Business Details
Emergency
services
Trusted Edinburgh Locksmith Services
Hero Locksmith is a fully trained and insured local Edinburgh-based locksmith service operating across Edinburgh and the Lothians. Established to provide reliable, transparent, and high-quality security solutions, we specialise in emergency lockouts, UPVC door repairs, and lock replacements using branded parts conforming to British Standards. Our team of experienced professionals prioritises non-destructive entry methods and offers fixed pricing with no hidden fees, ensuring customer satisfaction through prompt service and 12-month warranties on all work. Accredited by the Edinburgh Trusted Trader Scheme, we combine local expertise with police-backed credibility to deliver trustworthy solutions for residential and commercial clients. 
Services
Lock Repairs
Emergency Locksmith
UPVC Door Repairs
Master Key Systems
Lock Replacement
Highlights and features
- 24/7 emergency response with 30-minute average arrival times
- No call-out fees and fixed pricing guaranteed upfront
- 12-month warranties on all parts and workmanship
- Non-destructive entry specialists preserving door integrity
- Accredited by Edinburgh Council-backed Trusted Trader Scheme
Associations and certifications
- Edinburgh Trusted Trader Scheme
What people say
Fast response
Fair pricing
Professional service
Quality workmanship
Friendly staff
Services
UPVC Door Repairs
Specialist UPVC door repairs addressing misalignment, broken gearboxes, and euro cylinder replacements. Our technicians resolve common issues like door slippage and locking mechanism failures using quality parts. All repairs include a minimum 12-month warranty, ensuring long-term functionality and security for residential properties.
Emergency Locksmith
24/7 rapid-response emergency locksmith service for lost keys, locked-out situations, and break-ins. We prioritise non-destructive entry methods to access properties without damaging doors or locks. All emergency callouts include fixed pricing and immediate lock replacement options meeting BS3621 insurance standards.
Lock Replacement
Comprehensive lock replacement services for wooden and UPVC doors, including high-security BS TS007 3 Star anti-snap cylinders. We stock quality branded locks at RRP or below, with immediate installation available for most common door types. All replacements carry a 12-month warranty.
Master Key Systems
Installation and maintenance of master key systems for residential and commercial properties. Our systems allow multiple locks to be operated by a single master key while maintaining individual cylinder security. Ideal for properties requiring tiered access control across multiple doors.
Key Cutting
On-site key cutting services for standard and security-coded keys. Our mobile vans carry extensive key blanks and cutting equipment to produce duplicates at your location. Services include emergency key replacement and security key duplication for modern locking systems.
People
Richard Hamilton
Owner & Lead Locksmith
Richard has operated Hero Locksmith for over a decade, building a reputation for reliable service and technical expertise. With 20+ years' experience in the locksmith trade, he specialises in non-destructive entry and UPVC door repairs. His local knowledge of Edinburgh and commitment to quality parts ensure customer satisfaction.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency locksmith services 365 days a year with average response times under 30 minutes.
Are your prices fixed or hourly charged?
All our prices are fixed and quoted upfront over the phone with no hidden fees or call-out charges.
Which areas do you cover?
We serve Edinburgh and surrounding areas including Balerno, Dalkeith, Livingston, Loanhead, Musselburgh, Penicuik, and South Queensferry.
Do you use quality lock components?
We exclusively fit branded locks meeting British Standards with minimum 12-month warranties on all parts.
Are you police-vetted and insured?
Yes, we're accredited by Edinburgh Trusted Trader (police-backed scheme) with full insurance coverage for all work.
Can you repair UPVC doors?
Yes, we specialise in UPVC door repairs including realignment, gearbox replacements, and euro cylinder upgrades.
Reviews (6)
Ross
Oct 18, 2021
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I called Richard to come and fit a sturdier lock as there had been some burglaries in the area. I initially planned to replace front and back door locks but Richard advised me that my back door lock was more than sufficient and didnt need replaced - Im sure others may not have been as honest and simply replaced the lock and charged me for it. He did replace the front door lock very efficiently and at a competitive price. Will definitely use again and have already recommended Hero Locksmith to neighbours.
Gillian Wilson
Oct 03, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Called Hero Locksmith after a key broke in my door lock. He arrived less than an hour later, fixed the problem very quickly, and was very reasonably priced. (He was also upfront about any costs when I called, so no hidden charges!). Great service, friendly, professional, and I would highly recommend.
Called Hero Locksmith after a key broke in my door lock. He arrived less than an hour later, fixed the problem very quickly, and was very reasonably priced. (He was also upfront about any costs when I called, so no hidden charges!). Great service, friendly, professional, and I would highly recommend.
Mirjana Gavrilovic Nilsson
Oct 01, 2021
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I locked myself out of my flat yesterday and googled for locksmiths in the area. Richard Hero Locksmith came up and I gave him a call after another one said they couldn't come. He came in less than half an hour and opened the door in seconds! Without having to break it open! Very friendly and loves dogs! Will definitely use again if this happens but hope i won't have to!!
Dunc
May 14, 2021
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Great service from a local business, would certainly recommend. My front (UPVC) door lock had broken in that the key simply spun around (but the door was closed and locked). This was not the easiest job to solve, the old lock had to be drilled out. Everything done, and new lock installed in just over an hour of arriving. Richard also realigned the door, so that it would lock easier in the future. Cost seemed quite reasonable given the parts fitted and time taken. Richard himself was very friendly, and showed / explained everything to me.
Nicholas McAndrew
Apr 23, 2021
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Positive:Professionalism,Punctuality,Quality,Value
A gent. Came at very short notice while I stood in the rain (having tried other locksmiths who couldn't make it). Next time I need a locksmith I won't need to look elsewhere. Highly recommend.
A gent. Came at very short notice while I stood in the rain (having tried other locksmiths who couldn't make it). Next time I need a locksmith I won't need to look elsewhere. Highly recommend.
Sarah H.
Apr 21, 2018
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Friendly, prompt service. Richard came within 20 min of my call and managed to get me into my neighbour's flat (I was feeding the cat - not breaking in!) He had to drill out the old deadlock and replace this - which was slightly pricey (I guess the whole point of a deadlock is that it can't be picked), but then he didn't charge me for the call-out or for opening the other lock - which was very kind of him. Highly recommended!
