Business Details
Emergency
services
Your Trusted Auto Repair Partner in Andover
Established in Andover, Hampshire, we are a dedicated vehicle body repair centre serving the South of England. Our team specialises in repairing all makes and models of cars and light commercial vehicles, handling everything from minor scratches to extensive chassis damage. Utilising SMART repair technology and the latest equipment, we prioritise minimal invasiveness while maintaining exceptional quality. Our BS10125-approved technicians combine technical expertise with a commitment to customer satisfaction, ensuring vehicles are restored to pristine condition.With a strategic location on Portway West Business Park, we offer efficient recovery services for unroadworthy vehicles and flexible collection/delivery options. Our investment in a modern workshop guarantees adherence to manufacturer specifications, and our 24-hour emergency contact ensures timely support for urgent needs. Customer testimonials consistently highlight our rapid turnaround times, transparent communication, and flawless repair outcomes.
Services
Minor & Major Repairs
Wheel Refurbishment
Tyre Replacement
Glass Fitting
Air Conditioning
Car Detailing
Collection & Delivery
4 Wheel Alignment
Highlights and features
- We offer rapid turnaround times with repairs completed within 48 hours
- Our team is BS10125 approved and highly trained in all vehicle types
- We utilise SMART repair technology for minimally invasive solutions
- We provide 24-hour emergency contact for urgent vehicle issues
- Our manufacturer-approved methods guarantee pristine repair outcomes
Associations and certifications
- BS10125
What people say
Utterly impressed
Impeccable work
Excellent service
Looks new again
Highly recommend
Services
Minor & Major Repairs
We handle all vehicle body damage from small scratches to extensive chassis repairs. Using SMART technology and manufacturer-approved methods, our certified technicians restore vehicles to original condition while maintaining structural integrity. This service covers all car and light commercial vehicle makes.
4 Wheel Alignment
Our precision wheel alignment service uses laser-guided equipment to optimise tyre life and vehicle handling. Correcting alignment issues improves steering response and fuel efficiency while ensuring even tyre wear across all four wheels.
SMART Repairs
Specialist SMART (Small to Medium Area Repair Technology) solutions fix minor damage without full panel replacement. This eco-friendly method preserves factory paint finishes and reduces repair times by up to 30% compared to traditional methods.
Glass Fitting
We replace and repair all vehicle glass components including windscreens, windows and mirrors. Using OEM-quality parts and adhesives, our technicians ensure watertight seals and proper functioning of safety sensors integrated into modern glass systems.
Wheel Refurbishment
Professional wheel refurbishment restores damaged alloys and steel wheels to like-new condition. Our process includes dent removal, paint correction and protective lacquering to eliminate kerb damage and corrosion while maintaining wheel integrity.
Questions
What types of vehicle repairs do you handle?
We repair all makes and models of cars and light commercial vehicles, from minor scratches to major chassis damage using SMART technology.
How quickly can you complete repairs?
Most repairs are completed within 48 hours, with emergency services available for urgent requirements through our 24-hour contact.
Are your technicians certified?
Yes, our team holds BS10125 approval and manufacturer certifications for brands including Tesla, Mercedes, BMW and Audatex systems.
Do you offer collection and delivery services?
Yes, we provide flexible collection and delivery options, including weekend availability, to accommodate customer schedules.
What areas do you cover?
Based in Andover, we serve the entire South of England with vehicle recovery and repair services.
Reviews (5)
Thomas Haggath
Sep 03, 2021
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I bumped my Astra up the side of a barrier and managed to dent the car and scrape the filler back to metal. John and his team took one look and informed me of a bad previous repair and that even the smallest of… knock would have dented the car and caused damage. John and his team scraped it all back and filled all of the damage in with industry measurements and fixed the dents and scratches within a week.
thanks to John and his team! Would recommend to anyone!
thanks to John and his team! Would recommend to anyone!
Leah Day
Aug 18, 2021
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I cannot recommend Highly enough!! John was helpful and swift in fixing a car that I had tapped 🤦🏼♀️ with my campervan! He helped me sort the part and fixed the car in no time at all. I am truely grateful and 100% recommend his services!⭐️⭐️⭐️⭐️⭐️
James Gosden
Jun 24, 2021
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Great service from start to finish! Very professional throughout while keeping me up to date along with the whole process! The work and finished product is second to none really was blown away! while being a really friendly personal family run business also! Would highly recommend !!
Tina Holt
Jun 11, 2021
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My alloy wheels were in a terrible state. I was so amazed that they could make them look like new wheels. They look fantastic. I couldn’t be happier with the service I received from start to finish. I would gladly recommend them.
Clare Envis
Jun 01, 2021
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Very impressed with the service provided by IM ARC. They are extremely professional both with their workmanship and customer service. I would highly recommend.
