Business Details
18 Years
experience
Your Trusted Real Estate Partner in Durham
Established in 2008, D H 1 Lettings & Sales is an award-winning property agency rooted in Durham. Our team combines a passion for property with a customer-first ethos, delivering bespoke services tailored to individual client needs. As a locally owned business, we operate within a 30-mile radius of Durham City Centre, offering sales, lettings, and property management solutions. Our expertise stems from hands-on experience in property portfolio management, allowing us to address gaps in traditional industry service models. We prioritise flexibility, conducting appointments during evenings and weekends to accommodate client schedules.Committed to community engagement, we partner with local organisations like Willow Burn Hospice. Recognised for excellence, we won the silver regional ESTA award for tenant services in the North East. Our comprehensive maintenance services ensure properties meet regulatory standards, covering EPCs, gas safety, plumbing, and electrical work. With a reputation built on honesty and dedication, we pride ourselves on being 'small enough to care; large enough to manage'. Our testimonials reflect client satisfaction, highlighting our reliability, transparency, and commitment to exceptional service.
Services
Property Sales
Property Lettings
Property Management
EPC Certificates
Gas Safety Checks
Plumbing Services
Electrical Work
Roof Repairs
Landlord Compliance
Maintenance Services
Details
- Year established: 2008
Highlights and features
- We offer 16 years of local property market expertise since 2008
- Our team provides flexible evening and weekend appointments
- We maintain full compliance with property regulations through comprehensive maintenance services
- Recognised with a silver regional ESTA award for tenant services
- We operate within a 30-mile radius of Durham City Centre for personalised service
Associations and certifications
- The Property Ombudsman
What people say
Great service
Honest people
Helpful and sincere
Excellent service
Family run company
Services
Property Sales
We specialise in residential property sales across Durham and surrounding areas. Our local expertise ensures accurate pricing and effective marketing strategies. With dedicated support from valuation to completion, we streamline the selling process for vendors.
Property Lettings
Our lettings service connects landlords with quality tenants while managing compliance and maintenance requirements. We offer full property management or tenant finding services, ensuring hassle-free rental experiences for both parties.
Property Maintenance
We provide comprehensive maintenance solutions including EPCs, gas safety certificates, and essential repairs. Our approved contractors ensure properties meet legal standards while maintaining tenant satisfaction through prompt service delivery.
People
Paul Gerrard
Sales Director
With extensive property portfolio experience, Paul leads our sales team. His market knowledge ensures accurate valuations and successful property transactions for vendors across Durham and surrounding areas.
Becki
Lettings Manager
Becki manages our lettings operations with a focus on tenant satisfaction. Her expertise in property compliance and maintenance coordination ensures smooth rental experiences for landlords and tenants alike.
Questions
What areas do you cover?
We operate within a 30-mile radius of Durham City Centre, serving areas including Newcastle, Langley Park, and Sacriston.
Do you offer after-hours appointments?
Yes, we conduct evening and weekend appointments to accommodate client schedules outside regular office hours.
What property services do you provide?
We offer sales, lettings, property management, compliance certifications, and maintenance services for residential properties.
Are financing options available?
We can recommend mortgage advisors to assist with property financing requirements for buyers.
How do you ensure property compliance?
Our maintenance team provides EPCs, gas safety certificates, electrical checks, and other essential services to meet legal standards.
What accreditations do you hold?
We are members of The Property Ombudsman, ensuring adherence to industry standards and dispute resolution processes.
Reviews (4)
Bernice Browne
Dec 27, 2021
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The team at DH1 Lettings are professional and very pleasant to work with. They have been and continue to be supportive, very efficient, reliable throughout every stage of tenancy in my property even during difficult situations with tenants, repairs and maintenance etc. They have treated and looked after my property like their very own.
Im very grateful to work with them.
Im very grateful to work with them.
Kevin Barker
Dec 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
House up for sale 4:30 on the Tuesday 5 viewings lined up by 5pm. House sold after the 1st viewing for full asking price. Very professional throughout the process kept us % up to date all the way through.
House up for sale 4:30 on the Tuesday 5 viewings lined up by 5pm. House sold after the 1st viewing for full asking price. Very professional throughout the process kept us % up to date all the way through.
Dave Barker
Dec 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Excellent prompt service. From arranging valuation and having the photos / description completed to final sale a very smooth experience. We had 5 or 6 viewings the day after the advert was posted, and 4 offers of the asking price on the same day (highly sought after area). Excellent service from the estate agent.
Excellent prompt service. From arranging valuation and having the photos / description completed to final sale a very smooth experience. We had 5 or 6 viewings the day after the advert was posted, and 4 offers of the asking price on the same day (highly sought after area). Excellent service from the estate agent.
Julie Wilkinson
Aug 24, 2021
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Sold Mams house with DH1 lettings a sales. An extremely helpful company. Nothing was too much trouble. Very efficient and a very smooth sale.
