Business Details
18 Years
experience
Emergency
services
Your Trusted West London Real Estate Partner
Established in 2008, Horton and Garton is an independent West London estate agency dedicated to providing professional and effective property services. Our team combines extensive local expertise with a commitment to delivering exceptional results for clients buying, selling, renting, or managing property. With offices in Chiswick, Hammersmith, and Shepherds Bush, we offer tailored advice supported by in-depth market knowledge. Our services include property sales, lettings, and comprehensive property management, ensuring landlords and tenants receive reliable support.We prioritise transparency, maintaining low property-to-manager ratios for personalised attention. Regular property inspections and 24/7 emergency assistance underscore our commitment to client satisfaction. Recognised for our award-winning service, we continue to build on 15 years of experience in London's competitive property market.
Services
Property Sales
Property Lettings
Property Management
Sales Valuation
Lettings Valuation
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in West London property markets
- Our team maintains low property-to-manager ratios for personalised service
- We offer 24/7 emergency assistance for landlords and tenants
- Regular property inspections with detailed reports and photographic updates
- Award-winning service recognised for professional excellence
Associations and certifications
- Propertymark
Services
Property Sales
Our property sales service helps homeowners achieve optimal prices through strategic marketing and local market expertise. We provide accurate valuations, professional photography, and targeted advertising across multiple platforms. With dedicated negotiators and transparent communication, we guide clients through every stage of the selling process.
Property Lettings
We connect landlords with quality tenants through comprehensive property marketing and rigorous applicant screening. Our lettings service includes market analysis, tenancy agreements, and ongoing support for both landlords and tenants. Regular property inspections ensure compliance and maintenance standards are maintained throughout the tenancy.
Property Management
Our property management service offers landlords complete oversight of their rental properties. This includes rent collection, maintenance coordination, and 24/7 emergency support. Each property is assigned a dedicated manager who conducts bi-annual inspections and provides detailed reports to ensure landlords maintain full compliance and property standards.
People
John Horton
Owner and Director
With over 15 years in West London real estate, John established Horton and Garton to provide professional yet personable estate agency services. He oversees strategic operations and maintains client relationships.
Marla Ashley Clements
Managing Director
Marla leads daily operations across all departments, ensuring service excellence. Her expertise in property transactions and team leadership drives the company's continued growth and client satisfaction.
Louise Jones
Sales Manager
Louise manages the Chiswick sales team, combining local knowledge with market analysis to deliver successful property transactions. She specialises in premium property marketing and client consultation.
Aggie Tukendorf
Lettings Manager
Aggie oversees lettings operations, ensuring quality tenant placements and landlord satisfaction. With extensive experience in rental market dynamics, she manages property portfolios and tenancy compliance requirements.
Sabina Karimova
Property Manager
Sabina provides dedicated property management support, conducting inspections and coordinating maintenance. She ensures landlords receive regular updates and tenants receive prompt assistance for property-related issues.
Questions
What areas do Horton and Garton cover?
We specialise in West London, including Chiswick, Hammersmith, Shepherds Bush, and surrounding postcodes.
What property management services do you offer?
Our property management includes regular inspections, emergency support, and dedicated account management for landlords.
How do you help sellers stand out in a competitive market?
We provide realistic pricing guidance, professional preparation advice, and targeted marketing strategies for optimal results.
Are your estate agents qualified professionals?
All our team members are certified by Propertymark and maintain industry best practices through continuous professional development.
What emergency services do you provide for tenants?
We offer 24/7 emergency assistance for urgent property issues, ensuring prompt resolution for landlords and tenants.
Videos
Reviews (4)
Dandan
Jan 06, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
We rented our first property in London through Horten and Garton. Shiyane Carpenter was very helpful and professional. She always answers our questions quickly and helps us solve it. This alleviates our anxiety about renting. Many thanks. If I have a friend who wants to rent a property, I will definitely recommend her.
We rented our first property in London through Horten and Garton. Shiyane Carpenter was very helpful and professional. She always answers our questions quickly and helps us solve it. This alleviates our anxiety about renting. Many thanks. If I have a friend who wants to rent a property, I will definitely recommend her.
Sue Fennimore
Dec 07, 2021
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Positive:Professionalism,Responsiveness
Well, look no further than Charlie Carroll if youre looking to buy. Endlessly patient, proactive, helpful and committed to finding you the perfect place. Couldnt recommend highly enough. Thanks Charlie, for all your help.
Well, look no further than Charlie Carroll if youre looking to buy. Endlessly patient, proactive, helpful and committed to finding you the perfect place. Couldnt recommend highly enough. Thanks Charlie, for all your help.
Matt Short
Dec 03, 2021
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Positive:Professionalism,Responsiveness
Joel made sure the process of renting my flat was smooth from start to finish. I would definitely speak to Joel if I ever needed to move again.
Joel made sure the process of renting my flat was smooth from start to finish. I would definitely speak to Joel if I ever needed to move again.
Lucy Cotter
Nov 30, 2021
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I use Horton and Garton to manage my properties. They are exceptional. They go out of their way to ensure everything is working properly. They regularly check the properties to ensure that the tenants are keeping them at a good standard. I have recently experienced some difficulties with work carried out at one of my properties. Horton and Garton have taken over the management and have taken control of the situation and are dealing effectively with the contractors to ensure that the work is being completed. I cannot rate them highly enough. If you are looking for a management company to manage
