Business Details
36 Years
experience
Discover Timeless Sterling Silver Jewellery
Established in 1990 by Clare Andrew and Martin, our business has grown from a single store in Southampton to seven locations across southern England while maintaining its family-owned ethos. We specialise in high-quality sterling silver jewellery, offering accessible luxury through a curated collection that combines timeless designs with contemporary trends. Our team prioritises customer satisfaction through expert guidance, comprehensive sizing resources, and a commitment to ethical sourcing. With over three decades of experience, we continue to innovate while preserving the personal touch that defines our brand.Our expertise extends to various jewellery types including rings, necklaces, and body adornments, all crafted to meet exacting standards. As industry leaders, we demonstrate authority through our extensive product knowledge and dedication to customer education. Our transparent practices, including clear pricing and straightforward return policies, reinforce our reputation as a trustworthy destination for both everyday and special occasion jewellery.
Services
Sterling Silver Jewellery
Gold-Plated Collection
Gemstone Accessories
Pearl Products
Body Jewellery
Details
- Year established: 1990
Highlights and features
- We offer over 30 years of expertise in sterling silver jewellery design
- Our family-owned business maintains personal customer relationships
- We provide comprehensive sizing guides and fitting assistance
- We guarantee quality with a 30-day return policy
- We combine traditional craftsmanship with contemporary designs
What people say
Beautifully made
Excellent value
Loved it
Good quality
Perfect size
Services
Sterling Silver Jewellery
Our sterling silver collection combines 92.5% pure silver with 7.5% copper alloy for durability while maintaining precious metal qualities. This composition prevents tarnishing issues through proper care guidance and includes exclusive polishing cloths. Customers benefit from our expertise in creating pieces that resist everyday wear while maintaining their lustrous finish.
Gold-Plated Collection
This range features sterling silver bases coated with premium gold plating, offering luxury aesthetics at accessible prices. Our plating process ensures long-lasting adhesion through specialised bonding techniques. Customers enjoy the versatility of gold appearance without compromising on our signature quality standards or ethical production practices.
Gemstone Accessories
Our gemstone collection features ethically sourced stones set in precious metal frameworks. Each piece combines natural beauty with secure settings designed for daily wear. We provide detailed information about each stone's origin and characteristics, ensuring customers make informed choices about their jewellery selections.
Body Jewellery
This specialised range includes hypoallergenic materials suitable for sensitive skin, focusing on navel, nose, and ear piercings. Our collection balances fashion-forward designs with practical considerations for comfort and healing. We provide aftercare guidance to ensure safe jewellery use.
Sizing Services
We offer comprehensive sizing solutions including in-store fittings, detailed measurement guides, and printable templates. Our system accommodates both standard and custom size requirements across all jewellery types. Customers receive expert advice to ensure perfect fit for rings, necklaces, and bracelets.
People
Clare Andrew
Founder
Clare established Essential Jewellery in 1990, bringing three decades of retail experience and design expertise. Her vision combines practical business acumen with creative flair, maintaining family values while expanding the business across southern England.
Martin Andrew
Co-Founder
Martin has been instrumental in business operations since the early days, supporting Clare in developing the company's strategic direction. His military background contributes to the organisation's disciplined approach to customer service and quality control.
Questions
What materials do you use in your jewellery?
We use 92.5% sterling silver with copper alloy for durability, plus gold-plated options and ethically sourced gemstones across our collections.
How can I find my correct jewellery size?
We provide detailed sizing guides online, printable templates, and in-store assistance to ensure perfect fit for all jewellery types.
What is your return policy?
We offer 30-day returns for refunds, 45-day exchanges, and free returns for faulty items. Earrings and body jewellery are non-returnable for hygiene reasons.
Do you offer gift packaging?
Yes, we provide gift packaging options for a small additional fee, with presentation choices available across all price points.
How do I care for my silver jewellery?
We include polishing cloths with silver purchases and provide cleaning guidance to maintain shine while avoiding chemical damage.
Are your products hypoallergenic?
Our body jewellery uses nickel-free materials suitable for sensitive skin, with detailed information available about metal compositions.
Reviews (4)
Cat
Dec 30, 2021
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I love this shop! Wonderful range of jewellery, scarves, wallets and lots of other nice accessories. Prices are great too, I always find a nice gift for someone.
Giovanna Scalzone
Jul 27, 2021
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Super friendly service. Went next day to change the ring i was not sure I wanted and they were super kind.
Kathleen Evans
May 27, 2021
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Found necklaces wirh magnet fastenings which was exactly what I wanted. Staff very attentive and helpful. I will be back....
Emily Ht
Oct 09, 2019
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Beautiful selection of jewellery, staff incredibly helpful and patient. Visit regularly and they never disappoint! Price range suitable for all.
