Business Details
43 Years
experience
Your Trusted Partner for Asset Management Software Solutions
Established in 1983, we have evolved from a traditional software provider to a pioneering Employee Owned Company since 2014. Our mission focuses on delivering cloud-based Enterprise Asset Management solutions tailored for local authorities, statutory undertakers, and contractors. Guided by the principles of innovation, integration, integrity, and employee involvement, we prioritise ethical business practices and collaborative growth. Our Aurora platform represents decades of investment in geospatial technology, mobile capabilities, and workflow automation, positioning us at the forefront of infrastructure management.With a dedicated team of industry experts and a customer-centric approach, we ensure our solutions align with evolving regulatory requirements while maintaining operational efficiency. Our reputation for technical excellence and client-focused service delivery has made us a trusted partner across the UK's public infrastructure sector.
Services
Asset Management Software
Street Works Coordination
Geospatial Integration
Mobile Working Tools
Workflow Automation
GIS Mapping Services
Consultancy Services
Implementation Support
Training Programs
System Integration
Details
- Year established: 1983
Highlights and features
- 40+ years of experience in infrastructure asset management solutions
- Employee-owned with commitment to ethical business practices
- Cloud-based Aurora platform with geospatial and mobile capabilities
- Tailored solutions for highways, utilities and public infrastructure
- Dedicated account management and professional services team
Services
Enterprise Asset Management
Our Aurora platform provides comprehensive asset management solutions for highways, street lighting, and infrastructure. The system supports inventory maintenance, planned and reactive maintenance regimes, and lifecycle analysis. With geospatial integration and mobile capabilities, it enables efficient asset tracking and condition monitoring across entire networks.
Street Works Coordination
Integrated street works management solution with DfT Street Manager compatibility. Features include permit management, works coordination, FPN processing, and mobile inspections. The system streamlines highway disruption management for authorities and statutory undertakers across England and Scotland.
Geospatial Integration
Advanced geospatial capabilities using ESRI technology enable dynamic mapping and spatial analysis. Features include symbology, map filters, and integration with third-party systems. Mobile GIS access supports field operations with offline functionality and route optimisation.
Professional Services
Expert implementation support covering system configuration, process change management, and technical training. Our PRINCE2-accredited project managers deliver tailored solutions for asset valuation, deterioration modelling, and compliance reporting across public infrastructure sectors.
Mobile Working
Mobile solutions for inspectors and contractors with route planning, data capture, and real-time updates. Compatible with smartphones and tablets, supporting both online and offline operations to reduce travel and improve field efficiency.
People
Marc Buxton
Professional Services Manager
Leading our professional services team with extensive experience in asset management solutions. Specialises in system implementation and process optimisation for public infrastructure stakeholders across the UK.
Dave Taylor
Asset Management Consultant
Expert in asset valuation and lifecycle planning with specialist knowledge of CIPFA/HAMFIG reporting standards. Provides consultancy on whole life costing and depreciation modelling for highway infrastructure.
Gemma Stewart
Professional Services Consultant
Specialises in street works coordination systems and compliance reporting. Experienced in delivering training programs and implementation support for local authorities and utility providers nationwide.
Steve Finley
Asset Management Consultant
Focused on GIS integration and spatial analysis for infrastructure management. Provides expert consultancy on network definition, condition evaluation, and prioritisation strategies for maintenance programs.
Jim Peacock
Communications and Learning Consultant
Responsible for training program development and knowledge dissemination. Specialises in creating accessible learning materials including video courses and interactive training modules for system users.
Questions
What is Symology's core software solution?
Our Aurora platform is a cloud-based Enterprise Asset Management system for highways, utilities, and infrastructure stakeholders. It integrates street works coordination, geospatial analysis, and mobile working tools.
How does Symology support implementation?
We provide PRINCE2-accredited project managers, system consultants, and training specialists. Our approach focuses on partnership working to ensure smooth implementation with minimal operational disruption.
Is Aurora compatible with existing systems?
The platform offers API integration with DfT Street Manager, CRM systems, finance platforms, and mobile applications. Our team ensures seamless connectivity with your existing technology ecosystem.
What training options are available?
We offer on-site training, web-based courses, video modules, and 'Train the Trainer' programs. All training materials are designed for practical application with hands-on learning exercises.
How is support provided?
Our helpdesk operates during business hours with dedicated SRWR support available Mon-Fri 8-5. Account managers provide ongoing support for system optimisation and process improvements.
