Business Details
26 Years
experience
Your Trusted Pet Supplies Store in Cinderford
Established in 2000, Hawthorn Pet Supplies is a family-run business based in Cinderford, Gloucestershire. We specialise in providing a comprehensive range of pet and animal supplies, including premium dog and cat food, equine products, small animal feed, and bird supplies. Our team offers expert nutritional advice, drawing on years of experience to ensure pets receive balanced diets tailored to their specific needs. We pride ourselves on maintaining competitive pricing through our 'Every Day Low Price' scheme, ensuring quality products remain accessible.With both physical and online store options, we deliver directly to customers across the local area. Our commitment to customer satisfaction is reflected in our positive reviews, highlighting our knowledgeable staff, reliable delivery service, and extensive product range. We actively engage with the community, partnering with local veterinary services and offering clipper blade sharpening through our collaboration with Stay Sharpe. Our facility at Corinium Business Park serves as a hub for pet owners seeking trusted products and professional guidance.
Services
Pet Food Supply
Animal Supplies
Equine Products
Delivery Service
Nutritional Consultations
Details
- Year established: 2000
Highlights and features
- We have been serving the pet care community since 2000 with expert knowledge.
- Our staff provide evidence-based nutritional advice tailored to individual pet needs.
- We offer over 360 products covering all pet and animal categories.
- Our delivery service operates locally with competitive pricing guarantees.
- We maintain transparent pricing through our 'Every Day Low Price' scheme.
What people say
Helpful friendly staff
Great service
Wide product range
Reliable delivery
Good value
Services
Pet Food Supply
We provide premium pet food formulations for dogs, cats, and small animals. Our products include grain-free options, senior care formulas, and working dog nutrition. All our pet foods meet strict quality standards while maintaining affordability through direct supplier relationships.
Equine Products
Our equine range includes specialized feeds for broodmares, foals, and working horses. We stock supplements, bedding, and worming treatments from trusted brands. Our products support digestive health, weight management, and overall equine wellbeing through scientifically formulated solutions.
Delivery Service
We offer local delivery of pet supplies with minimum order requirements. Our logistics system ensures timely delivery of perishable and non-perishable items. This service extends our accessibility to customers unable to visit our physical store location.
People
Fudge
Logistics Coordinator
Manages all outgoing deliveries and inventory logistics with over 15 years of warehouse management experience.
Luna
Customer Relations Lead
Leads our customer service team with specialist knowledge in pet nutrition and product recommendations.
Nova
Product Tester
Specialises in evaluating pet toy safety and durability through practical testing with various animal breeds.
Questions
Do you deliver pet supplies locally?
Yes, we offer local delivery of pet supplies with a minimum order value of £25.99 for 12KG dog food packages.
What pet food brands do you stock?
We stock premium brands including Royal Canin, James Wellbeloved, Arden Grange, Burns, and our own Hawthorn branded products.
Can I get nutritional advice?
Yes, our trained staff provide free nutritional advice based on your pet's specific dietary requirements and health needs.
Are equine products available online?
We offer selected equine products online for local delivery, with new items added regularly based on customer requests.
What are your opening hours?
We're open Monday-Friday 8am-5:30pm, Saturday 9am-2pm, and closed Sundays and bank holidays.
Do you have a price matching policy?
Our 'Every Day Low Price' scheme ensures competitive pricing below RRP across our product range without the need for price matching.
Reviews (7)
Julie Verry
Dec 10, 2021
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Standards have slipped at Hawthorns of late. Everything has gone downhill. Staff don't seem interested in helping customers at all. The only thing that is on the increase here are the prices. This used to be a shop with friendly staff, that was good value for money. It's a shame there has been such a drop in standards.
Tracey
Nov 06, 2021
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Great service, good advice and carry your heavy sacks to the car too! Very helpful friendly staff
(I have four dogs and 2 cats)
(I have four dogs and 2 cats)
Tony Field
Sep 17, 2021
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Great choice of feed and products for all your animals and great price on bird feed. Pop and see the range the have one of the best in the Forest of Dean.
Swat Pets
Jul 23, 2021
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Brilliant staff, food, toys, EVERYTHING! On top of that, sensible pricing and delivery too - what more could one want?
Ana McAllan
Apr 27, 2021
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Great and friendly customer service over the phone , fast and reliable delivery , I would definitely recommend the Hawthorn Pet & Animal Supplies .
Susan Bailey
Jan 13, 2021
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Very impressed. Great customer service. Was kindly told by a lovely lady where to find everything. Great selection of fresh and dried foods! Love the own brand dog food, with great ingredients and amazing to have dog food in paper sacks. Friendly and helpful vets next door! Win win.. will definitely be returning. Thank you Hawthorns!!
Rachel Gane
Nov 04, 2020
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I needed advice on dog food and the guys here were really really helpful today. thanks so much! Who would have thought dog food was such a confusing subject 🤣 We always buy our pet food from here. highly recommended. Thankyou again 😊
