Business Details
50+ Years
experience
Your Trusted Freight Partner for Global Logistics Solutions
Established in 1951, FS Mackenzie has evolved from a UK domestic freight provider to a globally recognised logistics leader. Our expertise spans sea, air, road, and rail freight, supported by a dedicated team operating from strategic UK hubs in Basildon, Dover, and Heathrow. With a 25-year specialism in UK-to-New Zealand shipping and recognition as a Non-Vessel Owning Common Carrier (NVOCC), we deliver tailored solutions for full and part-load cargo. Our integration into DP World since 2025 has strengthened our capacity to offer end-to-end supply chain management, including customs clearance, warehousing, and specialist caravan/car exports.We maintain IATA licensing for air freight excellence and prioritise environmentally conscious rail freight alternatives. Our heritage of innovation, combined with a commitment to punctuality and transparency, ensures clients receive cost-effective, secure, and compliant logistics services across 40+ global destinations.
Services
Sea Freight
Air Freight
Road Freight
Rail Freight
Customs Clearance
Caravan Shipping
Warehousing
LCL Consolidation
FTL Haulage
Export Documentation
Details
- Year established: 1951
Highlights and features
- 25 years of expertise in UK-to-New Zealand shipping
- Recognised NVOCC with direct consolidation containers
- Dedicated team for all freight solutions
- Extensive global network of partners
- Specialist caravan and car shipping services
Associations and certifications
- International Air Transport Association (IATA)
Services
Sea Freight
Our sea freight services offer cost-effective solutions for full container (FCL) and part-load (LCL) shipments. With direct consolidation containers to major ports in China, India, and the Middle East, we ensure secure global cargo movement. Our NVOCC status enables tailored shipping schedules, including weekly departures to New Zealand, supported by UK-based loading facilities and customs expertise.
Air Freight
IATA-licensed air freight services provide rapid global delivery for time-sensitive cargo. We handle both commercial and chartered shipments, offering customs deferment options and door-to-door tracking. Our Heathrow-based specialists coordinate with international partners to ensure seamless clearance and last-mile delivery across 120+ countries.
Caravan Shipping
Specialist shipping for caravans, motorhomes, and vehicles to destinations including Australia, New Zealand, and Asia. Services include secure container loading, quarantine compliance, and UK-wide collection. Our Abingdon depot provides professional preparation, including component protection and condition reporting, ensuring hassle-free delivery to global ports.
Customs Clearance
Comprehensive customs brokerage for imports and exports across all transport modes. Our team navigates complex regulations to expedite cargo release at UK ports and airports. Services include documentation preparation, duty deferment processing, and non-routine clearance support, ensuring adherence to HMRC requirements while minimising delays.
Rail Freight
Eco-friendly rail solutions connect European hubs directly to London, offering cost savings over road freight. Partnering with major operators, we handle full-load shipments via dedicated freight trains. This service reduces carbon emissions by 76% compared to road transport while maintaining competitive transit times for bulk cargo.
Questions
What freight services does F.S. Mackenzie offer?
We provide sea, air, road, and rail freight solutions alongside customs clearance, warehousing, and specialist caravan/car exports.
Can you ship vehicles internationally?
Yes, we specialise in caravan, motorhome, and car exports to New Zealand, Australia, Asia, and globally.
Do you handle customs documentation?
Our team manages full customs clearance for all shipment types across UK ports and airports.
What is LCL shipping?
LCL (Less-than-Container Load) allows cost-effective shipping by sharing container space with other consignments.
Are your rail freight services environmentally friendly?
Yes, our rail options reduce CO2 emissions by 76% compared to road freight.
How can I get a shipping quote?
Contact our Basildon, Dover, or Heathrow offices via phone or email for a tailored freight quotation.
Reviews (5)
Monty McPherson
Jan 20, 2021
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Excellent service from start to finish. I found FS Mackenzie very helpful and keen to help both me and my staff. We are a newly formed company and found them more than willing to offer advice to us, which we found particularly helpful. I would certainly recommend them to anyone else in a similar position. Thank you for such a good service.
Mark Taylor
Jan 16, 2021
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Positive:Professionalism,Quality,Value
I used this company recently for a shipment from China to the UK by sea. I found the pricing very keen and the service to be very attentive to my needs. I would recommend them to others.
I used this company recently for a shipment from China to the UK by sea. I found the pricing very keen and the service to be very attentive to my needs. I would recommend them to others.
Jax
Jul 13, 2020
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DO NOT RECOMMEND!! We experienced totally inadequate, inefficient & incompetent service which caused extreme stress for several months. It cost us over double the quote & we're stil in process of claiming on insurance. They admitted responsibility to some of it but the resolution was unacceptable & as the managing director - Steve Mercer - took so long looking into our complaint it cost over $500 more at the at storage facility in NZ. I don't usually like to leave negative reviews but still infuriated with the shoddy service from this company.
Liam D.
Jul 01, 2020
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The guys at F.S. Mackenzie are always a pleasure to work with. They'll give you great quotes, fantastic customer service and excellent after care -from collection to delivery. I reccomend using them, if you want a stress free experience!
Richard Moxon
Jun 08, 2020
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I Would say the only negative is I had to chase a little to get emails and information . I found Lacey and Laura to be polite and very helpful, extremely patient as my list of requirements were extensive they obliged and to be fair very reasonable with the price .... I recommend this company and especially the two ladies that assisted me through my import 4 stars only reason not 5 is that I had to chase on 2 occasions .
