Business Details
19 Years
experience
Expert B2B Technology Copywriting Services
Established in 2007, Radix Communications is a specialist B2B technology copywriting agency dedicated to creating high-impact content for enterprise technology brands. Our team of experienced writers and account managers focuses exclusively on B2B tech audiences, delivering peer-reviewed copy that resonates with IT decision-makers and technical influencers. As an employee-owned business, we prioritise quality, flexibility, and sustainability, working closely with clients to understand their propositions and produce content that drives measurable results.Our services span copywriting, content strategy, voice and tone development, and writer training, supported by a rigorous quality assurance framework. With a client list including 15+ of the world's largest tech brands, we combine deep industry expertise with a collaborative approach to help businesses communicate complex ideas clearly and effectively.
Services
Copywriting
Content strategy
B2B voice & messaging
Writer training
Case studies
Research reports
Sales enablement
Infographics
Video content
ABM campaigns
Details
- Year established: 2007
Highlights and features
- We have 15+ years' experience writing for B2B technology audiences
- Our dedicated account managers ensure seamless project delivery
- All copy undergoes rigorous peer review for quality assurance
- Employee-owned structure ensures long-term client focus and stability
- Proven track record with 15+ of the world's largest tech brands
What people say
Understand our technology
Excellent copy
Peer-reviewed quality
Strategic partner
Fast turnaround
Services
Copywriting
Our specialist B2B tech writers craft compelling content that transforms complex technical concepts into clear, persuasive messaging. With an average of 9+ years' experience, our team produces peer-reviewed copy for case studies, research reports, web content, and sales enablement materials. We conduct in-depth interviews with subject matter experts to uncover unique insights, ensuring content resonates with IT decision-makers and technical influencers while maintaining technical accuracy and brand consistency.
Content Strategy
We help clients develop data-driven content strategies aligned with business objectives and audience needs. Our approach includes comprehensive content audits to identify gaps, refresh opportunities, and repurposing potential. We recommend targeted content assets mapped to specific funnel stages and audience segments, combining our B2B tech expertise with client insights to create content roadmaps that deliver measurable marketing outcomes and improve content ROI.
B2B Voice & Messaging
We develop distinctive brand voices and core messaging frameworks that help technology companies stand out in competitive markets. Through stakeholder workshops and competitor analysis, we create actionable voice guides and reusable copy blocks that ensure consistent communication across all touchpoints. Our approach balances brand personality with audience expectations, producing messaging that feels authentic while driving engagement and conversion.
Writer Training
Our training programmes equip in-house teams with the skills to produce high-quality B2B technology content. Led by senior writers with 8+ years' industry experience, we offer tailored workshops, 1:1 mentoring, and copy reviews that improve writing effectiveness. The training covers technical communication fundamentals, persuasive writing techniques, and content optimisation strategies, ensuring teams can consistently deliver clear, impactful messaging that aligns with brand standards.
Case Studies
We create compelling case studies that showcase client success stories through structured customer interviews. Our process involves coordinating with sales teams, conducting customer conversations, and crafting narratives that highlight measurable outcomes. We adapt stories to specific formats including sales collateral, ebooks, and infographics, ensuring each case study effectively demonstrates value while maintaining the customer's voice and perspective throughout the content.
People
Sophie Reynolds
Managing Director
Overseeing business operations and client service delivery, Sophie brings extensive experience in global software implementation projects for major corporations. She focuses on strategic planning and process optimisation to ensure efficient service delivery.
Chloe Jones
Account Director
With a decade of experience in B2B tech client management, Chloe specialises in aligning content strategies with marketing goals. She leads client projects while driving internal marketing initiatives to position Radix Communications as a thought leader.
Matt Godfrey
Creative Director
Leading the writing team with 15+ years' B2B tech writing experience, Matt provides editorial guidance and strategic direction. He develops writing standards while contributing to business strategy as a board member.
Katy Eddy
Senior Writer / Director
Specialising in translating complex technical concepts into clear messaging, Katy delivers high-impact content across formats. As a board director, she helps shape company strategy and operational practices.
John Kerrison
Senior Writer / Director
With extensive experience across client types, John crafts tailored content solutions while contributing strategic insights as a board member. He specialises in video scripts and enterprise animation projects.
Questions
What B2B technology sectors do you specialise in?
We work across enterprise technology sectors including software, IT infrastructure, cybersecurity, and SaaS solutions, with experience in 20+ verticals.
How do you ensure content quality?
All content undergoes peer review by experienced writers using our quality assurance framework to ensure technical accuracy and brand alignment.
Can you work with tight deadlines?
Our flexible team scales to meet urgent requirements, with proven capability to deliver high-quality content within tight timelines.
How do you handle SME interviews?
We coordinate directly with subject matter experts, conducting structured interviews to extract key insights while minimising client involvement.
What content formats do you produce?
We create case studies, research reports, web copy, ABM campaigns, sales collateral, infographics, and video content tailored to B2B audiences.
Do you offer ongoing content support?
Yes, we provide dedicated account management and flexible resourcing models to support long-term content needs.
