Business Details
Your Trusted NHS General Practice in Bracknell
Forest Health Group is a dedicated NHS general practice serving patients in Bracknell, Berkshire. Established to provide comprehensive primary healthcare services, we combine modern digital solutions with traditional patient care to meet the needs of our diverse community. Our team of experienced GPs and healthcare professionals offers a wide range of services, including online consultations, repeat prescriptions, health screenings, and chronic disease management. We prioritise patient accessibility through extended evening and weekend appointments, ensuring care fits around busy schedules. Our practice is accredited for GP training, reflecting our commitment to medical education and excellence.We work closely with local NHS partners to deliver coordinated care, while maintaining strict confidentiality and compliance with data protection standards. Through regular audits and staff training, we uphold high clinical governance and infection control protocols. Our patient-centred approach empowers individuals to manage their health through digital tools like the NHS App and online triage systems. We actively seek patient feedback to improve services and maintain transparency through detailed policies and public reporting. As a trusted healthcare provider, we strive to deliver compassionate, evidence-based care to every patient who walks through our doors.
Services
Online consultations
Repeat prescriptions
Health screenings
Chronic disease management
Extended hours care
Patient education
Digital health tools
Medical training
Infection control
Feedback systems
Highlights and features
- We offer online patient triage systems for efficient self-care and appointment requests
- Our extended evening and weekend appointments accommodate busy schedules
- Experienced GPs provide personalised care with annual medication reviews
- We maintain strict infection control protocols with regular staff training
- Digital tools like the NHS App enable easy access to prescriptions and records
Associations and certifications
- Health Education England Thames Valley
Services
Online consultations
Our online consultation system enables patients to securely communicate with healthcare professionals through digital platforms. This service provides convenient access to medical advice, prescription requests, and appointment bookings without requiring in-person visits. Patients can complete health questionnaires and receive guidance through secure NHS-approved systems like PATCHS and Accurx.
Repeat prescriptions
We offer streamlined repeat prescription services through multiple channels including the NHS App, online portals, and physical prescription slips. Patients can request regular medications with automated reviews for hormonal therapies and mental health treatments. Our system requires 48 hours processing time to ensure medication safety and appropriateness.
Extended hours care
Access GP appointments during extended hours at our Boundary House Surgery location. Available Monday-Friday 18:30-20:30, Saturdays 08:00-14:00, and Sunday morning slots, this service accommodates patients who struggle to attend daytime appointments. Cancellations can be managed through our dedicated phone line during clinic hours.
Health screenings
Our practice provides comprehensive health screening services including cervical cancer prevention programs and medication reviews for chronic conditions. We offer digital resources through the NHS App for symptom checking and health monitoring, alongside in-person screening for conditions requiring physical examination and laboratory testing.
Medical training
As an accredited training practice, we educate future GPs and foundation doctors through supervised clinical placements. Our training program includes video consultations for educational purposes with patient consent, and regular assessments by approved medical educators to maintain high standards of clinical practice.
People
Dr Sarah Lewandowski
GP Trainer
Dr Lewandowski is one of our experienced GP trainers responsible for mentoring medical trainees. She contributes to our practice's educational mission while providing comprehensive patient care.
Dr Rachel Boyce
GP Trainer
Dr Boyce serves as a GP trainer within our practice, combining clinical expertise with medical education responsibilities. She plays a key role in training the next generation of general practitioners.
Dr Sarah Hoskins
GP Trainer
Dr Hoskins is an experienced GP trainer who supports medical trainees while maintaining her clinical practice. Her dual role helps maintain our practice's high educational standards and clinical excellence.
Questions
How do I book an appointment with a GP?
You can book appointments through the NHS App, our online portal, or by calling 01344 421364 during opening hours. Extended evening and weekend slots are available at Boundary House Surgery.
Can I request repeat prescriptions online?
Yes, use the NHS App, online NHS login, or our dedicated webforms for contraception, HRT, and anxiety/depression medications. Allow 2 working days for processing.
What should I do in a medical emergency?
Call 999 for life-threatening emergencies. For urgent but non-life-threatening issues when we're closed, contact NHS 111 for immediate medical advice.
Are home visits available?
Home visits are provided for housebound patients. Please call before 10:00am to request a visit. Many visits are now conducted by trained paramedics for better resource allocation.
How do I update my medical records?
Use our online webform to update personal details and health information. For significant medical history changes, schedule a consultation with your named GP for comprehensive record updates.
What infection control measures are in place?
We maintain rigorous infection control through regular audits, staff training, and protocols covering decontamination, waste management, and outbreak prevention. Our practices follow NHS guidelines for patient and staff safety.
Reviews (4)
Tanya Lule
Oct 22, 2020
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They have deleted me from the system just without asking me. When I call for an appointment theyve told they I am not registered with them anymore however I was very surprised because I never left.
Arif Noor
Sep 23, 2019
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The online service is very easy to use. I have to consult my gp every 2/3 weeks and its super easy to reach them to message for questions, schedule apts/phone consultations. I usually get responses within the day and dont have to chase up. Quick & easy, convenient, in & out.
Nick Rowsell
Sep 19, 2019
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I started at Skimped Hill 20 years ago after becoming disatisfied with my old GP. They have now merged into Forest Health. I find that i can actually get appointments more easily as there are different surgeries. You need a car though in Bracknell as the surgeries are spread out. I have always managed to get an appointment when I need one and the GPs are all great. Practice nurses and health care assistants do the other stuff. They have a physio too which is really handy as previously i had to be referred to Heatherwood.
Aleem Khan
Sep 11, 2019
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Worst management, we registered 1 month back, today when we wanted appointment for child they updated that he is not registered. We have the registration number also but still they removed the records of my child without asking us. Again today I have taken a new form to register and go through the entire procedure when my child is suffering from fever,cold etc.
