Business Details
27 Years
experience
Expert Hearing Aids & Earwax Removal in Morpeth
Established in 1999, Direct Hearing Services has been dedicated to providing tailored hearing solutions to residents of Morpeth, Northumberland, and Tyneside. Our founder, Stan Heron, a registered Hearing Aid Dispenser with the Health and Care Professions Council (HCPC), brings decades of expertise to every client interaction. We prioritise independent advice, ensuring clients receive hearing aids best suited to their unique needs without ties to specific manufacturers. Our commitment extends beyond initial fittings, offering lifetime aftercare to maintain optimal device performance. We specialise in earwax removal using advanced techniques such as microsuction and irrigation, ensuring safe and effective care.Our services are available in the comfort of clients' homes or at our Morpeth clinic, reflecting our dedication to accessibility. We pride ourselves on competitive pricing, with hearing aids up to 50% cheaper than national chains, and a flat-rate repair service for all makes and models. Our 60-day money-back guarantee underscores our confidence in the quality of our products and services. Customer satisfaction remains our cornerstone, with testimonials highlighting improved quality of life and professional, personalised care. Through continuous investment in cutting-edge technology, we ensure our clients benefit from the latest advancements in hearing healthcare.
Services
Hearing Aid Fitting
Earwax Removal
Home Hearing Tests
Hearing Aid Repairs
Microsuction
Irrigation
Follow-Up Care
Hearing Protection
Independent Advice
Lifetime Aftercare
Details
- Year established: 1999
Highlights and features
- We provide independent, tailored advice on hearing aids with no manufacturer ties.
- Our HCPC-registered specialist offers over 20 years of clinical expertise.
- We guarantee prompt, lifelong aftercare for all hearing aid purchases.
- Home visits available for hearing tests and fittings across Northumberland.
- Flat-rate repairs with a six-month warranty for all hearing aid makes.
Associations and certifications
- Health and Care Professions Council (HCPC)
What people say
Knowledgeable and friendly staff
Exceptional results
Improved quality of life
Loyal customer
Personalised care
Services
Hearing Aid Fitting
We conduct comprehensive hearing assessments to recommend and fit customised digital hearing aids. Our independent approach ensures unbiased advice tailored to individual auditory needs. Lifetime aftercare guarantees ongoing support for optimal device performance.
Earwax Removal
Professional earwax removal using microsuction, irrigation, and manual techniques. Our specialists safely address blockages causing hearing impairment or discomfort, with treatments priced at 50 or 25 for non-removal consultations.
Hearing Aid Repairs
Flat-rate 120 repairs for all hearing aid makes, including six-month warranties. Our dedicated repair department handles malfunctioning devices with prompt turnaround to restore functionality.
Home Hearing Tests
Free hearing tests conducted in clients' homes across Northumberland and Newcastle. This service eliminates travel barriers while maintaining the same rigorous assessment standards as in-clinic visits.
Follow-Up Care
Lifetime adjustments, cleaning, and troubleshooting included at no extra charge. Our commitment ensures long-term satisfaction and device longevity through regular maintenance checks.
People
Stan Heron
Hearing Aid Dispenser
HCPC-registered specialist with over 20 years' experience in audiology. Founded Direct Hearing Services in 1999 to provide accessible, high-quality hearing solutions across Northumberland.
Questions
What services does Direct Hearing Services offer?
We provide hearing aid dispensing, earwax removal, repairs, and home visits. Our services include free hearing tests, lifetime aftercare, and competitive pricing on digital aids.
Are home visits available for hearing assessments?
Yes, we offer free home visits for hearing tests and fittings across Northumberland and Newcastle, ensuring convenient access to our services.
How much do hearing aids cost?
Prices range from £995 to £3,895 per pair depending on technology level. We guarantee up to 50% lower prices than national chains with no hidden fees.
Do you provide aftercare for hearing aids?
Yes, we include lifetime aftercare with every purchase, covering adjustments, cleaning, and troubleshooting at no additional cost.
What earwax removal methods do you use?
We offer microsuction, irrigation, and manual removal techniques. Our specialists select the safest method based on individual medical history and wax severity.
