Business Details
17 Years
experience
Expert Hearing Solutions in North Shields
Vibrant Hearing was established in 2009 and has grown to become the largest independent hearing care provider in the North East. Our journey began from a home-based practice before relocating to Rake House Farm following the acquisition of Coastal Hearing. In 2015, we further expanded by integrating Northumbria Hearing into our practice. Our purpose-built facility offers a welcoming environment with modern consulting rooms and ample parking.We pride ourselves on providing unbiased, manufacturer-independent solutions, including the exclusive provision of Phonak Lyric - the world's first invisible hearing aid. Our services extend to ear wax removal, tinnitus counselling, and hearing protection, supported by BSc-qualified audiologists with over 20 years of collective experience. We offer 30-day obligation-free trials and competitive financing options to ensure accessible care.
Services
Hearing Aids
Lyric Hearing
Hearing Tests
Ear Wax Removal
Tinnitus Counselling
Details
- Year established: 2009
Highlights and features
- 20+ years of combined experience in hearing care
- Exclusive provider of Phonak Lyric in the North East
- 30-day obligation-free hearing aid trials
- Free home visits included in all services
- Competitive pricing on hearing aids and accessories
Associations and certifications
- British Tinnitus Association
- Phonak Lyric Provider
- BSc Qualified Audiologists
What people say
Changed my life
Exceptional sound quality
Warm welcome
No obligation trials
Invisible design
Services
Hearing Aids
We provide a comprehensive range of digital hearing aids from leading manufacturers including Phonak, Widex, and Siemens. Our independent status ensures unbiased recommendations tailored to your specific hearing needs and lifestyle requirements. All devices come with aftercare support and warranty coverage.
Phonak Lyric
Lyric is the world's first 100% invisible extended-wear hearing aid placed deep in the ear canal. It operates continuously for up to four months, offering natural sound quality without daily maintenance requirements. Requires specialist fitting and follow-up appointments.
Hearing Tests
Our comprehensive hearing evaluations identify the type and severity of hearing loss. Using advanced diagnostic equipment, we determine whether your condition requires medical referral, wax removal, or hearing aid intervention. Tests are conducted in sound-treated booths by qualified audiologists.
Ear Wax Removal
We offer safe, effective wax removal using microsuction and manual techniques. Our specialists handle complex cases including narrow ear canals and perforated eardrums. The procedure is quick, comfortable, and provides immediate relief from wax-related hearing issues.
Tinnitus Counselling
Our British Tinnitus Association-certified counsellors provide evidence-based strategies to manage tinnitus symptoms. We offer sound therapy options and hearing aid-based solutions to reduce the perception of ringing or buzzing sounds in the ears.
People
Brenda Quinn-Hays
Business Owner & Dispenser
Qualified audiologist with 17 years' experience, previously working at Boots and the Royal Institute of British Architects. Specialises in Lyric fittings and patient-centred care, offering obligation-free trials and home visits.
Lynn Sebastinelli
Practice Manager
Joined Vibrant Hearing after Coastal Hearing's acquisition, providing appointment scheduling, hearing aid maintenance advice, and customer support. Brings extensive administrative experience from US healthcare operations.
Questions
What hearing aid brands do you offer?
We provide devices from Phonak, Widex, Starkey, and Siemens, ensuring unbiased recommendations based on your needs.
Do you offer home visits?
Yes, we include free home visits as part of our service for clients unable to visit our clinic.
What is Phonak Lyric?
Lyric is a 100% invisible, extended-wear hearing aid placed deep in the ear canal, requiring professional replacement every 120 days.
How much do hearing aids cost?
Prices start from £495, with financing options available and a 30-day trial period before commitment.
Do you provide ear wax removal?
Yes, we offer microsuction and manual removal services for safe, effective ear wax clearance.
