We are an independent IT support Company specialising in the delivery of high-quality IT support and telephony service provision to small, medium, and corporate businesses nationwide. There is not a one size fits all service that works in IT support, we are aware that bespoke solutions are required for each business with different requirements.
Our commitment to Service First has enabled us to maintain over 35 consecutive years of stable business growth in a dynamic industry, with a strong established client base of continued business IT support renewals, year on year. JBC allocates a dedicated support team to each client. Our approach ends any pre-conception that an IT Helpdesk generally has no knowledge of customers personally or how their business operates.
Our commitment to Service First has enabled us to maintain over 35 consecutive years of stable business growth in a dynamic industry, with a strong established client base of continued business IT support renewals, year on year. JBC allocates a dedicated support team to each client. Our approach ends any pre-conception that an IT Helpdesk generally has no knowledge of customers personally or how their business operates.
Services
IT Strategy & Review
Report
We provide a thorough investigation into the clients' present and future requirements whether they are looking for an IT systems upgrade an installation or an IT support service, understanding the plans of the business allows us to agree an IT strategy. This knowledge combined plays a big role in a positive outcome of our IT relationships with our clients.
Gas Data Limited
Report
Gas Data Limited specialises in renewable natural gas analysis and its critical data access and management. When the present CEO took control of the business, its growth accelerated, and development became imminent. The IT systems needed further expansion and strategic change to meet the new demands for future.
Mortgageforce Limited
Report
Mortgageforce Limited is a long-established business, partly owned by a top 10 building society and specialising in connecting potential borrowers of residential and commercial finance with a regulated broker.
As part of the Mortgageforce plan for growth and development, there was a requirement to reduce the number of Office based users and at the same time increase the number of remote agents who required access to applications and services remotely.The IT hardware and infrastructure was dated, the software systems in use were bespoke, expensive to maintain and support and insufficient to meet the demands of the business going forward.
As part of the Mortgageforce plan for growth and development, there was a requirement to reduce the number of Office based users and at the same time increase the number of remote agents who required access to applications and services remotely.The IT hardware and infrastructure was dated, the software systems in use were bespoke, expensive to maintain and support and insufficient to meet the demands of the business going forward.
Murray Dental
Report
The dental practice needed an IT update, we required some honest genuine advice and assistance. The practice was using specialist dental Software by Software of Excellence, all software systems require the correct performance of Operating system and hardware systems in place along with Internet access, secure email, systems protection, a robust back up to GDPR standards and a fast, reliable, and efficient IT support service.
GLB Property Services
Report
The GLB Property Services business needed an IT system that could be designed for business growth from the outset, it was necessary for us to add additional users to our network and for all users to have access to the same data and use the same applications. While the business was expanding rapidly, having time to consider the best fit for our long- term IT needs seemed challenging.
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