Business Details
Emergency
services
Your Trusted Local Pharmacy in London
Healthside Pharmacy is an independent pharmacy based in Shepherds Bush, London, dedicated to providing exceptional care and customer service with a focus on health and well-being. Our intensively trained staff offers comprehensive healthcare solutions, from over-the-counter advice to treatments for minor ailments. We dispense both NHS and private prescriptions, provide repeat prescription collection and delivery, and offer specialist services such as smoking cessation, health advice, and emergency hormonal contraception. Our commitment to quality is reflected in our participation in patient satisfaction surveys, multidisciplinary audits, and NHS complaint procedures.We prioritise staff training, appropriate staffing levels, and adherence to national patient safety reporting schemes. Our services are designed to ensure accessibility, including a private consultation room for confidential discussions and support for patients with disabilities. We actively seek patient feedback through anonymous questionnaires to continuously improve our offerings.
Services
NHS Prescriptions
Flu Vaccinations
Emergency Contraception
Prescription Delivery
Health Advice
Smoking Cessation
Medicine Use Reviews
Care Home Services
Wholesale Supplies
Vaccination Programmes
Highlights and features
- We offer free repeat prescription collection and delivery within our local community.
- Our walk-in flu vaccination service requires no appointments for eligible patients.
- Trained staff provide expert advice on over-the-counter medicines and minor ailments.
- Private consultation rooms ensure confidential discussions about healthcare needs.
- We participate in NHS quality assurance schemes and patient safety reporting.
Associations and certifications
- General Pharmaceutical Council (GPhC)
Services
NHS Prescriptions
We dispense NHS prescriptions with expert advice on medication usage, storage, and interactions. Our systems ensure accurate labelling and safety checks, including child-resistant packaging. Patients receive clear guidance on precautions and storage conditions to optimise treatment outcomes.
Flu Vaccinations
Our walk-in flu vaccination service caters to NHS-eligible patients aged 50+, those with medical conditions, and healthcare workers. No appointments are required, and our pharmacists provide immediate advice on vaccine suitability and aftercare, ensuring accessibility during annual flu seasons.
Emergency Contraception
We provide emergency hormonal contraception (EHC) with private consultations to assess suitability. Our pharmacists offer discreet advice on usage, efficacy, and potential side effects, ensuring patients make informed decisions about their reproductive health within critical timeframes.
Prescription Delivery
Our free repeat prescription collection and delivery service ensures medications reach patients promptly. We coordinate with surgeries to order prescriptions, offering collection after two days or free home delivery for those unable to visit the pharmacy.
Care Home Support
We supply tailored medication management for nursing homes, including dossete boxes and MAR charts. Our systems ensure accurate labelling, timely delivery, and compliance with CQC requirements, supporting care staff in administering medicines safely and efficiently.
Questions
What NHS services does Healthside Pharmacy offer?
We provide NHS prescriptions, flu vaccinations, smoking cessation support, medicine use reviews, and emergency hormonal contraception. Our services aim to reduce GP wait times through the Pharmacy First scheme.
Do I need an appointment for a flu jab?
No appointments are required for NHS flu vaccinations. Eligible patients (aged 50+, with medical conditions, or healthcare workers) can walk in during opening hours for immediate service.
How can I get my repeat prescription delivered?
We offer free repeat prescription collection and delivery. We can order your prescription from your surgery and deliver it to you within two days of processing.
Are there private healthcare services available?
Yes, we offer private flu vaccinations and emergency hormonal contraception. Our pharmacists provide confidential consultations to assess suitability for these services.
What accessibility features do you provide?
We have step-free wheelchair access, private consultation rooms, and tailored support for patients with disabilities, including alternative labelling and compliance aids.
Reviews (4)
F. H.
Dec 26, 2021
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Such nice, genuine people. Came for a covid jab, I have a phobia of needles and they accommodated me so well. Didnt even feel it at all! Lovely staff all around. Thanks
Raymond Diez
Jul 25, 2019
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I get things sent here all the time when I know I won't be home and have a dpd delivery that needs to be delivered. Works well for me! Small but tidy!
Stephen Doughty
Dec 23, 2018
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Helpful and attentive to my emergency prescription requirements. Having forgotten to bring my meds to London for my 2 day stay, the staff were extremely helpful and within 10 minutes I was sorted out. Thank you for helping me out today.
Lennie Thomas
Dec 25, 2017
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The staff were far from attentive to the point of rudeness. The products are overpriced and as much as I like to support independent local businesses, I could find all I wanted so much cheaper in the supermarket pharmacy 400 yards down the shepherds bush road. In fact there is even better chemists on Blythe road were the staff are friendly and the service is good.
