Business Details
Your Trusted Partner for Administrative Support Solutions
Proactive Assistants was founded to provide professional administrative support to busy entrepreneurs and executives. With over a decade of experience in business administration, our team delivers tailored virtual and on-site solutions to help clients streamline operations and focus on growth. We specialise in bookkeeping, social media management, diary coordination, and document management, serving clients across the UK and internationally. Our flexible approach ensures services adapt to individual business needs, whether requiring ad-hoc assistance or long-term support.By combining technical expertise with a proactive mindset, we help clients reduce administrative burdens while maintaining high standards of accuracy and efficiency. Our commitment to reliability and client satisfaction has earned us long-standing relationships with businesses across diverse industries, including finance, healthcare, and trade associations.
Services
Virtual Assistant
Bookkeeping
Transcription
Diary Management
Mail Management
Database Services
Presentation Creation
Social Media Management
Telemarketing
On-Site Support
Highlights and features
- We offer over 10 years of experience in administrative support services
- Flexible virtual and on-site service delivery models available
- Cost-effective solutions with no hidden fees or commitments
- Experienced team with expertise in bookkeeping and CRM systems
- Proven track record of client retention across multiple industries
What people say
On time and accurately
Thoroughly reliable
Excellent tips
Professional work ethic
Positive attitude
Services
Virtual Assistant
Our virtual assistant services provide remote administrative support for businesses worldwide. We handle tasks including email management, calendar coordination, and document preparation. Clients benefit from flexible engagement models tailored to their specific needs and workflow requirements.
Bookkeeping
Professional bookkeeping services maintain accurate financial records using Xero, Sage, and Excel. We manage invoicing, expense tracking, and CIS returns while collaborating with accountants. This ensures businesses maintain up-to-date financial visibility and compliance.
Transcription
Accurate transcription services cover meetings, interviews, and dictations. We produce detailed minutes for disciplinary hearings and board meetings, with options for in-person attendance or audio file processing. Our two-monitor setup ensures precision in document creation.
Social Media Management
Comprehensive social media management includes content scheduling, profile maintenance, and engagement monitoring. We manage platforms like LinkedIn, Facebook, and Instagram while ensuring consistent brand representation across digital channels.
Diary Management
Expert diary management organises appointments across time zones using cloud-based systems. We coordinate meetings, schedule follow-ups, and manage travel logistics. Our experience ensures efficient time utilisation for busy professionals.
People
Sue Cliff
Managing Director
Sue Cliff has over 10 years' experience providing administrative support to businesses. Prior roles included Executive Administrator and Personal Assistant to Managing Directors. She established Proactive Assistants to help entrepreneurs streamline operations through tailored virtual and on-site support solutions.
Questions
What administrative services do you offer?
We provide bookkeeping, social media management, diary coordination, transcription, and virtual/on-site support tailored to business needs.
Do you work on-site or remotely?
We offer both virtual and on-site support in Staffordshire, Derbyshire, and West Midlands, with remote services available nationwide.
How do you ensure data security?
We handle sensitive information confidentially using secure cloud systems and follow GDPR guidelines for data protection.
Can you help with urgent tasks?
Our flexible services accommodate urgent requests, with priority handling available for time-sensitive administrative requirements.
What industries do you work with?
We support businesses across finance, healthcare, trade associations, and professional services sectors throughout the UK.
How are your services priced?
Billing is based on actual hours worked with transparent pricing and no hidden fees for administrative support services.
Videos
Reviews (2)
Karen Kirby
Jun 02, 2020
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I often use Sue as a notetaker in HR meetings. This is because she is reliable, efficient and discreet. I would highly recommend her for all you PA work.
The Globe Foundation
Dec 20, 2019
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Fantastic and professional service! Would highly recommend for telemarketing activities as well as general administrative duties. Great to have as part of our extended team.
