Business Details
Luxury Pet Boarding & Day Care in Newport, Shropshire
Established in a serene woodland setting near Newport, Shropshire, we provide premium boarding and day care services for dogs and cats. Our family-run business prioritises individualised care, ensuring every pet feels comfortable and secure during their stay. Our facilities include modern kennels, luxury cattery units, and enclosed woodland play areas designed to stimulate and relax. We offer twice-daily walks for dogs, hypoallergenic food options, and medication administration to accommodate specific needs. Our team, with years of hands-on experience, builds trusting relationships with pets to ease anxiety during separation.The location's accessibility benefits clients from Telford, Shrewsbury, and surrounding areas. We maintain rigorous standards through regular inspections by Telford & Wrekin Council. Transparency in operations is demonstrated through our detailed booking process and clear pricing. Client feedback consistently highlights our commitment to pet well-being and exceptional service quality. We continuously refine our practices to uphold our reputation as a trusted provider in pet care.
Services
Boarding Kennels
Dog Day Care
Luxury Cattery
Woodland Walks
Medication Administration
Pet Enrichment Activities
Highlights and features
- We provide consistent, personalised care with the same team member greeting your pet at every visit
- Our woodland environment offers unique enrichment opportunities through natural sensory experiences
- Licensed by Telford & Wrekin Council with documented compliance standards
- We accommodate specific dietary needs and administer medication as required
- Daily photo updates keep owners informed about their pet's activities during stays
Associations and certifications
- Telford & Wrekin Council
What people say
Excellent care
Scenic woodland views
Attentive team
Regular photo updates
Well-maintained facilities
Services
Boarding Kennels
Our modern kennels provide comfortable accommodation for dogs with heating in colder months. Guests receive premium food, twice-daily woodland walks on flexi-leads, and playpen access. The facility includes Chetwynd Court - a quiet courtyard specifically designed for smaller dogs up to cocker spaniel size with relaxing music and individual play sessions.
Dog Day Care
Open 8am-6pm daily, our day care combines structured play and rest periods. Dogs enjoy woodland walks, social interaction in supervised small groups, and enrichment activities like paddling pools and agility equipment. We post activity photos on our Facebook group and help pets acclimate through gradual socialisation processes.
Luxury Cattery
Set in four acres of woodland, our cattery offers scenic views with spacious units featuring climbing towers and outdoor play areas. We provide cosy bedding, daily snuggle sessions with toys, and special dietary accommodations. The environment stimulates cats with natural wildlife observation opportunities and controlled outdoor access.
Medication Administration
Our trained staff administer prescribed medications to both canine and feline guests. We accommodate pets with specific health requirements while maintaining their regular care routines. This service includes monitoring of chronic conditions and special dietary management under owner instructions.
Pet Enrichment Activities
We provide sensory enrichment through woodland exploration, interactive toys, and controlled socialisation. Dogs engage with natural scents during walks while cats enjoy wildlife observation. Our play equipment includes agility courses, catnip toys, and designated rest areas to balance physical and mental stimulation.
People
Becky
Team Member
Experienced in pet care with focus on canine comfort. Builds trusting relationships through consistent interaction and understanding of individual pet preferences.
Harry
Team Member
Specialises in feline care, creating relaxing environments for cats. Observes individual behaviours to tailor enrichment activities and social interaction.
Kirsty
Team Member
Manages medication administration and dietary requirements. Maintains detailed records to ensure continuity of care for pets with specific health needs.
Chelsie
Team Member
Coordinates day care activities, balancing structured play with rest periods. Focuses on gradual socialisation processes for new guests.
Emily
Team Member
Handles booking administration and client communication. Ensures smooth operations while maintaining personal connections with regular clients.
Questions
What services do you offer for pets?
We provide boarding for dogs and cats, dog day care, medication administration, and enrichment activities in woodland environments.
Are you licensed for pet boarding?
Yes, we're licensed and regularly inspected by Telford & Wrekin Council under licence BTWAWLO48.
How do you handle pets with special needs?
Our staff administer medications, accommodate dietary requirements, and create tailored care plans for pets with specific health needs.
Can I visit the facilities before booking?
Viewings are available by appointment to help you familiarise with our kennels, cattery, and woodland play areas.
How do you ensure pet safety during stays?
We maintain secure enclosures, supervise all play sessions, and implement gradual socialisation processes for new guests.
What's included in day care pricing?
Day care includes food, play sessions, woodland walks, and enrichment activities between 8am-6pm daily.
Reviews (4)
Lorna Wright
Jan 08, 2022
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I wouldn't let my dogs go to any other kennels. My whole family uses Chetwynd firs both for kennels, cattery and woodland play sessions. Their facilities are excellent, the location convenient and the staff outstanding.
Alison Cotton
Sep 27, 2021
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Always take my dog here. Staff are amazing - so kind and patient cause my boy is a dramatic stress-head for the first hour with them. Play sessions are worth every penny & it's wonderful to see the photos, they're a real comfort. Food is good too, no upset tummies ever. Val and her team really do go the extra mile to make his stay as happy and comfortable as possible. Can't thank them enough.
Shaun Farge
Aug 21, 2021
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Excellent Kennels, who cared for Benson (our Newfoundland) whilst we were on holiday. Many thanks to Val and the team at Chetwynd Firs
Gillian King
Aug 06, 2021
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Val and her team are very caring and show a real dedication to looking after your pets in the very best way possible We love using the woodland pen for freedom training. X
