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Business Details
31 Years
experience
Professional Mental Health Therapy in Dundee
Founded in 1995, Insight Counselling has provided professional therapeutic support for over 25 years. Our organisation was established as the National Counselling Service to address mental health needs in socially deprived areas of Dundee, expanding our reach to Angus by 2009. With 20 qualified counsellors, we offer confidential, non-judgmental therapy for individuals aged 12+ dealing with depression, anxiety, bereavement, and other complex issues. Our practitioners utilise evidence-based approaches including CBT, psychodynamic therapy, and person-centred methods, adhering to BACP ethical standards. We accept referrals from NHS partners, social services, and self-referrals through our online portal. As a registered charity (SC027009), we maintain transparency through annual reporting and community engagement initiatives. Our team includes diploma-qualified professionals supported by administrative staff, ensuring accessible care through flexible scheduling.

We operate Monday-Thursday 9am-8pm and Friday 9am-3pm, with emergency appointment protocols for urgent cases. Our service model combines clinical expertise with compassionate support, evidenced by our 1,000+ annual referrals. We maintain affiliations with mental health organisations and have received funding from the Big Lottery Fund and Scottish Government. Client confidentiality remains paramount, with sessions conducted in secure, private environments. Our integrative approach allows customised treatment plans addressing diverse client needs, from relationship issues to suicidal ideation. We provide complementary self-help resources and collaborate with GP practices for holistic care pathways.
Services
Counselling Therapy Sessions Self-Help Resources Referral Process Mental Health Support Child & Young Person Therapy Online Counselling Face-to-Face Appointments GP Collaboration Crisis Support
Details
  • Year established: 1995
Highlights and features
  • 25+ years delivering mental health support since 1995
  • BACP organisational member with ethical practice standards
  • Integrative therapy approaches including CBT and psychodynamic methods
  • Flexible referral process accepting self-referrals and professional referrals
  • Free counselling service funded through charitable donations
Associations and certifications
  • British Association of Counselling and Psychotherapy (BACP)
Services
Counselling
Our counselling service provides confidential one-to-one sessions with qualified professionals. Clients receive tailored support for depression, anxiety, bereavement, and relationship issues. Sessions use evidence-based approaches including CBT and person-centred therapy.
Therapy Sessions
Weekly 50-minute therapy sessions address various mental health concerns. Our integrative approach combines multiple therapeutic methods to suit individual needs. Sessions occur at consistent times to establish therapeutic routines for clients.
Self-Help Resources
Comprehensive self-help materials support mental wellbeing. Resources cover anxiety management, coping strategies, and emotional resilience techniques. These materials complement formal therapy sessions and are accessible online.
Referral Process
Flexible referral options include GP referrals and online self-referral forms. Our system accommodates urgent cases through priority scheduling. The process ensures timely access to appropriate mental health support.
Child & Young Person Therapy
Specialised counselling for ages 12-18 addresses adolescent mental health challenges. Qualified therapists provide age-appropriate support for anxiety, family issues, and self-esteem concerns in safe environments.
People
Georgie
Clinical Manager
Experienced clinical manager overseeing therapeutic operations and quality standards. Holds diploma qualifications in counselling with specialist expertise in mental health service delivery.
Sandie
Office Manager
Office manager responsible for administrative operations and client coordination. Ensures smooth service delivery through effective organisational management and team leadership.
Rob
Admin Team Member
Administrative professional supporting referral processes and client communications. Maintains operational efficiency through meticulous record-keeping and appointment coordination.
Alex
Admin Team Member
Administrative support specialist handling client inquiries and organisational logistics. Facilitates seamless service access through responsive communication and process management.
Questions
How do I access counselling services?
Complete our online self-referral form or ask your GP to refer you. We process referrals promptly and contact clients to arrange initial appointments.
Are services free of charge?
Our counselling services are provided free of charge, funded through charitable donations and grants.
What therapy approaches do you use?
We employ evidence-based methods including CBT, person-centred therapy, psychodynamic approaches, and integrative techniques tailored to individual client needs.
Do you offer online sessions?
Yes, we provide online counselling options alongside face-to-face appointments to accommodate client preferences and accessibility requirements.
What areas do you serve?
We operate across Dundee and Angus, offering services to residents and those registered with local GP practices in these areas.
How long are therapy sessions?
Each therapy session lasts 50 minutes, typically held weekly at consistent times to establish therapeutic continuity.
Reviews (1)
Mike Cordiner
May 13, 2018 Report
These folks have helped me out so much! On two occasions I had a course of 12 week counselling where they enabled me to find my way again. Thanks