crashed into. They called me within half an hour of booking a date to ask if I could bring my car in that day and had my car fixed the following day. The speed and workmanship were fantastic, not to even mention the outstanding customer service. I would highly recommend them in the future.
