Business Details
Your Trusted School Uniform Supplier in Brentwood
Smarty Pants Schoolwear has established itself as a trusted provider of school uniforms and workwear, serving 40 pre-primary and primary schools, three secondary schools, and one Sixth Form. Our commitment to customer satisfaction drives every aspect of our operations, from collaborating closely with schools to tailor uniforms to their specific requirements to offering a seamless shopping experience both in-store and online. With a retail environment featuring changing rooms and ample parking, our knowledgeable staff ensures parents receive expert guidance on garment fits and uniform needs.We extend our expertise to workwear solutions, providing embroidered clothing that enhances business branding for clients ranging from after-school clubs to construction firms. Our dedication to quality is reflected in our meticulous garment care advice and flexible delivery options, including free school delivery and priority collection. As a business rooted in word-of-mouth referrals, we prioritise transparency, reliability, and long-term relationships with our customers.
Services
School Uniforms
Workwear
Embroidered Clothing
Free Delivery to Schools
Priority Order Processing
Garment Care Advice
Online Ordering
In-Store Fittings
Postal Delivery
Returns Service
Highlights and features
- We supply uniforms to over 40 schools with tailored solutions
- Our staff provides expert garment fitting advice
- We offer free returns within 28 days for non-personalised items
- We provide priority order processing during peak seasons
- We collaborate directly with schools to meet uniform specifications
Services
School Uniforms
We supply tailored school uniforms to 40+ educational institutions, working directly with schools to meet their specific uniform requirements. Our range includes garments for pre-primary, primary, secondary, and Sixth Form levels. Customers can choose between in-store fittings, online ordering with collection, or postal delivery options.
Workwear
Our workwear solutions feature embroidered clothing to enhance business branding. We cater to diverse sectors with products like embroidered tabards, hi-vis jackets, aprons, and soft-shell jackets. This service helps businesses project professionalism while meeting practical workplace requirements through customised uniform solutions.
Free Delivery to Schools
We offer free monthly delivery to selected schools during term time. This service operates on the last Friday of each month for participating institutions, including primary schools and nurseries. Deliveries are made directly to schools, streamlining uniform distribution for parents and educational establishments alike.
Priority Order Processing
Our priority collect service expedites order processing for time-sensitive needs. For an additional 12, customers receive their orders ahead of standard processing times. This option is particularly valuable during peak seasons when meeting school term deadlines is critical for uniform requirements.
Garment Care Advice
We provide detailed garment care instructions to extend the lifespan of uniforms. Our guidance covers washing, drying, and maintenance techniques specifically for schoolwear and knitwear. This service helps customers preserve garment quality while avoiding common issues like shrinkage, stretching, and pilling through proper care practices.
Questions
What schools do you supply uniforms for?
We supply 40+ pre-primary, primary, secondary, and Sixth Form schools in the local area and further afield.
Do you offer workwear solutions?
Yes, we provide embroidered workwear including tabards, hi-vis jackets, aprons, and soft-shell jackets for businesses.
What are your delivery options?
Options include Royal Mail Standard (£6.95), Royal Mail 24hr TRACKED (£8.95), free collection, and free school delivery.
Can I return items?
Unworn items with tags can be returned within 28 days, except personalised or special order items which are non-refundable.
Do you have in-store fittings?
Yes, our retail store offers changing room facilities for fittings during our opening hours.
How should I care for garments?
Follow label instructions, wash at 30°C max, avoid fabric conditioner, and dry flat to prevent damage.
Reviews (6)
Charlotte
Nov 14, 2021
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We went to pick up an item ordered which I have been unable to pick up due to a personal circumstance and with 3/4 people in there appearing to be doing nothing, they refused to provide the parcel to me. They advised me I need to book an appointment, it really doesnt take a lot to get a parcel when you have no other customers there. The customer service is appalling and I have been spoken to several times rudely on the phone over the years! It is so disappointing this is the only company In which I can get my sons school wear from!
Nicole Harvey
Oct 24, 2020
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Charlotte was so helpful with regards to my sons uniform order. Collection was quick and easy even though we are going through a global pandemic.
Debra Price
Sep 26, 2020
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This supplier is most certainly not a scam site as I have used them for years. Some people expect instant answers, have they not heard of Covid and the busiest time of the year. Some people really need to get a life and find something better to moan about. Well done Smartypants team for your hard work in this difficult time.
Maciej Bolesta
Aug 05, 2020
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Brilliant customer service by Charlotte. Few days ago I ordered online few items for my Daughter. Unfortunately we received wrong items. I wasnt angrythinks happen.specially during this pandemic days. Items were very important for my daughter, but I was expecting still 5-6 days for redelivery. So next day I emailed SmartyPants with explanation of all case. And guess what happened nextI had a call around midday from very kind girl Charlotte with apologize and very strong good will to help sort problem out. My driver collected correct items 2 hrs later and I had it all on my desk at 15
Muditha Jayangani Kottahachchi
Sep 15, 2019
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Great customer service. I visited without appointment to buy my daughter s new school wear. They were very busy at that time, but they help me in every possible way to select cloths. Really appreciate it. Keep up the good service.
Muditha Kottahachchi
Muditha Kottahachchi
Toni Reid
Dec 12, 2018
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Had to change daughters school unexpectedly two weeks before the end of year 7 staff were amazingly helpful, provided me quickly with full school uniform that day! Also they opened the shop for 1 morning to obtain my sons primary school uniform which was great I turned up and was in and out within 15 minutes with everything I needed
Very helpful staff Thanks
Very helpful staff Thanks
