Business Details
11 Years
experience
Emergency
services
Reliable Taxi Services in Stourbridge | Crystal Cabs
Established in 2015, Crystal Cabs has built a reputation for providing reliable and professional taxi services across Stourbridge and the wider West Midlands region. Our commitment to punctuality, customer satisfaction, and modern fleet management ensures seamless transportation solutions for both individual and corporate clients. We specialise in airport transfers, door-to-door journeys, same-day courier deliveries, and regular bookings for schools or workplaces. Our drivers are fully licensed, DBS-checked, and trained to deliver a stress-free experience, while our 24/7 booking system and GPS tracking technology enhance convenience. We prioritise transparency, offering clear pricing structures and flexible payment options, including card payments and corporate account billing.With a focus on safety and efficiency, we cater to passengers with special requirements, including wheelchair accessibility and guide dog accompaniment. Our dedication to continuous improvement is reflected in our proactive communication with airlines for real-time flight updates and our electronic logging system for repeat bookings. By combining local expertise with nationwide coverage to UK airports and beyond, we aim to exceed expectations through reliability, innovation, and personalised service.
Services
Airport Transfers
Door to Door
Same-Day Courier
School Runs
Sightseeing Tours
Details
- Year established: 2015
Highlights and features
- We operate a 24/7 service with GPS tracking for real-time updates.
- All drivers are DBS-checked and vehicles are locally licensed.
- We accept card payments, Apple Pay, and Google Pay with secure chip and pin.
- Our corporate account service simplifies billing for regular customers.
- We offer same-day courier deliveries with competitive pricing.
Services
Airport Transfers
Crystal Cabs provides dedicated airport transfer services to and from all major UK airports. Our drivers monitor flight statuses in real time to adjust pickup times accordingly, ensuring timely arrivals and departures. Passengers receive complimentary updates on flight changes, with vehicles equipped to accommodate luggage, wheelchairs, and guide dogs. This service guarantees stress-free travel for business or leisure.
Door to Door
Our door-to-door taxi service covers Stourbridge and surrounding areas, offering reliable transportation for daily commutes, medical appointments, or social visits. Vehicles are available 24/7, with bookings accessible via phone, text, or online form. Drivers prioritise punctuality and route efficiency, ensuring direct travel between specified addresses without unnecessary detours or delays.
Same-Day Courier
Crystal Cabs same-day courier service securely transports parcels and documents across the West Midlands and nationwide. Deliveries are handled by trusted drivers with real-time tracking updates provided. Competitive pricing starts from 15, with options for urgent or time-sensitive shipments. This service is ideal for businesses requiring fast, reliable logistics solutions.
School Runs
Designed for students and staff, our school run service ensures punctual arrivals at educational institutions. Repeat bookings are logged electronically to maintain consistency, with drivers trained to assist passengers with special needs. Parents benefit from advance booking options and 24/7 support to manage schedule changes or emergencies.
Sightseeing Tours
Crystal Cabs offers custom sightseeing tours where drivers act as local guides, showcasing landmarks and attractions. This full-day service operates at competitive rates, with flexible itineraries tailored to passenger interests. Ideal for tourists or residents seeking hassle-free exploration of Stourbridge and nearby cities.
Questions
How do I book a taxi with Crystal Cabs?
Book via our online form, call 01384 422888, or text 07811 422888 using our Text4Taxi service for advance bookings.
Do you offer airport transfer services?
Yes, we provide transfers to all UK airports with real-time flight tracking and competitive pricing starting from £60.
Can I pay by card?
Yes, we accept credit/debit cards, Apple Pay, and Google Pay with a 3% admin fee for electronic payments.
Are your drivers DBS checked?
All drivers undergo DBS checks and hold valid local authority licenses for passenger safety.
Do you have corporate account options?
Yes, businesses can open corporate accounts for consolidated monthly billing with a 10% admin fee on invoices.
What if I need special assistance?
Notify us in advance for wheelchair access, guide dogs, or other requirements to ensure appropriate vehicle arrangements.
Reviews (6)
Jane Everitt
Dec 11, 2021
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Professional on every level. I will definitely use Crystal Cabs again. Quick response, easy to book, immaculate cab and 100% reliable. Perfect company!! Thank you everything Crystal Cabs!!
Trevor Wallace
Nov 23, 2021
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So what you're telling me is, you're a Taxi company that can't supply a Taxi for a 15 minute journey with a 2 hour notification. You might want to look into that.
Called to book a taxi for 5.45pm, 2 hours notice, only to be told that they have no one available for a 15 minute journey. Will never call this company again.
Called to book a taxi for 5.45pm, 2 hours notice, only to be told that they have no one available for a 15 minute journey. Will never call this company again.
Darren B.
Nov 12, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Thanks so much!! I must say Ive been using them for 3 years now and they are the best in this area.
Thanks so much!! I must say Ive been using them for 3 years now and they are the best in this area.
Kez Ingleby
Dec 21, 2019
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Once again a great service. The man who answers the phone is always very friendly as are the drivers. Fair prices too. Would highly recommend.
Sam
Dec 03, 2019
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Super reliable, always on time, fab service especially recently for my airport booking. My flight was delayed and I was worried that my taxi would get fed up of waiting at the time Id given and leave, as I couldnt let them know because of the mobile charges abroad and the airport WiFi wouldnt work. But crystal cabs had kept an eye on the live flight times online even though it was in the middle of the night, so they knew Id be arriving late and came on time without me having to let them know! Made life so much easier
Vishal Chawla
Sep 15, 2019
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Great company, they take me to Russell hall hospital 3 times a week. Never been late once in 2 years.
